Arapahoe Floral

1.0 star rating
1 review

Categories: Nurseries & Gardening, Florists  [Edit]

8577 E Arapahoe Road
Greenwood Village, CO 80112
(303) 220-7515
Hours:

Mon-Fri 8:30 am - 5:30 pm

Sat 9 am - 3 pm

Sun 10 am - 2 pm

Price Range:
$$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Wheelchair Accessible:
Yes
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1 review in English

  • Review from bill b.

    • 0 friends
    • 12 reviews

    Arapahoe, CO

    1.0 star rating
    Updated - 5/16/2012

    Okay.  I'll admit it.  I'm a sucker for customer service.  So when Dave responded to my bad review two years ago with a note that said they'd be happy to refund my money or send another arrangement, I was touched.  Even though I didn't take him up on his offer, I decided then and there that I would give this florist another chance.  The thing is, in the last two years, the only flowers I've sent have been to friends and relatives in other places.  So today, my 17 year old son realizes that prom is just three short days away and he has not ordered a corsage for his date. YIKES.  I ran him over to Arapahoe Florist.  Upon entering the shop, a bored young woman was half lying across the counter, doing some paperwork.  She barely looked up, and seemed totally unfazed by my arrival.

    Me:  Is it too late to order a corsage for prom?
    Her:  Our cutoff date is today.
    Me:  Great.  Glad to hear we sneaked in under the wire.
    Her:  I'm sorry.  We are no longer taking orders.
    Me:  But you said the cutoff day was today.
    Her: That's right.  Today is the day we stopped.
    Me:  So your cutoff day was yesterday.
    Her: No, it's today.
    Me: Alrighty then.  Do you know of another florist that might still be taking orders?
    Her: Greenwood Village Florist.
    Me: Great.  So they're still taking orders?  (I don't normally repeat questions back to people, but this person was having a real issue with clarity.)
    Her: I don't know.
    Me: Okay.  I'll check it out.  Can you tell me where they're located?
    Her: I don't know.

    What was that I was saying about customer service at the beginning of this review?  Because here"s the thing.  I waited until the last minute.  I get that.  I also understand the idea of having a cutoff date.  You want time to fill the orders you've already received.  I get that too.  What I don't get is treating customers like you couldn't give a crap whether they walked in the door or not.

    By the way, I checked out the arrangements in the shop as I headed towards the door.  They were as uninspired and tired-looking as the help.  Now I know for sure that I will NEVER be back.

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    1 Previous Review: Show all »

    • 1.0 star rating
      5/8/2010 First to Review

      I ordered flowers for my wife for Mother's Day.  They were delivered today.  They were wilting and… Read more »

    Comment from David B. of Arapahoe Floral 8/10/2010   
    Bill,  We are very sorry that our arrangement did not meet… More »
(6 Filtered)  
What's This?

About This Business

Provided by business

Specialties

Arapahoe Floral provides exquisite custom designs  using unique and exotic flowers for all your occasions.  We also carry a wide range of  green and blooming plants and orchids.  We delivery to all local hospitals and funeral homes, as well business and residences.

Arapahoe Floral has been located at Arapahoe Road and Yosemite since 1989.

History

Established in 1989

Arapahoe Floral is a locally owned business that is activity in the local community.  The business was established in 1989 at Arapahoe Road and Yosemite and has been a fixture of  south Denver area since.  

Arapahoe Floral provides exquisite designs using only the best flowers and plants.  A member of our staff visits the local flowers markets weekly to pick the best flowers and plants to be used in our arrangements.

We believe in giving back to our community.  That is why we donate our time and flowers to various school events and charities within the south Denver area.

Meet the Manager: Terri P.

Terri has over 10 experience is the floral industry and recently won the Rocky Mountain Cup people choice award for her exquisite arrangment during the recent competition.

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