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Amber Flooring
Category: Home Services Flooring Flooring [Edit]
5652 San Pablo Avenue(between Aileen St & 57th St)
Emeryville, CA 94608
Neighborhood: North Oakland
(510) 652-6161
- Hours:
Mon-Fri 10 am - 5 pm
- Accepts Credit Cards:
- Yes
april j. said: "Scott is super helpful and professional. I went back and forth between wood and carpet and he was very patient. On the day of installation, he carefully moved all the furniture around and out of the way, including the entire closet…" read more »
14 reviews for Amber Flooring
14 reviews in English
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Review from Deborah L.
Piedmont, Oakland, CA
4/30/2012
I am an interior designer in the East Bay and I just had a wonderful experience working with Amber Flooring. I introduced myself to Leti Huerta in the beautiful Amber showroom, explained that I was selected to design a Showcase House room in the Children's Support League's first ever Showcase House (part of their annual Heart of the Home annual spring home tour), and that I'd love to have a temporary wood floor installed by them. I had never worked with Amber before. Leti was enthusiastic, informed, and helpful from the get-go. Within 24 hours, she had emailed the owner (who was out of the country) and had an answer back - they were happy to install a temporary showcase floor in my room - at no expense to me. I am so glad that I had the inspiration to cover the existing white wall to wall carpeting and chose to stop at Amber. Not only was Leti fantastic to work with (very thorough, polite and professional), but their installers who came to measure, install, and then remove the temporary floor, were hard-working, careful, and pleasant young men. I had an unusual request, but they were completely supportive and accomodating. I chose a custom gray stained random-planked rustic French Oak floor - it looked very chic and was flawlessly installed over the existing carpet. They even placed extension cords underneath and carefully pulled them through the quarter-round trim around the edges for me, allowing more flexibility with my lamp placement. And they were very careful to make a smooth transition between the wood floor and existing adjacent carpet, so that I didn't need to worry about the safety of the tour-goers.
I cannot be more pleased with my experience with Amber Flooring. I hope to work with them again soon on a client's project because I am confident that they were do a fabulous job and be a pleasure to work with. Five stars!! -
Review from Wes G.
Berkeley, CA
4/23/2012
Excellent work by Amber and Rody,
We have an home in Rockridge that was built in 1926.
We had flooding in our basement which totally destroyed our old flooring. Rody came in and really worked with us on finding the exact flooring that suited our space. Sending over multiple samples and working with our budget.
Their showroom is quite extensive and stellar, and everyone there is super helpful.
Rody even took us to Amber's shop to give us a tour and to show us their process.
Initially I had wanted to go with a darker wood, but Rody suggested we try a light oak wood. In the end, we're beyond happy that we went with his suggestion.
I can't wait to work with Amber and Rody again.
Thanks Amber! We'll be back. -
Review from Lisa B.
Oakland, CA
4/27/2012
Amber flooring did an amazing job with my new kitchen floors. The experience was top notch from start to end, they were incredibly helpful in choosing the style and type of floor all the way to a quick and professional installation. And judging from their showroom, they have the best range of flooring choices in the Bay Area. I recommend them highly, I am very satisfied with the result (people are always commenting on my amazing floors!)
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Review from sue m.
Berkeley, CA
2/29/2012
We had Amber put in our floors a number of years ago. It was a complete hack job. We had never seen such amateurism; installing cracked boards, filling in the junction between the wall and boards with scraps of odd wood and sticks (I am serious), and spots where the varathane was missing. We had to hire another company (Tulip) to correct all of the mistakes.
Run, do not walk away from this company. They are your worst flooring nightmare! -
Review from Kathy P.
Castro Valley, CA
1/20/2012
Had our hardwood floors throughout our house refinished last fall. Would not recommend this company to our neighbors or friends. Chose Amber Flooring thinking that by paying more we would get the top professional results. The experience was frustrating from the start as the salesman would not return my calls confirming we were on the schedule for the following week or giving me guidance on what I needed to do and what to expect by way of preparation. Leaving it to me to guess, hit and miss in my inexperience.
