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About the Business
Established in 1980. Applebee's Neighborhood Grill & Bar offers a lively casual dining experience combining simple, craveable American fare, classic drinks and local drafts. Now that's Eatin' Good in the Neighborhood.
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86 reviews
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1 star
- Sherry J.Upper Darby, PA03Apr 19, 2024
We were greeted and sat immediately. Our food was really good. Our server, Tiffany, provided excellent service, the whole restaurant was clean, they had clean, modern restrooms
Helpful 0Thanks 0Love this 0Oh no 0 - Billy Z.Bensalem Township, PA110027Apr 17, 2024
The best words that I can use to describe their food is "TV Dinner". If you enjoy that kind of food, go for it. Me, I'll pass.
Helpful 0Thanks 0Love this 0Oh no 0 - Antoinette R.San Francisco, CA121102Apr 1, 2024
Applebees has always been a go to for me but this one in particular has become a no for me. We came in as a party of 3 and we're seated right away but with no menus. It took about 5 minutes for me to ask the hostess for menus and she was apologetic which i appreciated. Finally after 15-20 minutes of being seated we finally we greeted by the waitress who only was ready to place our drinks. When we tried putting in our apps and meals she said she needed some time came back 10-15 mins later (over 30 mins being seated) gave us our drinks and took our orders for food.. they were a tad busy but to wait 15-20 to order drinks and then wait again to order food was ridiculous. After eating i went to use the bathroom only to see trash and pure disgust ( would rather not detail what was seen)... Still gave 2 stars because the food was pretty good but definitely will not be returning.
Helpful 0Thanks 0Love this 0Oh no 0 - 1174551817Feb 24, 2023
I went with my sister and niece for lunch before shopping and decided on the Tex Mex salad with Shrimp - it was very tasty, and there was plenty leftover for dinner the next day. We all enjoyed the appetizer combo - included all of our favorites for sure. My family seemed to enjoy their meals, too. Our waitress was very pleasant and very helpful throughout our meal. The atmosphere, like most Apple B's, is casual bar type where you can feel relaxed. Check them out!
Helpful 2Thanks 0Love this 2Oh no 0 - Andrew C.Philadelphia, PA04Dec 23, 2023
Disappointed..... a restaurant chain that can not keep with basic principles. Hot food and balanced bar drinks. Food that is cold and bar drinks that are watered down to nothing is unacceptable. The only good part was out server Ciani. Fantastic service from her, the only reason why there is a 2 star rating and not only 1.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 8, 2022
I used to go to Applebees all the time with my mom growing up. It was a while since I last went so I decided to try after seeing all the renovations throughout the years. The place was pretty empty so I wasn't sure what to expect but no complaints! The blackened Cajun salmon was good! I enjoyed the flavor. The garlic parm wings had a reallly good buttery sauce (I ended up dipping my broccoli in it, soooo good) the spinach and artichoke dip is a classic, had to order it. Applebees will always have some of my favorite spinach dip. I didn't try the pretzels but my mom was a fan!
Helpful 1Thanks 0Love this 1Oh no 0 - Lee C.Philadelphia, PA543138131Sep 5, 2023
I would avoid visiting this location at all costs. We waited at least 10 minutes for anyone to merely acknowledge us, we patiently waited another 15 minutes for anyone to even look at us and ask for a drink/food order. The restaurant was not busy at all with customers so I am unsure what the issue was. My entrée of chicken/pasta was cold, my husband's chicken/shrimp was hot, but mediocre at best and both meals were only half eaten. Adding to the vibe, the loud, unfriendly music did not help the experience. I don't remember ever feeling intrusive or unwanted at an eatery before...but now I do.
Helpful 1Thanks 0Love this 0Oh no 1 - S G.Ceres, CA01Jan 24, 2024
Not only was the food not good but the waitresses weren't either. Y'all are too big backed to be acting this rude !! Especially on my birthday too. I can see why this restaurant has such a low low rating.
Helpful 0Thanks 0Love this 0Oh no 0 - May 16, 2022
Was greeted and seated immediately. That was all we got.
Had to go back to the hostess after I realized a party that arrived after me already had drinks and salad. Never was acknowledged, although the server kept walking past us to serve the table behind us.
Hostess was apologetic and informed us that although she couldn't serve us she would at least take our drink and food order.
Ordered 2 kids meals (cheeseburger and fries and Mac and cheese). Asked for the burger w/o veggies and it still came with veggies. Ordered chicken tenders and fries and the tenders were hard and warm at best.
Had to ask for silverware from individual cleaning tables off cause server didn't return.
Only came to Applebee's because the kids love it but this was the worse service I've had. I vaguely remember having a similar experience during Covid but brushed it off and blamed it on the pandemic.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jon B.
May 30, 2022
I am sorry about what happened with your visit and would like to hear more. If you could reach out to me at todd.cummings@therosegroup.com or at 215-579-9220 ext. 1701 with your name and email or phone number, I’d like to hear more about your experience.
- Liz W.Philadelphia, PA011Aug 2, 2023
I just ordered my first takeout from this location and I was disappointed.
I did not choose to add a tip right away because I wanted to see how my order would turn out.
I'd chosen to pick it up myself curbside and it arrived late, there were no napkins and the tops of the takeout trays weren't even secured.
I don't understand why someone would think that they're entitled to a tip, I end up giving him a $4 tip for what!.. Bringing my food to my car late?? I didn't leave a tip, I don't want the employee to ask me to sign my credit slip, when I've already paid online.
Part of the reason I pay online, is so I can just grab my food and go and not be put on the spot for a tip.
I feel as though if a server wants to tip, he has to earn that tip and not just bring the food out to me but make sure I have my napkins. Make sure everything is in the bag because I always have to check before I pull off and that's a pain and you don't wanna have to come all the way back or just do without it.. after you've tipped.
No server what delivery person should expect to get tipped for something that they have not done yet. I don't have a problem tipping after I get my food and not cold food..and not with something missing!
I plan on making a TikTok video.Helpful 1Thanks 0Love this 0Oh no 0