- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Arby's
Category: Restaurants Fast Food Fast Food [Edit]
20 E Jackson Blvd(between State St & Wabash Ave)
Chicago, IL 60604
Neighborhood: The Loop
(312) 427-2523
- Nearest Transit:
-
Jackson-red (Red Line)
Adams/wabash (Brown Line, Green Line, Orange Line, Pink Line, Purple Line)
Harold Washington Library (Brown Line, Orange Line, Pink Line, Purple Line)
- Good for Groups:
- Yes
- Accepts Credit Cards:
- Yes
- Attire:
- Casual
- Price Range:
-
$
- Good for Kids:
- Yes
- Takes Reservations:
- No
- Delivery:
- No
- Take-out:
- Yes
- Waiter Service:
- No
- Outdoor Seating:
- No
- Good For:
- Lunch, Dinner
- Alcohol:
- No
- Drive-Thru:
- No
- Noise Level:
- Average
- Has TV:
- No
- Wheelchair Accessible:
- Yes
12 reviews for Arby's
12 reviews in English
-
Review from Fred M.
Chicago, IL
6/22/2009
I'm a fan. Take it for what it's worth. Arby's...either you love it or hate it.
At this location, the basement is one of the hidden gems. Just be sure to only venture down with friends/coworkers/classmates. A solo basement run would be very depressing with the soft rock, decor and general ambiance of solitude.
The manager seems genuinely nice. The dirty, greasy door handles always bother me. Please clean. What's behind the door in the basement? Someday I'll find out. -
Review from Joe G.
Chicago, IL
2/1/2012
I'm not even going to write about the food. You know what to expect.
The real problem with this store is the customer service. Having (regrettably) worked at an Arby's for 3 years, I can tell you that this is some of the poorest customer service I have ever encountered. Literally (and I actually mean literally) every singe time I've ordered food here, there has been something wrong with my order. The people at the counter are unfriendly to the point of being rude, and the time it takes to receive your mediocre roast beef sandwich and cold fries is nothing short of eternal (and that I mean figuratively).
If you're a big Arby's fan, go somewhere else. If you're ambivalent and need something to eat, go somewhere else. To summarize, stay away from this restaurant. -
Review from Lauren G.
Chicago, IL
8/29/2008
Today I was doin' the temp thing as I still don't have a damn job...
Anyway, I had only a half hour for lunch, didn't want Chipotle, and didn't feel like buying a power bar from the Walgreens on the corner. Pressed for time, I went to Arby's, having not eaten Arby's since I was a kid...
Okay...
Think of a street gutter. Water mixed with oil, a greasy rainbow hue.
That is what a chunk of meat hanging off of the bun on my beef and cheddar looked like.
HOW DID THEY DO THAT?
HOW?
I ate part of the bun and promptly left. -
Review from Michael S.
Chicago, IL
8/21/2009
Guess I'm not the first to feel the need to review this place. In short, it's weird. Like, really, really head-scratchingly weird. Both floors (were people clamoring for a two-story Arby's?) are done in this incredibly dated style, all neon and pastels and glass bricks, clearly someone went all-out in 1983 and hasn't touched the place since. It's like a time machine--I fully expected someone to run in and tell me President Reagan had just been shot.
Unfortunately, in addition to being weird it's also kind of gross--there's a mop bucket in one corner of the downstairs dining area that's seriously been there for months, and every table is in some stage of disrepair. Apparently roast beef doesn't bring in the cash like it used to.
Not recommending it, obviously--it gets two stars because I have a soft spot for arby's (sometimes you just need a roast beef sandwich and some mozzarella sticks), and just for the sheer awesome weirdness of the place--everyone needs to see it at least once. Eating's totally optional. -
Review from Eddie L.
Manhattan, KS
1/17/2008
It's not the best Arby's location I've ever eaten at, but what does it really say about you when you profess a location to be "Best Arby's Ever" and mean it?
Anyway, this location is right off State Street and easy to access from the Red Line (Jackson) if you have a specific craving for roast beef. Service is consistent and the long lines tend to disappear rather fast. During the lunch rush, the big montanas and curly fries are usually served fresh. What this location lacks compared to others is that they don't feature refillable sodas or have the automatic Arby's Sauce dispenser so you're stuck with a handful of sauce packets.
Seating is limited on the main floor but they do have a large dining area in the basement plagued by sketchy ventilation and 100.3 Love FM pounding your ears. Get your voice ready for lunch when you're down there. -
Review from Gail L.
Naperville, IL
3/28/2007
Oh, so sad.
This is the Arby's I walk by every day to work. It used to make me think of Ed M, lover of all things arby's.
Well, I don't think Ed M would love this Arby's. First, the outside is filthy gross. Clean the awning or something!
Second, when I walked inside at 1pm, the place was almost deserted. It does look huge with a lower level, but every place else in the loop was packed.
Third, it smelled... weird. Very weird.
Fourth, my curly fries were lukewarm at best.
So sad, Arby's, so sad. -
Review from Janet E.
8/3/2010
We came here and ordered only the curly fries and potato cakes. How can you go wrong with those two things? You cant! And Arby did them right. It was the seating area that had me a little concerned. They have seating both upstairs and downstairs. We opted to dine downstairs. It smelled clean, but was very uninviting. The lighting was very florescent. The floor smelled like cleaner and there were many wet puddles (by the stairs, underneath tables). Very unappetizing! If we weren't desperate to sit down and eat, I don't think I would have stayed here.
-
Review from Martha Z.
Chicago, IL
4/1/2008 1 photo
ARGH there are not enough arby's in the city to meet my roast beef needs. I have no choice but to go here when the cravings hit. This location is the closest to me, and is still open after I get off work. The place is dingy and desolate. What's the deal? The downstairs eating area is rarely open and it looks like something out of movie logan's run. I usually end up buying my arby's sandwiches in bulk, knowing that it will be a long time before we meet again.
Listed in: Arby's Mania
-
Review from Stephanie G.
Chicago, IL
1/27/2011
This Arbys is kind of dingy and not very appealing unless you're in a bind, but the food is ok and the cashier the past few times I have been there is super sweet! I'm a customer service fan, so that cashier deserves 5 stars!
-
Review from Kimberly K.
Chicago, IL
7/31/2008
I love Arby's. Curly fries are great. This one, however, is a little dirty and creepy.
-
Review from Matthew A.
Chicago, IL
11/23/2008
I have to balance out the ratings on this Arby's. Yes the lower level is weird and the general feel of the place is dirty...but THAT IS THE CHARM! Plus there is no other Arby's even remotely close where you can satisfy your curly fry craving. The place needs a major facelift, but that shouldn't keep you from going there to get your 5 for 5 or whatever...
-
Review from Michael W.
Chicago, IL
4/23/2009
This is the one-night-stand of restaurants: Fun while it lasts, but you regret it the instant you finish.
