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Arco Gas Station
Category: Automotive Gas & Service Stations Gas & Service Stations [Edit]
3401 Long Beach BlvdLong Beach, CA 90807
(562) 434-4560
One review for Arco Gas Station
1 review in English
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Review from Kevin B.
Long Beach, CA
3/18/2010
-- Great Looks on the Outside, Terrible Staff on the Inside --
I decided to give this shiny new ARCO a try today. It looks clean, and new. Plus, the art deco exterior is attractive. So I pulled in and clicked it to automatically fill my tank.
That's when things got interesting.
After a few minutes, I smelled a strong smell of gas. When I looked more closely, I saw that the pump had NOT shut off when the tank was full. Instead, gas was overflowing onto the ground! I quickly shut it off, and noticed from the pump that one gallon had been spilled. "No problem", I thought, "I'll just get a refund for the spilled gas".
The young man behind the counter was friendly, but said, "No, we can't refund you for something like that". So I asked to speak to his manager, a 20-something middle eastern-looking man...we'll call him "Bob". Again, I was refused. So this time I asked to speak to Bob's manager. Bob told me to wait until his manager was done taking a dump, so I politely stood there.
When Bob's manager came out, he wouldn't even talk to me. Instead, he had a conference with Bob, and Bob came back to confirm, "Yeah, its like I told you, we aren't responsible when you spill gas". I exclaimed, "It spilled because your pump is broke!". But Bob was resolute. And Bob's Arabic-speaking manager was apparently constipated, as he made another dash for the back room.
If you feel lucky, give them a try. Otherwise, just drive a mile north to the ARCO on Atlantic and San Antonio. Their gas is the same price, and they don't try to shaft you there.
