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Andaz 5th Avenue
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
485 5th Ave(between 41st St & 40th St)
New York, NY 10017
Neighborhood: Midtown East
(212) 601-1234
- Nearest Transit:
-
5 Av (7, 7X)
Grand Central - 42 St (S)
42 St - Bryant Pk (B, D, F, M)
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
51 reviews for Andaz 5th Avenue
Review Highlights
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"Can't wait to revisit once the bar downstairs is done." In 7 reviews -
"Hotel also had free non-alcoholic beverages in the lobby..." In 3 reviews -
"The rooms are spacious with high ceilings." In 5 reviews
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51 reviews in English
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Review from Denise C.
Pacifica, CA
2/23/2012
I travel a lot for work and I usually get put in pretty nice hotels when I go, but it's never been this nice. My boyfriend managed to get us a room at this swanky downtown New York hotel which was right on 5th Avenue! I mean, I've lived in Manhattan before, but I've never LIVED in NY. This place was the icing on the cake to our short but sweet New York vacation.
I arrived at the hotel first because my poor boyfriend got stuck in Washington D.C. on a layover from Spain (silly East Coasters and their "earthquakes") :D Let me just say, this place is impressive. I was dropped off by the Super Shuttle on the restaurant side of the hotel (a bit confusing because I couldn't find the entrance initially... it's kinda discreet) and was greeted by a one of their staff almost immediately. He pulled up our reservation immediately and offered me a glass of wine (never had a hotel do that before). I was a bit confused at first because my boyfriend had said that he'd put my name down on the reservation so that I could check in... when the greeter kept referring to me as "Ms. my boyfriend's last name". Not sure if they did that on purpose... but it was amusing nevertheless and I enjoyed the mix up (they did it the whole time we were there).
The greeter escorted me up to the room and showed me around the place (it's not the biggest room ever, but think Japan sized hotel rooms... if you've ever been there... it's small) and demoed all the switches (touch switches!... though it's not like I wouldn't be able to figure that out) and explained all the perks.
The room is enough to fit a bed and a table. The layout is interesting. Glass shelves are in the hallway (there's a mini fridge with complimentary snacks and drinks; just not the alcohol of course) and the bathroom was immediately to the left when you entered the room. There's no door to the shower... I never understood this fad... but what the heck... but the shower itself is super nice. It's a rainfall type shower with even a mini foot bath waterfall thingy on the side.
I love the colors and the minimalistic look of the room. Just not entirely practical though. There were blackout curtains too (OMG SO NICE). The pros... location (5th Avenue... come on. PLUS really close to the subway which is incredibly convenient), complimentary snacks (chocolates/sesame bar/err... cookie?... don't remember... they also had water/sodas/juices too and they all get refilled every day, yay!), the service (seriously... the best... didn't have umbrellas and it happened to rain on one of the days... and they lent us umbrellas to use! :O), FREE happy hour (wine tastings which we managed to sample)... I mean this place made the vacation just absolutely perfect and enjoyable. Love this place. Not sure about the price, but I would try and come back if I come back. -
Review from Franny A.
3/30/2012
A rare and unusual find........
Big space in rear...
Comphy cozy Stumptown coffee digs in front
A view of the library...
A mean hot chocolate is made here.....
Dough Doughnuts are available..........YEAH!
A locally made Ring Ding...........better than Murrays...
Yes I like this spot!! -
Review from Jelena Z.
12/22/2011 4 Check-ins Here
:::clicks heels three times:::
There's no place like the Andaz.
There's no place like the Andaz.
There's no place like the Andaz.
There's no place like the Andaz.
There's no place like the Andaz.
Please don't make me go home.Listed in: 5 super sexy stars!, L'hotels.
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Review from Meredith C.
San Francisco, CA
4/4/2012
Love this hotel! Cool check in process with no counter. Great location. Great amenities. Only 2 years old - very new, modern, and clean. Food is very fresh - farm to table. Great meeting space with a lot of windows. Banquet food is fantastic. Staff is all very nice and helpful.
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Review from Andrea R.
12/20/2011 1 Check-in Here
Due to my frequent work travels it takes a lot for a hotel to impress me, but color me impressed after my stay at the Andaz. The Andaz is owned by the Hyatt, but certainly much nicer than any other Hyatt brands I've stayed at.
Similar to their West Hollywood location* I was greeted by someone at the door who checked me in with a ipad and then personally escorted me to my room in the North Tower. Thank goodness she escorted me because it would have taken me forever to find the North Tower (I'm a bit directionally challenged) and you definitely need instructions on how to use all the gadgets in the room.
