Arigato Sushi

2.5 star rating
16 reviews Rating Details

Categories: Sushi Bars, Japanese  [Edit]

11 N Pleasant St
Amherst, MA 01002
(413) 253-1070
Price Range:
$$$
Accepts Credit Cards:
Yes
Parking:
Street
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
Yes
Delivery:
No
Take-out:
Yes
Waiter Service:
Yes
Outdoor Seating:
No
Noise Level:
Quiet
Has TV:
No
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16 reviews in English

  • Review from Courtney R.

    • 1 friend
    • 111 reviews

    Shutesbury, MA

    3.0 star rating
    Updated - 1/24/2012

    This place gains a star for my recent lunch visit. Tea was perfectly brewed, miso soup was hot and well prepared. Salad was cold and fresh, dressed with a tangy ginger dressing. BiBimBop was terrific and came with a spicy sauce and the vegetable box had lots of variety. This is a great place for lunch it is much more affordable than it is at dinner. I feel that the decor has improved. The menus are now in velvet holders and the bathrooms are very clean.

    Was this review …?

    1 Previous Review: Show all »

    • 2.0 star rating
      11/17/2011

      Dumpy decor, slow service and mediocre food. Good for take out soup maybe, but not for dinner. Not… Read more »

  • Review from Greg B.

    • 3 friends
    • 6 reviews

    Amherst, MA

    2.0 star rating
    2/12/2012

    Well the love is over. This use to be a great place in the center of town. The waiting for service, less than good food, and now prices which just don't cut it makes this a place we walk right past and just look in the window at empty seats.

  • Review from Jaime C.

    • 9 friends
    • 6 reviews

    Shutesbury, MA

    1.0 star rating
    12/19/2011

    I admit I am a sushi snob-- but even so.... I fell in love with their fresh salads and dressing. I stuck with the salmon sushi-- as it was the only one that did not taste frozen. But the salad was oh so good. 3 years later-- tonight I have given up. I have walked out before because they consistently understaff. tonight my kids and I waited 1/2 hour for water and cold edamame. My sake never came, no plates or fork. I left a $3 tip with a sad face on the check. I will not return. If you want go sushi on the Amherst side of the river--- good luck. In Northampton try osaka and zen.

  • Review from Ilana P.

    • 5 friends
    • 2 reviews

    Northampton, MA

    1.0 star rating
    8/31/2011

    So disappointing. I ordered a spicy sashimi bowl for lunch and was given tiny chopped up scraps that equaled about two regular sized pieces of sashimi, half of which was frozen solid. I 've been here twice now and both times I was served fish that was frozen. When I politely complained I was told that the fish was supposed to be served this way! The frozen fish was watery and disgusting.  Overall the food was horrible and they didn't seem to care that I felt that way.

  • Review from Paul M.

    • 17 friends
    • 169 reviews

    Worcester, MA

    4.0 star rating
    10/9/2011

    After the alma mater's football game I had a craving for sushi.  Been meaning to stop in here on my previous trips back to Amherst, but this was the first chance I had to try the restaurant.  It was well lit, and very nicely decorated.  Staff was friendly.    I received a small cup of edamame to try as I sat down.   The waitress promptly came over and took my order.  I ordered a sushi dinner and the chefs quickly went to work.   As I waited for the sushi, I was served up a bowl of miso soup and a small ginger salad.   Both were good.   Then the fish arrived........Salmon, mackerel, surf clam, shrimp, yellowtail, red snapper and white tuna........prepared well and very fresh.  Although it wasn't the best sushi I've ever had, it was still pretty good and worth another visit.........

  • Review from Q S.

    • 138 friends
    • 267 reviews

    Somerville, MA

    3.0 star rating
    11/27/2006

    This is a pretty good Japanese restuarants.  They have a pretty good sushi and I really like the fried California rolls.  It's also at a good price for what you get.  I like the soba noodles with shrimp tempura.  They also have a big screen TV, which is a little out of place...  
     The waitstaff is nice as well.
     But do yourself a favor, don't make an ass out of your ignorant self and try to speak Japanese to the servers 'cause the restaurant is Korean owned and have mostly Korean servers.

  • Review from Eric W.

    • 0 friends
    • 1 review

    Amherst, MA

    1.0 star rating
    10/23/2011

    This place is terrible. Our soup was about half full, the amount of sashimi we received for $25 was pathetic, and the salad consisted of about five pieces of lettuce. On top of that the server only brought out one dish and then when she was informed she forgot a dish, she left and then came back and told us they had just been backed up- there was no one else in the restaurant without food.

    Overall a terrible experience. Both of us feel sick after eating here. I think it is a case for the health inspector. Would never go back.

  • Review from N D.

    • 11 friends
    • 6 reviews

    New York, NY

    2.0 star rating
    12/27/2009

    We were in the mood for Japanese food on Christmas Eve and decided to give this place a try.  We walked in and were greeted by a friendly waitstaff.  While we were waiting for the take out order, they even offered us tea.
    We ordered two orders of sashimi, fatty tuna and mackrel, and two rolls.
    I forgot what the rolls were called, but they ended up being exactly the same rolls, except one had tuna on top, and the other had eel.  The rice on the rolls were thick, and the fish was not fresh.  The slices of sashimi were very thin.  We were also surprised that they gave us tuna sashimi instead of mackrel.
    People that work there are very nice, but the food is just not good.  I will not be returning.

  • Review from D. B.

