Andrew James Salon

Elite '08

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Corinne P.

Santa Clara, CA

Today I cheated.
Today I cheated bad and it felt good.
Today I cheated on my hairdresser with Megan from Andrew James.

I got a killer cut and my first color in 10 years. I love it - cut little mod-bob cut, stylish and fun.
I also got offered a latte and a glass of wine from their menu of drinks! How fun is that!
Megan is a top notch hair dresser. Go see her, get a new cut!

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kimmy g.

Sunnyvale, CA

The girls here are really fun, and nice.

I wanted to take my hair back to natural and then have some lighter pieces that peak out a little from the bottom.  They worked really hard to get my hair the way I wanted it, and I had a blast with them.  It is a small salon, and a little hard to find, but I would definitely go back.

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Cathe H.

San Jose, CA

I came into Andrew James Salon for an overdue hair overhaul and came out... well, refreshed, looking great (if I don't say so myself!), felt giddy with my new cut and color all day. That was yesterday and I am still feeling giddy. :-)

Megan did an absolutely wonderful job!

Oh, did I mention that I was greeted with a yummy latte (deelish!)? Just what I needed in the morning!

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12

ShaColby J.

San Francisco, CA

Am I the only guy writing a review? Damn...

Anyway, I originally started going to Andrew James Salon back in 2000. There was a period of about 3 years where I had both moved and changed jobs so I started going to a different place in Berkeley. I've since then switched back and have been regularly going back to Andrew James Salon for the past 3 or so years. There obviously has been staff turnover but quality has remained the same.

My hair is very thick, coarse, curly, and full of annoying cowlicks. I go there for their quality cuts and consistency in dealing with an incredibly difficult head of hair. It's as simple as saying "the same as last time" and occasionally "a little longer/shorter" which is great because frankly, I'm a guy. If I even brush my hair in the morning it's a big day.

Oh and they sell Eufora products. Man I hope none of my buddies ever read this review.

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Maryling Y.

Los Altos, CA

OK, I will admit up front I am friends with Heather, the owner of this hair salon. But friends or not, I wouldn't go back if I didn't really like it here - I mean, come on, every woman's hair is sacred, right?

I always see Dana, and 9 times out of 10, I ADORE the way my hair looks...the 10th time, I still liked it. My last cut was called "The Switch," and it made me feel sexy for the first time since I've been married! I love going in there and being offered their yummy lattes with the delicious biscotti. I love the way they massage your neck when shampooing your hair. I love the way it's a no-gratuity salon, so you never have to worry about having to bring cash and give extra. I love the way they're "team-based," so no one is upset if you switch hair stylists...I've had both Dana and Vanessa, and I think both are great.

I have an appointment in two weeks to re-color my roots, so rest assured that this review is very current!

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Laura S.

Campbell, CA

The most unique thing about this salon is that it has a no tipping policy.  The stylists are paid salary, not commission, so you don't have to tip anyone whose path you cross.  I see Natasha, and she does a great job on highlights and with blow drying and straightening my hair.  She also gives a great wash- she incorporates a great head & neck massage.  You might think that the prices are more because you're not tipping, but it comes out to being equal, or a little less, than where I used to go in Los Gatos (and I only had to tip 1 stylist there).

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3

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Jenny P.

Cupertino, CA

I went to Andrew James for the first time this past Friday with strong recommendations from a friend.. At first, I was a little hesitant because they are a little pricey, but afterwards, I thought that it was totally worth the money and was very very very very pleased with the results. I have gotten so many compliments on my hair it was amazing.

I really liked Andrew James. Everyone there was very very friendly. I like hair stylists who knows what's best for you and can provide suggestions as to what is the best style + color for you - Vanessa from Andrew James did just that. My friend who referred me to her said that Vanessa was the only hair stylist in this area that she could find who was also trained by Tony & Guy.

She first spent about 10 minutes asking me my daily routine and what kinda hair style I was looking for. I just told her whatever she thought was good for me + all I ask for is easy to style and easy to maintain for work. Its been about 3 days now and my hair has been SOOOOO easy to maintain and so easy to manage. I've never had a haircut and hair coloring as good as the one I had at Andrew James. Vanessa spent 3 hours on my head without paying attention to anyone else!! It was the first salon that I went to where the stylist didn't try to overbook her appointments so that she could have overlapping clients. I didn't waste a single minute @ the salon.

My total bill was $224 (I think the break down was $104 for hair color, $45 for gloss/toner, and then $75 for haircut). Seems pricier than some places, but it's about right for the awesome job they do and the customer service they give. On top of that you don't have to tip!!! Which saves you a lot of money. All the employees are salaried and their job is to pay 1-on-1 attention on their clients. So they don't overbook and they don't work for commission. They said that they only get bonuses through referrals + through customer feedback.

Most of Andrew James's promotion is through the word-of-mouth. They don't do much promotion at all...and yet they are still booked 2-3 months out.

5 star all the way!!! I've already book my next appointments.

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26

Glamorous D.

San Francisco, CA

Heart Attack.

I went in to get a price quote for color correction and hair dying and expected to shell out $300 tops for the entire process.  The consultation itself cost $30 (which would go towards the coloring process) which I was okay with.  Then came the time when I scheduled my two appointments.  The first appt came out to a lil over $300 for the first session (with a heavy emphasis by Dana that it was the minimum cost) and a lil over $200-250 for the second session.  Now, I splurge on things I don't need all the time.  But over $550 to turn my hair into a different color? Gosh!

Pluses:  Dana really does sound like she knows what she's doing.
Minuses: Price, price, price.  Also, I really don't like chunky fake-looking highlights (which all the hair stylists besides Dana had) and she kept insisting that my hair color would need highlights.

Conclusion:  When i am independently wealthy, I'll come back and get my hair done here, just to see what over $500 in hair coloring does.

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JillO P.

San Jose, CA

Andrew James Salon is that good, that you don't want the secret to get out and prevent you from getting an appointment.  So then why write a review - because it is so hard to find a salon that you have fun going to, enjoy the people you spend 1, 2 or 3 hours with and get a superb quality cut/color and cappucino.  Dana totally rocks on color and cut.  I have had complete strangers compliment me weeks after an appointment when it is all up to me to maintain her art.  Heather is an invaluable resource on just about any service you need in SIlicon Valley (Landscapers included).  And the whole crew really clicks to make every client's experience relaxing.

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Joyuz R.

San Jose, CA

I have been going to a hairstylist for the past 2 years before I ventured out (mostly because by hairdresser was far and hard to get in to see) and lo and behold I found Andrew James Salon's website online(http://www.ajsalon.com... I thought I would give it a try.  My first experience there was unforgetable, a warm greeting and fresh cappuccino marked the dawn of a new "hair era". I had the most amazing  cut and color by Cindy and Dana.  Nice thing about this salon is it is team based and not like your commercial salons.  It has a genuinity to the people and the work they do.  I know many people say this about their own stylists  but I received many compliments and even stopped by strangers to find out where I had my hair done...Now that is what all gal wants...Try the place out.  You would have nothing to lose.  Their hair product line is chemical free and all natural.  I keep coming back for more of that as well!

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