I was giddy with excitement when we entered this modern and spacious (well spacious by NY standards) room. I was shown how to work the light switches, blackout shades and 4 different shower settings (one of them being a rain shower). I was famished after my long day of flight delays so was psyched when I was told that everything from the mini bar (excluding alcohol) was complimentary. Yum.
Everything about my stay was absolutely perfect. My only complaint was that with the special tough light switches I had trouble figuring out how to leave just a small light on in the bathroom or hallway so that I wouldn't trip during my frequent bathroom trips during the night. I ended up sleeping in way too much light (so much for those blackout shades), but then again it's a shame for such a beautiful room to be hidden in the dark.
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* http://www.yelp.com/bi...Listed in: Hotels Around the World, My visit to New York City
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Review from Michelle C.
Philadelphia, PA
12/20/2011 1 Check-in Here
I loved my stay at the posh Andaz hotel on 5th Ave. The rooms were very large by New York standards, and that includes the bathrooms. I probably could have fit two Ace Hotel rooms/bathrooms in my one room and bathroom at the Andaz. The furnishings and decor were very modern. The look was pretty androgynous but it was cool.
The bed was huge and sleeping was no problem, especially with the screen that could be lowered in front of the window without even getting up. All lights were controlled by touch sensors, which was a little confusing at first and sometimes a little annoying when trying to figure out which lights were controlled by each sensor without waking a sleeping boyfriend.
A minibar with complimentary non-alcoholic beverages and snacks was so awesome. How many times have you reached for that bottle of Fiji only to retract at the five dollar price tag? Having a cold bottle of H2O was such a joy in the middle of the night!
I very much enjoyed my stay and would absolutely book there again. -
Review from Alex C.
11/11/2011
Okay Folks, here is tonight's Top 10 list. (drumroll........)
Top 10 Reasons to stay at Andaz 5th Avenue.
10) Across the street from Bryant Park.
9) Located on 5th Ave. Convenient to all the shopping & Times Square
8) Easy check-in process. No long lines. Plus they serve you wine while you wait.
7) Free mini bar for non-alcoholic drinks and snacks.
6) Grand Central Station is one block away in case you want to feel like a human salmon swimming through a sea of people.
5) Shower is big enough for two, heck, even three or four people at the same time.
4) There is a lounge/bar in the basement.
3) Really nice robe & slippers.
2) Web TV
and the top reason to stay at Andaz 5th Avenue.....
1) The window bay overlooking 5th Ave and NY Public Library has enough room to have sex on (I didn't but my mind wandered when watching TV at 2am eating Halal Cart).Listed in: The Big Apple
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Review from Alice M.
Pittsburgh, PA
3/21/2012 5 Check-ins Here
I travel a lot and this is my new favorite hotel. The decor is beautiful modern and minimalist. The staff are great. The amenities are amazing for NY. The rooms, bed, shower and sofa are huge for NY. This place rocks
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Review from Aaron W.
Fairfield, CT
2/15/2012
Wow, I'm impressed. Came here for a Valentine's Day getaway and couldn't have been happier. The staff is friendly and attentive. The hotel is modern with a simple elegance that works very well. When you enter the room, you get this zen-like, uncluttered feeling that you can never get at home because of all your stuff that you've collected over the years. (Yes, You're in that club too.) Didn't try the restaurant or bar downstairs, but it always seemed pretty full. Good location if you are coming in from Grand Central as it is just 3 - 4 blocks away. Complimentary snacks and drinks in the room and lobby is a huge plus - shows a high level of commitment tot he customer experience. I'd go back here in a heartbeat.
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Review from Janet C.
Alexandria, VA
3/29/2012
it's tough finding a shmancy but decently priced room in new york, but no fear, andaz can help. i definitely thought we got our bang for our buck, what with the nice, large-for-new-york room, free non-alcoholic beverages and snacks from the minibar, free wine tasting (which is more like a wine drinking, because they are NOT shady about filling your glass all the way), free fruits and nuts to snack on, and they pass out bottles of water like nothing (you know, compared to hotels that charge like $5 a bottle). plus free wifi. yeah, it's all little things, but it's the little things that count!
plus, my friend let it slip that it was my birthday, and upon coming back to our room after dinner and such, we found a bottle of complementary wine in the room to celebrate my birthday. yay! theyre just really considerate without being snooty. oh, and the bathroom is giant. location is good too. so many good things! im staying here again next time. -
Review from Kaipo G.
Honolulu, HI
11/8/2011
By New York standards, this hotel stands high above the rest. I stayed 4 nights in the Large Andaz Suite. The rooms are spacious with high ceilings. There are automatic-electric window shades, very nice. My particular unit even had a balcony. A balcony? This is unheard of in NY hotels. The room comes with complimentary wifi, snacks, soft drinks, and coffee. In the lobby, the hotel offers complimentary soft drinks and wine. The bathroom is absolutely enormous. There is dual sinks, a walk-in shower with rain-fall shower head, and a foot soaking bowl. The toiletries are C.O. Bigelow.
