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Animal Emergency & Trauma Center
2 reviews for Animal Emergency & Trauma Center
2 reviews in English
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Review from Kelli G.
3/16/2011
Their 24-hour hotline was a godsend two weeks ago when I arrived home late in the evening to find my dog had eaten a potted tulip plant - blossoms, stem, leaves AND bulb!
A quick Google search later, this dog-mom frantically calls Animal Emergency because, as it turns out, tulips are toxic. The receptionist helped calm me down and I was only on hold for a short time while I awaited a veterinary technician to become available.
They asked detailed questions about my pet and what he had consumed. They calmly and clearly explained the treatment I needed to administer at home, and made sure to ask if I was able to administer it without assistance.
Barring the gory details, their prescribed treatment worked as expected. I called to follow up and they were genuinely happy to hear that my dog was ok, and were glad to answer my follow-up questions.
I reserve one star because they neglected to tell me that my dog's next meal should be smaller as his stomach would likely still be upset. Hindsight is 20/20, and I suppose it's common sense, but their reminder would have saved me more worry the next morning when he didn't keep his breakfast down.
All things considered, I am very grateful to them for helping me keep my dog from becoming seriously ill. Their assistance was efficient, professional and personal (even over the phone), and that is what is important. -
Review from jeff d.
5/20/2008 6 Check-ins Here
Would give 3.5 stars but am unable to. Responsive, complete and accurate diagnosis of my dog when I had to take her in on a late holiday night. Did not try to oversell me on additional tests and such and called the following day to see how she was doing.
A bit pricey which is to be expected but all in all, a good experience and I would use them again if I need to but of course, I hope to not
Specialties
Our Hospital is equipped to provide diagnostic and therapeutic services to care for your pet's complete health needs. Specialists can also be contacted for emergency consultation if necessary.
Our services include but are not limited to an in-house Laboratory, Pharmacy, Radiology, Ocular Tonometry, Oxygen Therapy, Surgery, Anesthesia Monitory, Ultrasound, Echocardiology, Telemedicine, and Endoscopy.
We service Kitsap Peninsula and surrounding areas including Bremerton, Silverdale, Port Orchard, Bainbridge Island, Kingston, Belfair, Port Townsend, Gorst, Port Ludlow, Gig Harbor, Port Angeles, Shelton, and Poulsbo .
History
Established in 1993
In 1993, Drs. Burgess and Zimmers worked together to create the first after-hours emergency animal hospital which serves Kitsap Peninsula and surrounding areas including Bremerton, Silverdale, Port Orchard, Bainbridge Island, Kingston, Belfair, Port Townsend, Gorst, Port Ludlow, Gig Harbor, Port Angeles, Shelton, and Poulsbo. The hospital steadily grew as more and more local veterinary practices began utilizing the services provided by AETC.
In 2003, AETC moved from its original location in the Poulsbo Village Shopping Center to the current location at 320 Lindvig Way between Cenex and Fish Park.
