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Arbor Eye Center
Categories: Health and Medical Optometrists Shopping Eyewear & Opticians Optometrists, Eyewear & Opticians [Edit]
13343 US Hwy 183 NSte 260
Austin, TX 78750
(512) 258-2120
- Hours:
Mon-Thu 9 am - 6 pm
Fri 8 am - 2 pm
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- By Appointment Only:
- Yes
- Wheelchair Accessible:
- Yes
Whether your eye wear prescription needs are for eyeglasses, sunglasses, contact lenses, or no lenses at all, Barton Creek Eyecare is at your service.… read more »
12 reviews for Arbor Eye Center
12 reviews in English
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Review from T P.
Austin, TX
I just got back from my first visit to the Arbor Eye Center because I had lost my only pair of eyeglasses yesterday. I have to say I was extremely impressed.
Points of awesomeness:
1) I called this morning for an appointment and they were able to see me within a couple hours.
2) The staff at the front of the office were very friendly and personable.
3) Dr. Crothers was incredibly thorough, friendly and just generally awesome.
4). They have a lab on site. Thankfully, they had my prescription in stock and I was able to walk away with a new pair the same day.
This was the best experience I've had with an optometrist in Austin and I would highly recommend them! -
Review from Cass M.
Cedar Park, TX
I hadn't found a good eye doctor in the Austin area. One evening, I was at my normal HEB, in a very slow-moving line, and I commented on the fantastic eyeglasses being worn by the person in front of me in line. As she turned to accept my thanks, I saw Arbor Eye Center on her scrub-type blouse. I then asked her about the logo, and she gave me a business card. The small bit of chitchat in line, and the awesome glasses she had intrigued me. I was due for an eye exam and they accept my insurance, so I set up an appointment.
First off, the office has an amazing collection of frames!! Anything you could want, from funky-chunky and neon hot pink, to leopard-print metal frames, to near-invisible rimless glasses.
Preliminary checks are as they always are, but the lady I'd met at HEB was my guide for the day (Kelly).
Dr Crothers was very timely, very professional, with good humor as well. I have a bit of a special pupil, and she took the time to ensure it behaved as she expected. She also switched me over to a different type of contact lens that better suit my usage.
Kelly helped me get contacts ordered, then a couple weeks later I was back to pick out some new everyday frames.
That was in December and January. I've since sent my boyfriend there, and a random stranger I met on a plane. The atmosphere is great, the staff members are very professional and friendly, and as previously mentioned, they have no qualms about giving you a copy of your prescription if you wish.
I HIGHLY recommend this practice! -
Review from David N.
Austin, TX
I had a recent prescription change to my glasses. I took them to Arbor Eye Center. There were two problems associated with the new prescription and the lab that did the work, neither AEC's fault. However AEC managed both issues in a professional and customer attentive manner.
I would suggest Arbor Eye Center to anyone that expects to be treated like the business cares about having your business. -
Review from Steven R.
They were very courteous and professional. Knowledgeable staff. Big variety of frames. My only gripe is the prices on the frames are a little higher than I'd like to pay. If insurance isn't covering a portion you'll probably want to take a copy of the prescription elsewhere. However, these guys know their stuff.
Comment from Ellen C. of Arbor Eye Center 3/29/2012
Steven, thank you for the comments. In May of 2012 Arbor… More » -
Review from Jen C.
Austin, TX
Dr. Crothers and her team is the best I have ever experienced when it comes to private practices. Everyone is always so eager to help and you really feel like part of their family! I've been seeing her for 3 years and you're missing out if you're not seeing Dr. Crothers! Thanks for all you guys do!!! :)
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Review from Eric B.
No experience with the optometrist at this location, just with the opticians.
Went here to fill a prescription for some glasses. Staff was very friendly and helpful, and my glasses were ready in like 3 days (which was much faster than I expected!) Lots of very nice frames to choose from. I'll probably be back for my next pair. -
Review from John A.
Austin, TX
I have a long history of dissatisfaction with optometrists, but I finally found a place I'm totally happy with! The doctor here is excellent, friendly, thorough, and competent. The staff is laid back and knowledgeable. I actually called this place thinking it was a different optometrist's office, but the person who answered the phone was so kind and informative that I ended up just going to Arbor Eye Center! Kudos!
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Review from Bonnie B.
Austin, TX
I love Arbor Eye and Dr. Ellen Crothers. Not only is she a very capable optometrist, but she is a warm, funny person, who has created a wonderful environment in her practice. The people who work with her are also great. I brought my two little boys in after my appointment and they were all very good two very hyper little boys. I cannot recommend them highly enough.
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Review from Mona H.
Austin, TX
Fabulous experience! I drove all the way from South Austin on the recommendation of a friend. I'm glad I did! I will continue to make the long trek down Mopac... Great doctor, excellent support staff!
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Review from Marie M.
Round Rock, TX
GREAT service the staff are really laid back I love that its not at all stuffy the doctor really took time to explain what was going on with my eyes ALOT they make you feel at ease, changing my son over to this doctor as well. One great thing is they don't try to sell you the products they have they give you your presecription when you are done.
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Review from j t.
Austin, TX
Went here when my eyes started to ache looking at the computer all day. I found them because they are close to my house and on my insurance. The staff was very friendly and the doc explained everything as she did it. They gave me an extra copy of my prescription without me asking for it and put no pressure on me to buy my glasses there (I did it anyway, though, because they had some really cool ones and I wanted to splurge). I also learned that at 40, your eyes just start going. Who knew?
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Review from Shan H.
Austin, TX
I almost wish they would have found a problem with my eyes. This is the type of company I like to visit. They have a wonderful caring staff and they really took the time explain everything they were doing. Thank you.