The Midtown location made me think twice about booking a room there, but after research and mapping, the hotel is in a PERFECT location. It's positioned outside the borders of the craziness of Time Square. Its within walking distance to Grand Central Station. The location of the hotel is very central to everything. There's something very soothing about walking towards 5th Avenue and being greeted by the NY Public Library. There's also something special about passing through Bryant Park before calling it a night in your comfortable room.
The staff at the Andaz are nothing short of amazing. They are all very helpful and friendly. I was asked about my stay and the accommodations from the housekeeping, maintenance, and front desk staff. The front desk staff double as your concierge host, they're very knowledgeable about the city and will help book any shows, tours, transportation.
I cannot wait to revisit the big city, I will surely be staying with the Andaz 5th Avenue again. -
Review from JJ L.
Palo Alto, CA
6/29/2011
Big debate -- should I give this place 5 stars or 6 stars? Oh wait, Yelp caps it at 5 stars so I guess 5 it is!
Summary:
- Very reasonable prices for Manhattan
- Awesome hip rooms, just feels relaxing to walk into them
- Awesome comfy bed
- Great amenities in the room
- Free mini bar for non alcoholic drinks (and a great selection of them to boot) and some yummy snacks
- Huge bathroom. Massive and then some.
- Tall ceilings in a city where rooms are cramped
- Awesome restaurant for breakfast in the lobby (best lox I have had in a long time)
- Massive shower with bowls to soak your feet
- Room service is very reasonably priced and fees are way less than most hotels
- Room service food is excellent. Big pleasant surprise.
- Great service all around
- A killer gym, love this gym
- Love the robes and soft slippers in the room as well.
Only 1 knock I can think of: the shower is so huge and with high ceilings, but without a door, you get a cold draft that can be uncomfortable at times.
Thank you Hyatt for putting this hotel in midtown Manhattan. I am a fan for life! -
Review from Matthew W.
Aurora, IL
3/29/2011
This place ROCKS - awesome staff who do anything to make sure you are well taken care of, a cool vibe (doesn't really feel like a hotel) and solid rooms. I got in early and my room was not ready, so I headed to the gym.
The gym is OUTSTANDING, 3 treadmills, 3 ellipticals, 1 bike, 2 benches for free weights (up to 50 lbs), and space. Its in the basement and is excellent for a hotel gym.
Got back upstairs and Michael hooked me up with a GREAT ROOM (#1113). Quiet, large (suite) and clean...I loved the turn-down service in the evening.
Highly recommend this for biz or personal travel.
Total - 325 (room) + loads of taxes = $376.43 -
Review from Amy M.
3/20/2011
Almost missed the entrance (on 41st, not 5th) to this place. really great stay here. the concierge/host checks you in on a hand held tablet, offers you wine or a non-adult beverage and shows you to your room. she described all of the features (touch lighting, etc., nothing major) and refused a tip. interesting. the suite was a pretty decent size, minimalist decor, lovely low slung bed, mounted flat screen and free mini bar snacks--only the booze is charged. lofted ceilings, lovely bathroom with a great rain shower, foot bath, and excellent bath products. everything had a lemony-verbena scent, which I adore.
very quiet for the location; right across the street from the public library. will definitely be back here when I need to be in midtown. -
Review from Thomas K.
Rutherford, NJ
2/21/2011 6 Check-ins Here
A very nice two day stay at a very nice hotel. The suite was minimalist and contemporary, and just a bit small for a King suite. The bed was super comfortable and the pillows were down and fluffy. Two LCD TV's, a fridge, dishwasher (for what, I've no idea), and a walk-in shower. Alas, there was no bathtub like they have downtown on Wall St at the hotel of the same name.
The staff was friendly and helpful. All around great hotel in the center of the city. -
Review from Sarah B.
Los Angeles, CA
This is a brand new hotel right across the street from the NY Public Library. Awesome location! Very trendy and clean. I am here for some work meetings and the staff and food are AMAZEBALLS!
I have the standard king room. It's a bit small, but hey, it's NYC! Small closet and no drawer space which is kind of lame. The bathroom is nicely decorated, but no real shower door which made it drafty (decor getting in the way with functionality) and the handheld shower head is super heavy and doesn't really stay in the holder well. The main shower head comes straight down from the ceiling which is lame if you're not trying to get your hair wet.
The bed is SUPER comfy and remote control blackout shades are the cherry on the top. All light controls and temp controls are within arms reach while lying in the bed which is great (although the temp automatically went up to 78 degrees in the middle of the night making it HOT!). Rooms are very well insulated, cannot hear any outside noise which is hard to do in NYC,
VERY pricey, but worth it if you have the money (or your company is footing the bill)! -
Review from Tiffany N.
