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Animal Emergency & Referral Center of York
5 reviews for Animal Emergency & Referral Center of York
5 reviews in English
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Review from Lee S.
Red Lion, PA
4/18/2011
We recently required the services of Animal Emergency Center of York because it was a Sunday and our normal vet practice of FOUR doctors was not available. Our need was the most difficult for any pet owner not to mention our pet lived with us for fifteen and a half years. The staff was extremely kind and courteous to us. Even though it appeared to be fairly busy with people waiting in the waiting room they took us to the comfort room in short order. The staff assured us our decision was in the best interest of our pet which eased our pain. I would not hesitate to recommend them. As far as costs, when I spoke to them prior to our arrival the front desk staff stated this was an emergency clinic and the cost would be more that our normal vet. Just like in the case of going to the ER at a hospital over your family doctor, it is going to cost more. I have no complaint about their charges.
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Review from Aaron H.
York, PA
I have really only used this place for their low cost spaying and neutering. I just had my male cat neutered and got his rabies shots for $70. You first have to go to the York SPCA to take advantage of these reduced prices. The SPCA then gives you a voucher and you call here to set up your appointment. I had our female cat here a few years ago to get spayed as well.
When our female cat was done, some of her sutures started to come out and they took care of it for me. You have to make sure you get the cone for your animal, or else they will charge you for any follow up visits if something does happen. I personally would rather pay $5 for the cone as opposed to a regular visit to this place. A visit here normally runs about $75, and that does not include costs of any treatments.
The only thing I don't like is the wait for spaying/neutering. They give you an appointment time, but as they are an emergency clinic the emergencies are their first priority. My male cat was actually there for a day and a half before they finally got around to him. When I finally got a call, they asked me if anyone called to let me know he was ready to be picked up. By the tone of her voice, I could tell he had probably been ready for awhile. I also remember my female cat having to stay overnight as well. I guess the potential wait is offset by how cheap the spaying/neutering is. Overall this is a great place to go if you do have a true pet emergency. -
Review from Jennifer K.
York Springs, PA
9/24/2010
I had to take my beagle here at 2:30 am one morning. She had come down with severe symptoms of Lyme disease. They were completely professional and were waiting for us when we arrived. We were the only patient there at that time and received immediate treatment. The tech and Dr. O'Donnell explained the disease and treatment quite well. The initial cost for the center to see us was $75 compared to the other emergency clinic located in Mechanicsburg- they want $99 just to see the animal.
Having worked as a vet tech and clinical lab tech, I knew the actual costs of the tests they were running and the mark up was quite significant- however this is not uncommon in vet practices
Overall I was happy with the treatment my dog received and should I encounter another emergency with a small animal I would not hesitate to use this place again. -
Review from Matt N.
York, PA
5/3/2010
We needed to get our dog Willow spayed as she was just past 1 year and we are letting her out on a line in the yard now that it is spring and we take her to the Dog Park frequently. We stopped in at the SPCA on the trail and they referred us to the Animal Emergency and Referral Center of York. We did have to pay slightly more since she was 2 lbs over the 50 lb limit and she was in heat, but that is neither here nor there. We dropped her off and she was ready to be picked up in the evening, no overnight stay necessary.
They gave a small amount of medicine for her and we chose to get the Elizabethan cone so she wouldn't be licking at her incision site. Willow recoved very quickly and was mellow for a couple of days, but her overall attitude is still the same, a high energy mixed pointer puppy! I would recommend the place since they know what they are doing and I was not waiting long at all. We were notified when she was ready and I was greeted in a friendly and polite manner. If I ever needed the service to spay or neuter and animal or if there were an emergency situation (I would hope not) I would not hesitate to go here. -
Review from Kristine F.
York, PA
12/28/2009
If you ever need an emergency vet, and I hope you never do, this is the place to go. The doctors, techs and staff are amazing, kind, gentle, and happy to help you in your time of need. I never knew about this place until my dog started having seizures one night. I've had to use their services 3 times and am always impressed. I should mention their services aren't cheap, but they are fully staffed 24/7, I've walked in at 9pm at night and at 3:30am and they are there waiting to help. I can't stay enough good things about them!
