- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Amtrak
- Nearest Transit:
-
Clinton-blue (Blue Line)
Quincy/wells (Brown Line, Orange Line, Pink Line, Purple Line)
Washington/wells (Brown Line, Orange Line, Pink Line, Purple Line)
3 reviews for Amtrak
3 reviews in English
-
Review from Robert P.
Eagle River, AK
4/10/2011
We took the Cardinal from Chicago to DC recently and was rather impressed. Amtrak usually gets a bad rap on customer service and the food on their trains, but it's not all that bad. The check in and bag check at Union Station was much easier than anticipated. Far less stressful than flying. If you purchase a sleeper car you get to relax in the Amtrak lounge prior to boarding the train. They even escort you from the lounge to your sleeper car when it is time to board the train. The sleeper cabins are small but very functional. The food in the dining car could use improvement but it wasn't bad. Overall it was a relaxing and enjoyable trip. If you are not in a hurry to get to your destination, try taking the train next time.
-
Review from Donny J.
Chicago, IL
4/30/2012 1 Check-in Here
Cold it's very cold inside the train station might have been outside
-
Review from Kara B.
Chicago, IL
8/14/2008
Amtrak is one of the worst run, government-subsidized, quasi-public entities I have ever had the misfortune to encounter.
I had to go to Springfield on business Tuesday/Wednesday of this week. Thinking it would be much better to save the gas money (and the environment) by taking the train than my car down there I booked a seat on the 5:15pm train out of Union Station. The whole thing was ridiculous. The boarding process is chaotic and unnecessarily complicated. The woman who was doing the boarding never stopped shouting. She was rude, and even pushed one passengers suitcase over!
We arrived around a 1/2 hour late -- not too bad, but that means it took longer than driving. With no traffic!
My trip back was even worse. My train was 1 hour late arriving to the Springfield station with no explanation or apology. They don't have any boarding instructions or coherent line to board at all. It was a free-for-all. More the passenger's rudeness fault, but Amtrak could have easily remedied this.
On board, the food was horrible. Like, worse even than I expected. I tried a turkey sandwich, because really, how bad could it be? Oh god, I almost threw up after my first bite it was so horrific.
We were consistently stopped along the route for over 10 minutes before each stop to allow another southbound train to pass. We ended up arriving in Chicago over an 1 1/2 late. No explanation, no apology -- just get off the train.
Next time I'd much rather brave the traffic and drive.