Morrow, GA
5/22/2011 1 Check-in Here
It was my very first time visiting New York and picked this hotel as my choice since it was in the city and near all the great shopping places. You would think that the staff would be snotty but they weren't. They were very helpful, funny, and just very kind. Something that I didn't think that would happen in New York. Yes I know, I stereotyped a bit but it proved me very wrong.
I love the decor; very modern. The room that I stayed in was very spacious and not to mention that the non-alcoholic beverages were complimentary! Sodas, water, and juices. It was very nice and I can't wait to go back! -
Review from DeDe K.
San Jose, CA
9/15/2011 1 Check-in Here
My daughter and I stayed here in June for 4 nights. We loved this hotel. We were here to celebrate my daughter's recent college graduation, and she had never gone to New York. The location of this hotel (mid-town) was perfect for us. The hotel is new, and very hip. It was so hip I couldn't figure out how to use the knobs on the shower. lol The staff was great. They greeted us in the lobby (not a typical looking hotel lobby btw) and asked us if we wanted a glass of wine. They serve this complimentary every evening and when you first arrive as a guest. Nice! We were walking distance to Times Square (about a 15 min walk). It was nice NOT staying right in Times Square. We were about a 10 min. walk from Grand Central Station. The beds were very comfortable, and the rooms are pretty big for NYC standards. I'd definitely stay here again.
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Review from Vikki C.
2/18/2011
Just over the road from our hotel, we stopped in here late one afternoon last year for a bottle of wine. With beautiful black wooden doors, and a recommendation from one of group in relation to the Andaz in London, it seemed like a good choice.
We sat upstairs while people around us ate and instead just chewed the fat about our trip while sipping on a really nice bottle of Merlot. The waitress was totally fine about us sitting in the restaurant, and even got me the WiFi code, even though it was only supposed to be used by guests of the hotel.
Because it was still earlyish, we wanted to be in vicinity of the huge windows and bask in the light that let in. I wish we'd at least taken a look downstairs though, as I hear that the bar is beautiful. Despite that, it's a nice place to relax for a bit with no stress from the staff. That's a good stop-off in my book. -
Review from Jess L.
9/16/2010 1 Check-in Here
I came here for a friend's birthday bash, and we had an excellent time. Maggie, our server, was very friendly and helpful in our drink and food selections.
The decor is very posh and contemporary. It has a bit of a Scandinavian feel. The use of simple lighting is also very nice.
The drinks are spectacular. The Booted Manhattan, Skinny Tie, and Velvet [something?] were really excellent. I'd say the Skinny Tie was my favorite.
I wish I had liked the food more, but there were some winners. The beets and feta were by far my favorite. I was a bit disappointed in anything with garbonzo beans, for the beans were a little tough. The beans, spinach, and sweet potato were also too vinegar-y for me. I do not eat meat, but my friends liked the kale in the braised pork shoulder. Next time I'll skip the shrimp; nothing particularly stunning about them.
I'd say this is a perfect place for a drink, though they're on the more expensive side of NYC life. -
Review from Cassy S.
Brooklyn, NY
7/7/2010
Soon to open is Andaz 5th Avenue. As previous Andaz Wallstreet location reviews have mentioned, this is Hyatt's answer to Starwood's W Hotels. The design - simple, clean and sophisticated.
I look forward to dining here as the restaurant will serve seasonal and local foods from Russ & Daughters, Katz, Guy's pickles and will also use purveyors from the Hudson Valley. -
Review from Stacy S.
Napa, CA
11/8/2010
Only reviewing the Bar Downstairs
Went to The Bar Downstairs on a Saturday evening. Loved that it was hidden, and took a minute to find it. It gave it kind of a speakeasy feel. Walked in and immediately felt warm...like you are in someone's home. The communal bar/tables are very inviting, and normally I like my own space. Love that the liquor bottles are in a box on the bar, so you can actually watch the mixologists make the most exquisite cocktails. The kitchen is right out in the open so you can watch what is going on there too!
Normally, I am a purist when it comes to drinks. Vodka straight up with an olive and I am happy. However, I went out on a limb here, and so glad that I did. There were 4 of us, and each of us got something different so that we could try. Each cocktail was made beautifully - some shaken, some stirred. You could really taste the elements of each drink. Though there was a higher alcohol content, they were perfectly balanced. If you didn't find something you liked on the menu, no problem...they would whip something up for you! The cocktails were $15 each, and worth every penny!
We also had a couple of small plates. The food was good. Loved the spinach/sweet potato/garbanzo side dish. Fantastic and well balanced. The meat and cheese also offered good selections.
