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Animal Emergency Critical Care & Referral Center
2 reviews for Animal Emergency Critical Care & Referral Center
2 reviews in English
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Review from Austin K.
Knoxville, TN
10/15/2011
This place needs some good ratings so folks know just how amazing these people are.
So Pooch, as I'll call our dog, has epilepsy, which has led to several scary and stressful nights at this place. I'll never forget the first time Pooch had a seizure and we had no idea what was going on, and our vet was closed. Not knowing where to go, I Google'd "animal hospital" and away we drove, totally unsure of what we would find when we arrived.
RELIEF! This is a state-of-the-art, bright, shiny, immaculate building RIGHT off of Pelissipi/40. Turns out Hubband knows the vets who own the place and they are wonderful people. The vets and vet techs there really know their stuff and are so sensitive to the panic people are feeling when they bring their animals in.
Sadly, we've had to bring Pooch here several times, but every time we pull up and see the bright beacon of Animal Critical Care & Referral Center, I can breathe a sigh of relief. It's a costly as any animal hospital is, but they've also cut us breaks in the past because of how often we're in there.
If your animal is having an emergency, don't hesitate to go here--they'll take care of you. We've seen lots of people in there with their pets in similar states of panic, and they have all seemed equally at ease because of this place. -
Review from Charlotte J.
Chatham, NJ
10/29/2011
Last June, my dog slipped a disc in his back and was in a great deal of pain and paralyzed in his hind legs. My dog is my baby, and I was an absolute mess and so worried about him.
The folks at the emergency clinic were so kind and accommodating. They were able to tell me what the problem was and were very sweet with my dog. The young vet was really friendly and, while she paid close attention to my dog, she also made conversation with me to try to get my mind off my worries, and I really appreciated how personable she was.
Negatives would be that I think the tech who first saw us was afraid of my dog (he is a very sweet, but intimidating, pit bull), and it made me anxious. Thankfully the vet was wonderful. The vet also made a big deal to me of not pulling on my dog's leash due to his spinal problems, and as they were bringing my dog back out to me, I saw one of the techs pulling the leash taut. I yelled out for him not to do it, and he stopped immediately, but it freaked me out.
Of course, there is always the issue that one visit cost me more than an entire paycheck, but that is to be expected at an emergency clinic. Their facility sure is pretty; how much of my bill went to that overhead?
Overall, while there were some negatives, I would recommend anyone in Knoxville visit these docs when their pet is having a crisis.
