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Arcadia Mobil Service Center
Category: Automotive Gas & Service Stations Gas & Service Stations [Edit]
679 W Duarte RdArcadia, CA 91007
(626) 447-9281
7 reviews for Arcadia Mobil Service Center
7 reviews in English
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Review from Adhi T.
Arcadia, CA
2/21/2012 8 Check-ins Here
Thisis a review for the gas stations.
Convenient location, price is semi-competitive for the area. Stations are brightly lit in a safe neighborhood. -
Review from Dina A.
Arcadia, CA
5/21/2012
Absolute Joke. False advertising and they DAMAGED MY CAR!!!!! I went in for an oil change supposedly they charge 15.95 try 25! For a Toyota corolla? they tried to blame Purrfect auto for the damage to my car! Purrfect is not great and I wasn't happy otherwise I wouldn't have tried this place but at least Purrfect doesn't lie and rip you off!
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Review from Terrence S.
Arcadia, CA
9/21/2011
Two words: FALSE ADVERTISING
I went there two years ago for an oil change because it was clearly marked $11.99 in big letters on the windows. I pulled in, mentioned the special, and they acknowledged it. After it was done, they gave me a bill for $15.99 + fees and said that the sign was "old" and no longer applicable. No apologies, no shame, and from the other reviews, looks like nothing much has changed. Don't go there! -
Review from Yieeqi W.
Monterey Park, CA
11/18/2011
Says 15.95 outside, charge you more than 26 final price. Cost $20 to just rotate ur tire and $35 to fix the tire. I told them they charge higher price compare to purrfect. The guy told me:"o! Purrfect loves you too much. U should go there!" ye. This is exactly what I did! Can't stand for this kind of bad attitude!
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Review from Michelle W.
Arcadia, CA
2/15/2011
This place was such a rip-off. My '03 Civic was due for both an oil change and a Smog check. I saw the signs advertising both services and a AAA rating so I decided to pull in on my way home from work one afternoon. I was told the service would take an hour and that I'd be notified if there were any issues.
After not hearing back after 2 hours, I called them myself. I was told that the oil change was complete but that the vehicle failed Smog. (WHAT?! How does a Civic fail smog?!) In order for them to tell me what the problem was, they'd have to run a diagnostic in the morning (it was 5 pm by then) at a cost of $62, which I was told would be credited toward services if the repairs were completed there.
The next morning, my husband and I went down to the station and were told asked if we had noticed any slippage because our transmission needed to be rebuilt due to worn clutch. He also told us we needed a new Knock Sensor. We told him we'd be back in a week to replace the knock sensor but that we'd have to figure out what to do about the transmission because of the cost. As we drove home, my husband and I both discussed how uncomfortable we felt about the transmission issue as neither of us had experienced any slippage issues driving the vehicle.
Three days later, the car completely shut down and died. Turns out, our alternator had gone out and needed to be replaced. We took the vehicle to Arcadia Ultimate Automotive (great work!) to have it repaired. When my husband went to pick up the car, he was told there were no issues found with the transmission or the knock sensor but that it's possible the alternator problems caused a false smog reading. However, a true and proper diagnostic would have revealed the problem to be the alternator not the transmission.
We took the car back to Arcadia Mobil Service Center for a re-smog a few days later only to be told we would have to pay the entire smog fee all over again. A sign that only a week earlier had read "Re-Smog $15" now read "Pre-Smog $15" with a handwritten "P" on a pre-printed sign. Furious, we left and took the car to Arcadia Smog Test Only Center where we were told that our poor Civic was the third vehicle he'd seen that week after issues with Arcadia Mobil Service Center. Oh, the car passed smog too!
Oh, did I mention they're advertised price for oil changes is also a lie? They advertise on their window oil changes are $15.95 Mon-Fri. They charged us $19.95. When we inquired about the price difference, we were told it was because they used a premium oil. When I dropped the car off, I was not asked if I wanted them to use a premium oil. Nor was I informed of their intentions. After the "transmission" problem, I seriously doubt they actually used a premium oil.
I say DEFINITELY "Buyer Beware" when you take your car to them. If I had the option, I wouldn't be giving them any stars at all in my rating. Definitely get a second opinion if they tell you there is a problem and DON'T pay for their so-called diagnostic. We ended up paying $157 for an oil change because of their scam job! -
Review from Frank R.
Covina, CA
4/16/2011
Arcadia Mobil is a joke...They try to rip people off any chance they get..The "owner" Vic is a lazy fat ass cigar smoking idiot...Hes rude and annoying...Dont ever take your car here for ANYTHIN other than gas...
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Review from Lynne C.
Arcadia, CA
3/26/2010
My experience with Arcadia Mobil has been superb. The team at Arcadia Mobil has done an outstanding job repairing both of our cars--a Toyota Camry and a Volvo Cross-Country Wagon--for reasonable prices. If the work looks like it will be extensive and the price could go higher, the owner has always talked with me to find out if I still want to proceed. The owner explains to me what is essential and what repairs can wait. Compared with other dealerships in the area, this Mobil station on the corner of Baldwin and Duarte offers very good value. When we moved to Arcadia, we were unsure where to turn and I was relieved when a friend suggested trying out this station. She said it had a good reputation. We did take our cars there and have never looked back. I highly recommend Arcadia Mobil for the workmanship, the prices, and the people. It is a pleasure to do business with them.