All in all, a very nice night! Absolutely recommended and will be going back! -
Review from Tiffany T.
New York, NY
7/13/2010
Just opened last week! I watched this place get built. Day-by-day, I'd think, 'Ooooh, it looks pretty inside.' Then, one day, I see people eating inside. I look up the restaurant online. Local-sourced, fresh food from familiar favs like Sullivan Street Bakery, Katz's Deli. I'm sold! Though I couldn't find a menu online, the price points are a little under $10 for a small plate and round to $12 to $20 for entrees.
Entering from the corner entrance, I'm greeted by gorgeous (and quite large) floral pieces, medium and dark wood, shiny metal...There's a community table at the front (5th Ave side), near the barista, then the dining area, then a cozy lounge area closer to the lobby (41st St side). Open kitchen with wood paneling that can be moved to obstruct or reveal the kitchen to the dining area.
Service was super-friendly. Earnest was our waiter. We shared (i) a small plate of Seared Salmon with roasted baby carrots and beets and (ii) Entree of Spice-kissed Pork Loin with roasted plums, avocado and arugula salad. Loved both. Flavorful. Portions made for a light lunch. Totalled to about $40, including tip and no drinks.
Will be back. Everything on the menu that sounded delish. Gave 4 instead of 5 stars since food was really slow in coming. Lunch took an hour and a half. Hoping slowness is a 'just opened' kink that will be fixed. -
Review from Emily W.
Palo Alto, CA
10/8/2011
This review is for the restaurant at the hotel, which is called The Shop. We stopped in for a business lunch and were impressed by the swank decor and delicious food. It wasn't cheap, but the dishes were all incredibly good. I got the chicken schnitzel on greens, which a friend had recommended and it was amazing. The chicken was pounded thin, yet tender and breaded with these delicious bread crumbs and the greens were the perfect complement. Delicious.
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Review from carlie c.
4/16/2011
with it's 12 foot ceilings and waterfall showerheads and bidet, you would have to think twice if you were actually in an NY hotel room. rather than having a claustrophobic stay at another hotel, i decided to stay here after a pleasant stay at the andaz on wall street last year.
this location was a little hard to find, it's actually on 41st/library way. if you're taking a cab, it's easier to say 5th and 42nd due to the one ways and the busy area it's nearby.
the staff was really nice and accommodating but my only complaints were our phone not working in our room so we weren't able to call room service and i had to use my cell phone instead. and also you could hear other people knocking on other people's doors down the hall.
it was convenient that they had a free mini bar of non-alcoholic drinks. and they also have a happy hour every day from 6-9pm in the lobby offering wine and other beverages. there is also a nice lounge area on the 2nd floor. i would definitely stay here again. -
Review from Diane C.
9/17/2010
Review for the bar/restaurant on level C:
Walked into the Andaz during that freakish tornado storm that blew through nyc... i was soaking wet from the rain and felt oh, so uncool. Met my 2 galpals @ the bar in the cellar boy was it impressive to walk into that room. Close to sensory overload to take in the space and surroundings. Open kitchen, counters w/ sinks and bottles of liquor leading into barside seating, regular dining tables, communal tables, candles, exposed brick, good looking people... it's a sight to see. Especially refreshing in Midtown Manhattan (not exactly a hotbed of cool spaces).
Drinks:
Kentucky Islands: LOVE THIS. Favorite drink handsdown - who knew bourbon could taste so tropical?
Velvet Spice: Christmas in a cup. Intriguing...
Skinny Tie: Dislike. Tastes like Tylenol.
Fresh fruit cobbler: Yummy like a fruit salad but not too original. Very girly... I like my drinks boozy so didn't like.
Meats and Cheese:
Ordered 2 hams - Lachsschinken, westphalian. Both OK but tiny portion ($10 for a measly pile of shredded ham?) and the ham was shredded beyond belief. Couldn't really "share" because couldn't separate the ham slices from the lump of ham.
Ordered 2 cheese - cheddar + Ricotta. both really good! and it comes with a honeycomb. that was yummy! wish it had better meats to pair with.
Food:
Roasted pork shoulder: NOT GOOD. DRY. HARD. DO NOT ORDER.
Skirt Steak: Tasty and very cuban tasting. Cooked a little too well done for my taste and the herbs on the steak were raw and not hot. The textures did NOT work.
In summation: Space impressive. Drinks good. Food pretty bad. -
Review from athena B.
Alameda, CA
5/22/2011
Great midtown location. Generally stay old school at the Plaza but wanted to try the Hyatt boutique line. I love the open concept in the lobby. this hotel is new, clean and has air purifiers in all of the rooms. The gym is a nice size and clean. The bar downstairs has an open kitchen/bar that has an interesting (weird) selection of tapas (pickled Okra and some sort of slow cooked beef in a pickling jar covered in cold fat (blach)t) and decent selection of red wines.
