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Amerisave
Category: Banks & Credit Unions [Edit]
Neighborhood: Buckhead3350 Peachtree Rd
Ste 1000
Atlanta, GA 30326
(866) 970-7283
- Nearest Transit:
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Buckhead (North-South, Northeast-South, East-West, Proctor Creek)
2 reviews for Amerisave
I was looking to refinance to consolidate my rental home mortgage and HELOC. Amerisave had the best rates for any type of loan that I could want. I submitted an application, but didn't lock on a rate. Karen Shumski, one of the reps there, repeatedly called me once every other day to see if I was ready to lock, even though on my app I had ask that I not be contacted. Anyways, once I locked, I had to get an appraisal. Everything hinged on the appraisal, as it determined how much I could actually take out. I informed Ms. Shumski that we had concerns about the loan going through, but suddenly, Ms. Shumski was hard to track down. She didn't return my calls. She didn't return my emails. For someone that is banking on a loan going through, you'd think that you would try to do everything possible to help it along. I saw none of that from Ms. Shumski.
I think if you're not in a situation where everything is banking on your appraisal, then Amerisave may save you a lot of money. If you're in the same boat as I was, then using Amerisave will just cost you time and money. Customer service sucks, once they have you locked in.
THESE GUYS ARE HORRIBLE! Look several of the following [glowing] reviews. The copy is directly pulled from the Amerisave website. Huh, I wonder why these folks have only written ONE review . . . of Amerisave. It's probably because they are ALL Amerisave employees. I have seen this on numerous review / epinion websites. Amerisave agents writing reviews of their own company. They need to do this because they SUCK! I got a quote from one of their brokers and locked the rate, as it was so good. Then, when I got the good-faith estimate, the closing costs were $2000 higher than the guaranteed "sure-fee" that they had quoted me at locking. Then, they had the nerve to try to charge me a "lock cancellation fee" even AFTER they had completely changed the terms of the loan. What a bunch of shysters! Unbelievable! After consulting with my attorney and threatening legal action as well as a complaint to the NC commissioner of banks, I finally got them to back off. Do business with these jokers at your own peril. Oh, better yet: find a local broker that you can meet face to face. Several local brokers beat the pants off of Amerisave, and I was able to have a face-to-face relationship with them. So much better! I won't mention the name of the broker here, because I'm sure that the poor fool is just a cog in the pyramid-scheme machine that is Amerisave. Hope he finds another job where he can earn an honest living.
