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ARA Collision
Category: Automotive Body Shops Body Shops [Edit]
946 N 127th St(at N Aurora Ave)
Seattle, WA 98133
Neighborhood: Bitter Lake
(206) 365-2053
- Hours:
Mon-Fri 8 am - 5:30 pm
6 reviews for ARA Collision
6 reviews in English
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Review from Melissa S.
Seattle, WA
4/25/2012
The tow truck driver asked me where he should take my car after I was involved in a pretty epic car accident. Still completely in shock, I told him that I lived in Shoreline and somewhere in North Seattle would probably be best. He brought me here.
The experience itself was not fun, but ARA made it easier. I called my insurance company from their waiting area and ARA took care of the rest. When I asked if I could sit in the lobby for a while longer because my ride home was at least an hour away, they drove me home. Todd kept in touch with me over the next week while the estimate was being hammered out. After the repairs were finished he contacted me via e-mail and phone that I could pick up my car. Since I was out of the country at the time he said he'd keep it for an extra week until I could come pick it up. No problem.
On the day I picked it up I was totally amazed. They had un-done about $10,000 in front-end damage. About two miles after I picked it up I noticed a small knob on the dash was missing. I immediately went back to the shop and they fixed it right there on-the-spot. The repairs were guaranteed said Todd, so if anything looked/acted funny I should just come right back. Since then my car has worked great-as-before and I'm so glad the tow truck driver recommended ARA. Hopefully I won't be back though! :) -
Review from David Z.
Seattle, WA
9/29/2010
I have had to use ARA twice this year, and while I wish I would not have to visit them, they make the process of car repair painless and professional. I mean, c'mon, nobody likes to take their car to the body shop right? Well, these guys are standouts in their field.
The first time I went in for a complete fix of the front end of my Toyota after an accident. Todd, the manager, was very helpful, knowledgeable and professional. He always called me to let me know the progress of my car, even when I was out of town. When I got my car back, it looked fantastic. I could hardly tell it had been in an accident a week before.
Unfortunately, I had to call Todd again a month ago when some jerk decided to break into my car. Not only did he smash the window but he tried to rip open the door with something large and metal, thus ripping apart the door frame. Again, ARA pulled off an impeccable job in a very short timeframe. I highly recommend ARA Collision - you can't go wrong with their level of service and attention to detail. -
Review from Phil S.
Seattle, WA
5/10/2009
The back story (you skim-readers can skim over this part)
A black Honda Prelude decided to aggressively kiss the front fender of our truck while I was making a legal left turn on a yellow light. The light had turned red by the time the other driver ran it, saw me and attempted to stop. No physical injuries but our truck was smiling like Elvis because there was damage to the front bumper and fender assembly. You should see the other car. I got a check from my insurance company since the other driver denied being at fault. I called Ford's Body Shop. Turns out Bill Pierre Ford hasn't had a body shop for months now and they have been sending all there body work to ARA Collision. I call ARA and I find out they are one of my Insurance company's preferred body shops. The following is why I think they totally rock.
1. The staff there are totally friendly and knowledgeable.
2. They have their own rental cars (currently 3 of them) and are cheaper than Enterprise Auto Rental. $27.00 a day and they don't have all those additional taxes added onto the rental fee. I rented a really nice 2008 Honda Element (they have two of them) for the 5 days our truck was being repaired and my final rental bill was around $148 and some change. You can't beat that.
3. They do first rate work. Our truck, looked like it had never been hit. They even removed the dead Vole that apparently bunked in a space in the old fender last winter and had died there (poor fella!).
4. When I picked up our beloved truck, they had actually washed, vacuumed and detailed it. It looked fabulous. I was giddy!
Bottom line: If you have a fender bender or even major body work needs, you owe it to yourself and your beloved vehicle, to check out ARA collision. Based on my strict criteria for workmanship and customer service, they are as good as it gets.Listed in: When I need stuff, Pure Gold
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Review from Laura K.
Seattle, WA
1/9/2011
My insurance agent suggested this place but so did the guy at work who loves cars so I figured how could I go wrong. The great thing about this place is that it is an Allstate insurance endorsed shop so their estimate is also the insurance company's inspection and the work is guaranteed for as long as you own the car. They use only OEM parts unless you specify they can use replicas. Some jack wad backed into the front of my parked car with his trailer hitch and took out my hood, grill and bumper. It looks good as new now. The only problem I had was that it took longer than expected because the wrong part was delivered. A week is too long to be without a car.
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Review from Kristine H.
Seattle, WA
9/19/2009
I've used ARA each time my car has been hit (through no fault of my own, I may add). They do a great job, the people working there are friendly, honest and professional. My car has always come back to me looking good as new.
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Review from Beth H.
Seattle, WA
6/3/2008
I was not impressed - my insurance company suggested them. They took a month to fix my car and the paint is a different shade from the rest of my car. When i pointed this out they gave me some run around and told me it was because I dont take wax my car enough.
If it was a simple wax problem - why didnt they wax? They told me some guy would come out and wax it for $75...seems like that should have been part of their service for that price...the fact is, in the end, the paint is not the same color and they didnt want to redo it.