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Review from Ron S.
Bloomfield Hills, MI
9/24/2011
Incredible staff, very attentive without being obsequious and no one has their hand out for a tip constantly. Nice restaurant setting with same great service as front and quite good food. Complimentary snacks and non-alchoholic drinks a nice plus. High ceiling king room felt spacious. Could use some hooks for outerwear as closet space minimalist.
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Review from Terri V.
Manhattan, NY
6/4/2011
We stayed for three nights at the Andaz off 5th Avenue, across from the NY Library, after moving out of our NYC apartment. Though we had some overlapping business to attend to, the "Large Suite" offered us the much appreciated quiet Zen after the stressful, hectic move. The staff was fabulous and attentive with a trendy, chic ambience upon entering the hotel...though sometimes in their attempt to pull off the "Avante Garde" impression, the Andaz lost it's ease and functionality. Trying to find the hotel bar was an interesting experience with no direction or door signs available..the staff at the bar were very friendly, but I felt like we were in a cafeteria with most of the room filled with long farm style wood tables that were exposed to the stark industrial metal of a utilitarian kitchen. There was very little cozy space for quiet, intimate conversation.
The entry area of the "Large Suite" was crowded, donning a long farm dining table and two uncomfortable Santa Fe styled leather chairs, but adjoining was a practical kitchenette area with coffee, refrigerator, microwave, dishwasher and sink.
The spacious remainder of the living room, bedroom and bathroom area with its sleek contemporary design offered high ceilings and a lot of closet space, but there were many cons: the electrical design was extremely unintuitive, there was inconveniently no desk, and though the LOOK of the bathroom was very cool, we hated the bathroom and it was absolutely non-functional. It had very LOW lighting and the spacious shower had no door which entertained a COLD, DRAFTY shower experience and a wet bathroom floor. It had a horrible slidebar and heavy handheld that was poorly designed because it kept falling over to the shower floor....absolutely unusable except as a weighted handheld....which left the rainbird 6 feet above your head and a waterfall faucet flowing into the stone foot washing bowl accompanied by stone seat...serenely asian...all nicely extravagant I'm sure, though a simple door for warmth and usable handheld that actually STAYED on the wall would have been preferable.
I would stay at the Andaz again because we are Hyatt members with a lot of points stacked up and since the Stanford closed, the only other option is the Grand Hyatt, which we dislike, but I would check out the bathroom before committing to the room and I would not stay in the "Large Suite" again. -
Review from Monica C.
Bakersfield, CA
6/21/2011
So I had the pleasure of staying at the Andaz on my first trip to NYC & it was fabulous! From the moment we checked in until the moment we said goodbye, the staff was very helpful and friendly. Elaine checked us in, helped us to our room, showed us around and always remembered my name each time she saw me! We had a lovely room and the only reason why I'm not giving 5 stars is because the lighting in the bathroom and lack of a door on the shower (although they were both quite beatiful, just not very functional). The bar downstairs was also fabulous, but that is another review!
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Review from Richard A.
West Hollywood, CA
9/5/2010 8 Check-ins Here
I don't grant 5-star reviews without the support of multiple visits, but consider this a strong 4 star rating.
My visit was a pleasure from start to finish. Beginning with the host at Check-in who epitomized service perfection. She personally escorted me to the room, executed a tour of the various in-room amenities, ensured I was properly stocked for the night, and bid a prompt adieu.
One word that continuously passed from her lips was "free". Free wireless Internet, free snacks and non-alcoholic beverages from the mini bar, free snacks and such in the lobby, and the list goes on. One thing I recognize as a frequent traveller is the propensity of higher-end hotels to "nickel and dime" one on the various components of each stay. Strange when lower-end hotels include so many of these same items gratis. My preference, pad the room rate and make it work on the back-end of the accounting. Free = Good Vibes. Good Vibes + Good Service = Repeat Customers.
On the hardware side, the standard rooms are quite large. There was plenty of room for people and luggage. The bathroom was a marvel of black granite. Toiletries by C.O. Bigelow. Common areas of the hotel were cozy, stylish, and well appointed.
Three areas of improvement for the loo. First, more light directed at the face. It was hard to see myself in the vanity mirror. Second, a hook or two. Third, a touch more counter space. These three areas seem to be a shortcoming in the design sense of whomever put together the master plan for Andaz, as every property I've visited so far seems to suffer from the same issues.
For the price, the Andaz is a luxurious bargain at the moment. Go now. -
Review from Rita E.