    • 2 friends
    • 35 reviews

    Westfield, MA

    4.0 star rating
    1/7/2011

    I love Arigato!  The restaurant itself is nothing fancy to look at, but I like the food a lot and the staff is friendly.

    Arigato offers a number of interesting and unique sushi choices.  Each time I visit with friends we try a new roll off the menu; thus far, none of the choices have disappointed!  (Two in particular that we found delicious are the Amherst and the Arigato rolls.)  

    I usually order one of their "Box" options, which comes with a side salad and miso soup.  The box I order contains rice, chicken and vegetable teriyaki, California rolls, some little dumplings, and shrimp & vegetable tempura.  For $17 it's plenty of food to fill you up.  

    Other notable items: the seaweed salad is good, there is a decent selection of Japanese beers, and again, nearly all of the rolls are worth the money.

  • Review from Kal B.

    • 3 friends
    • 14 reviews

    Franklin, MA

    1.0 star rating
    12/4/2011

    Over priced and mediocre. The service at this place is terrible. They brought out the dishes one by one in 15 minute intervals.

  • Review from Derek T.

    • 34 friends
    • 26 reviews

    Seattle, WA

    2.0 star rating
    6/7/2011

    I grew up with sushi in my veins, so when I moved to Amherst in 2009, I scoured for a place to hook me up on an IV and feed me.  I went to the Bank of America one day, crossed the street, and figure I'll give it a shot.  The sushi is on the higher side of things for price for what was being offered in terms of quality.  The cooked food was slightly above average but the rolls were nothing to brag about.  Unfortunately, there are few sushi options around Amherst which perhaps is why it is frequently busy.

  • Review from Robert D.

    • 0 friends
    • 4 reviews

    Amherst, MA

    4.0 star rating
    9/5/2011

    I think Arigato is very good- I'm glad we can sit at a sushi bar and get an asahi, there's never a wait and it's not that expensive.

  • Review from James Z.

    • 2 friends
    • 4 reviews

    Amherst, MA

    2.0 star rating
    12/3/2007

    The food was anemic at best. I can't compare this restaurant to Osaka or even House of Teriyaki (or even Butterfly). The food was pricey for what I got. Chicken Karaage tasted like chicken thighs deep fried (compare this to HOT's Karaage). The Beef Curry tasted of microwave origins and the Ramen was literally Maruchan + oil + half an egg + 3 pieces of beef. Sushi was half the size of the pieces we have at Umass Dining Commons. The bill was $42 and my stomach ached afterwards. The waitstaff was nice, and I'm sure they don't purposely make the dishes mediocre. However, this simply wasn't Japanese food at its best or even on an off day.

    Note that the food is pricey in a relative comparison against local eateries. Pricey because the food isn't good, and your MPC gets lower and lower.

  • Review from Doris T.

    • 5 friends
    • 102 reviews

    Brookline, MA

    4.0 star rating
    2/1/2011 2 photos

    Best sushi I had in America!  The volcano roll, the spider roll, the yellow tail, salmon or tuna roll...it was just great!  The place is nothing fancy but the food is quite good.  If you go with friends you can order a bunch of different rolls and have a taste of it all.  The price is not too unreasonable either.  I loved the service and the presentation gets 5 stars from me.  I took my family there too and they agreed that it tasted very close to authentic Japanese sushi.

  • Review from Rachel S.

    • 0 friends
    • 19 reviews

    Seattle, WA

    4.0 star rating
    8/25/2008

    I love the food here. The sushi is delicious and the waitstaff are the most friendly of any restaurant I've been to. I didn't know anything about sushi before going there and they helped me pick out some sushi that was delicious. Ok, the sushi at Osaka is a bit better, but the waiters at Osaka are all only concerned with getting you out the door so they can get another couple seated. I've never felt more rushed at a restaurant. But back to Arigato, since this is a review for them, I love to go there for lunch. They have great avocado rolls. And the service is the best.

  • Review from Andy T.

    • 19 friends
    • 88 reviews

    Montague, MA

    2.0 star rating
    1/31/2009

    this a review based on only one meal there, so take it for what it is,  i don't think i'll be going back so if i'm going to write it i've got to write it now.  

    i wandered in here on a whim on a saturday looking for a bite to eat, ended up ordering a dinner bento combo box, which included miso soup, salad, shumai, tempura, beef teriyaki, some nigiri sushi, and a california roll.  

    a few things - the tempura, and the shumai - were pretty good, but all in all this was really not good food, and the price - $18 and change - was high enough that they don't really have any excuse.  arigato seems to suffer from a common amherst restaurant syndrom (ARS) where a place can get by offering a passable attempt at a cuisine at higher-than-normal prices simply because they are the only game in town.  

    anyhow, as i said, the tempura and shumai were fine, nothing special but definitely no complaints.  as for the rest, well, i never expect much from a california roll, and this was no exception.  the tuna (one of my three pieces of sushi) actually tasted off, a little old, the salad was overdressed with a way-too-watery dressing, and the beef teriaki was so dried-out and leathery with overcooking that i took one bite, then another to confirm, and left the rest on my plate.  my waited asked if i didn't like it and i told him it was dried out and not very good, but no effort was made to apologize, offer to make me a new one, or comp it on the bill.  

    i suppose this could be an ok place to go back for a cheap lunch special with low expectations, but all in all, it was not very good.  wish i had skipped it and gone just about anywhere else.

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