Brooklyn, NY
8/19/2010
This review is for The Shop, Andaz 5th Avenue's restaurant on the corner of 5th and 41st. I'm quite thrilled it opened, not for their locally sourced, elegantly rustic menu (but that's cool too), but because they serve BLUE BOTTLE COFFEE in midtown! The only other location I'm aware of that does so in the city is in Williamsburg, and since Andaz 5th Avenue is close-ish to my office, I'll be stopping in here for a caffeinated treat.
When I stopped by recently I ordered a cup to go ($3.25 or so, I recall) from a very friendly waiter. There is no separate counter for to-go service, The Shop seems to expect people to sit down and eat. The casual elegance of the space and the perfectly arranged condiments made up for my awkwardness as I stood and waited.
If you haven't had Blue Bottle Coffee before, you should come here and treat yourself! It is completely smooth, medium roasted and not bitter at all. Each cup is individually drip brewed. I'd come back to try the food here some time too. -
Review from Xxxxx X.
Greenwich, CT
8/27/2010
My other favorite hotel which I visited on it's opening year is the Four Season in Shanghai... so I have to admit, checking into the Andaz 5th Avenue was as nice as someone letting you take their cab on a rainy day in NYC. You feel lucky and it's an unexpected treat. You walk in on Library Way AKA 41st St. (I had to call the hotel to locate this place) It's across from the NY Public library, and the Sean John store.
Checking in was simple. You walk in, head to a HOST who are in NYC black and chic uniform, give them your pertinent info, tell you to raid their minibar which is free except for the alcohol, and they check you in, give you keys, and as you take the elevator to your floor you know, they kicked the W's a**.
You see, you can be trendy, but if you make the process of checking in THIS SIMPLE, well you are a superstar!
So we checked in, and since we are tech savvy, had no issues with their touch control lighting, shade, tv/internet, dvd/cd player, etc.
We also brought our 20 month year old for fun, and the crib we ordered was set up (no blankets but every parent KNOWS to bring their children's blankie)
They have johnson and johnson baby toiletries for the little one, and CO Bigelow toiletries for the adults.
We LOVE LOVE LOVE the shower, rain-shower, hand-held, and foot washing option. It let's you combine what you like, we had the foot washing and rain shower going so I can have my baby sitting in the foot tub and me taking a quick shower and giving him a good wash.
For the bathroom, you can close one or 2 of the doors. They are doors that serve as walls, so you don't have to open and close each time you use the toilet.
We didn't get slippers, and the pillow combo is a bit off. The firm Euro pillows and the soft king size pillows aren't the most ideal combo.
I LOVE the 24 hour GYM. I mean, this is not LA, but for those of you who are on a different schedule, flying from Tokyo or such, you know you might be wide-awake at 3-4am? So you head to the C level, open the door that reveals a nice gym, the machines, yoga mats, and weights, along with all the other goodies that a nice equipped hotel gym offers is there. Each station has been stocked with FRED water, towel, and a headphone which you return as you exit. Did I mention the decor is Clean, Organic, and just perfect as you make it to your goal time, distance, and daily workout window. Which sets you up for the luxurious shower in your room!!! Did I mention the shower? I did. Well, at least you know what's on my wish list!!!
Still checking out was fun. The going away goodies that they offer you: Anti-bacterial gel, Fat-Witch brownies, CO Bigelow Lip Balm, and mints... Has you ready for almost anything!
We will be back!!! -
Review from John B.
Westport, CT
6/19/2011 2 Check-ins Here
President Club rooms have awesome showers with soaking bowls for your feet. 15' high ceilings throughout with rain head showers give loft to the small spaces but the Zen-like atmosphere is the great overcoming factor to reiterate small is beautiful. Bring your higher education certificates to operate the lights or a flashlight as a backup as it's far from intuitive! Soft pillows juxtaposed with a hard bed fit in with ultra sharp lines and modern architectural touches. In short, a glory of work for inward restructuring when needed.
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Review from David T.
Long Beach, CA
6/17/2011 1 Check-in Here
By far the best experience I've ever had at a hotel! From the attentive staff to the spacious and gorgeous rooms to the free little treats and drinks in the room, there's nothing that this hotel didn't do right. The hotel is a bit hard to find and you'll definitely miss it if you're not looking for it. It's right across the street from the library on Library Way behind two nondescript dark wood double doors. The hotel is sleek, modern, and immaculately clean. The rooms itself are adorned with rich woods, chrome ,nearly wall to ceiling windows, and clear (yes, clear!) glass closets. It's a part of a branch of the large Hyatt brand but somehow manages to keep a boutique feel to it without being pretentious. I will definitely be staying at another Andaz hotel in the future!
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Review from Catherine L.
New York, NY
12/17/2010
the cellar bar downstairs is a feast for the eyes. i'd rate it on the same scale as brandy library and maybe a hair below apotheke.
it's a broad industrial space with a lot of sexy lighting. it's a cellar bar so it has the darker, cavernous feel to it but on a very modern, sleek, concrete level. they do interesting things like the medieval style long-table (a la Buddakan) and displays of lit, glass-blown tornadoes in display cases.
in short, captivating to the eyes.
the drinks are marginal. actually, i don't really like them at all. the menu was the most elusive - in terms of I might be lucky if i know 2 of the ingredients in the list of 5 that each cocktail contains.
the taste was nothing to write about. $15 each. just get one and go somewhere else. -
Review from Andrew C.
West Linn, OR
12/12/2011
Would be 5 stars, except it wasnt QUITE perfect...
We stayed at Andaz on our recent family trip to NYC. Sydney and the girls checked in a day before I did. The hotel itself is in prime midtown location, right across from the library, Bryant park and within easy walks to tons of NYC landmarks and choice locations. It's a really understated hotel and super cool inside. Careful, you will probably not see the signage if you are driving there or even taking a cab. You need to know exactly where you are going or you will likely miss it. If you see the front steps of the library, you are within 100 feet. Well, we LOVED this aspect of the hotel, and the service was incredible. The room was super cool- very modern décor, but done correctly(mostly). It was like a high end, great finish version of the Hard Rock Hotel in SD. We had gotten a large king suite and our rate was around 950/night for the holiday season. Definitely not cheap, but location, location, location, right? So- the not so good parts: 1. The bed was harder than we like. Not terrible, but not great. The pillows were not the best either, but Sydney ordered some memory foam pillows and that took care of a lot of the issues. 2. The chairs around the dining table were really beat up and worn out, but also very high end, so I am sure that they don't want to replace them. 3. The shower that everyone raves about- here is the other side: We all love something cool and chic that we maybe don't have in our own homes, and the showers are very cool- figuratively and literally!! The rain shower is great, and the sprayer is too, and the water pressure is fine(and we were on the 12th floor) so what was the issue? ENORMOUS shower space with no door or way to enclose the space. And no door means freeze your butt off since there is no steam build up. Thus, you spend your time huddled under the rain shower trying to stay warm. If you want a HOT & STEAMY shower the Andaz is not your place. If they would simply install a glass slider on the showers, then they would have a winner for sure. Beautiful AND functional is sometimes what designers forget.
Aside from these minor nuisances that can really affect a 5 night stay, we loved the Andaz. The staff ROCKED it for us. They were amazing. The food was good, the location good. Definitely not for the bargain savvy, but a good NYC experience. I would probably stay there again, especially if they fixed the showers. -
Review from Jaime H.
2/10/2011
I went on the best first date at the bar downstairs here and would definitely recommend. It's the kind of hidden location that you walk into and are a little awestruck and intimidated. The staff are very friendly though and I felt really comfortable with the long communal tables. I was very impressed with the drink list and the variety of ingedients in their specialty cocktails. Bring a date here that you are looking to impress!
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Review from Van D.
Chicago, IL
5/10/2011
Spent a Saturday night here a few weeks ago. Check in was a bit confusing since they don't have a front desk. Once we did check in, one of the staff members walked us to our room and showed us how to use the room controls. Decent size room for new york. Showers had great water pressure and bathroom was pretty cool looking. The best part of the hotel was that all the snacks and non-alcoholic beverages in the hotel room were free. Hotel also had free non-alcoholic beverages in the lobby and free WiFi. Hotel wasn't cheap but it was nice that they provided so many free amenities.
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Review from Nick S.
New York, NY
1/5/2011
Stayed 2 nights, and while I am wowed at first by the design of the spaces and rooms, I find this Hyatt-funded experiment to be a little lacking in the areas which matter most - the functional side of being a hotel in midtown Manhattan for the business traveler.
While everything looks beautiful, the form trumped function in areas that were mind bogglingly annoying. Light switches are ultra high tech, but with 7 buttons on some panels, you cant operate them at night in a dark room. You play trial and error until you've gone through raising and lowering shades, adjusting the thermostat until finally you find the touch-sensitive slider for the reading light.
The shower is stunningly beautiful, but the hot water wasn't hot enough. There's no shower door, so you never get all warm and steamy - its a warm shower in a cold draft. It also takes a number of attempts to get the water to come out of the shower head you would want to use (there's 3 places water might come out).
Fixtures and towel racks in the bathrooms are also from different collections (waterworks, I think) and show that the maniacal detail employed by Ian Schrager is missing in this Hyatt reformulation.
It's a great attempt at the hip urban hotel scene, with friendly staff and lots of amenities, but just not tight.