Because Amber Flooring said they would need to come in four days straight to do the work, my husband and I took a week's vacation
Once we had a look at their work we were disappointed that the floors in the bedrooms were full of bubbles in the varnish; up to 30 percent of one floor having bubbles. Also, there were "shiners," nail heads showing in many places in all the rooms.
After checking with our neighbor who retained the key, she informed us that Amber Flooring ended the job a day early. So that explains why it looked unfinished when we finally saw it.
They did come back out and for the most part satisfactorily completed the job. We did end up having to pay for additional hotel time so that the floors could dry.
I do like the floors now, but the effort to have the work done was just too much trouble and effort. They would be wise to prepare a checklist for the homeowners as, believe me, you are in for a lesson. -
Review from Terri S.
Berkeley, CA
12/7/2011
In two words, BAD SERVICE! Although this review is not based on Amber actually botching the flooring job, they never sent me the estimate for the flooring job. I took time off from work to have Rody come out and measure my house for the flooring job I wanted. I had to call him 3X, leave a couple messages with him and another of the Amber Flooring people and received no estimate.
I guess even in this economy they don't need business. -
Review from Laurie P.
Berkeley, CA
2/19/2009
Amber refinished existing Brazilian cherry floors in my house after a kitchen remodel in late 2004. I called them because they offer "dustless sanding," and it really IS. They were excellent. I was worried about the sander scuffing the new cabs, but they took extreme care. Very reasonably priced.
The experience was all the better because a couple of months before, I had had carpet replaced on a different floor with Brazilian cherry, and ended up with scuffed walls, banged-up plaster, and badly fitting joints. What a big difference with guys who knew what they were doing and actually cared.
Ask for Or. -
Review from Melissa M.
Berkeley, CA
8/23/2009
I would never use Amber flooring again.
They were more interested in getting their job done quickly and cheaply rather than getting it done right. Specifically:
1. The left black sneaker tracks imbedded in the urethane. When I pointed these out to them, they spot sanded a minority of them and patched the urethane. Since we were using reclaimed wood, the spot sand removed the patina at those spots and left light spots on the floor. The urethane "patch" did not match up.
2. The used a type of wood fill that I requested not be used (ugly band-aid color putty).
3. They filled a couple of larger holes with end grain redwood dowel. It looks like a broom handle plug.
4. They failed to sand away some burn marks on part of the floor that was being refinished. (This was a fire rebuild job.)
5. The boards in some rooms are quite uneven.
6. They got urethane all around the bottom of my brand new bathtub.
7. I'm still finding places that they "missed" when I dig into the corners of my house.
Some of the errors were fixed, but slowly and without apology after serious complaint.
The independent floor guy that we hired when we first bought the house (wish I could remember his name) was much MUCH better. -
Review from Josh T.
Oakland, CA
6/18/2010
Amber Flooring did a great job for my client's new office renovation. They are not happy until the customer is happy, and they were very flexible and accommodating to work with. They installed a beautiful wood floor system.
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Review from K M.
Manhattan, NY
7/16/2011
We researched many, many floor companies and chose Amber to refinish all the floors in our house. They did a fantastic job. Hard to believe the "before" and "after". Great experience. I highly recommend them.
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Review from D S.
Danville, CA
8/26/2010
The first time we used amber flooring was to intall hardwood flooring in our dining room. It came out beautiful! The sales staff and installers were professional and promt. It was also significantly less than the quote I got for the same exact same flooring from another local flooring company.
Because I was so happy with the hardwood floor I also used them to replace the carpet in the rest of the house. I again had a great experience and am very happy with Amber Flooring and my new carpet. I would and do recommended them for any type of flooring.
DAL- Danville -
Review from Dana K.
Oakland, CA
6/28/2011
We just finished a job with Amber Flooring and could not be happier. Or came to our house to give us a quote and was on time and professional. I am amazed at the finished product. The scratches from our large dog are gone! The floors look brand new. There was little to no dust and they took great care in covering cabinets etc. I would highly recommend this company.
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Review from jasper f.
San Francisco, CA
3/20/2010
Amber Flooring is run by dishonest people. They lied to our family many times about what supply they did or didn't have in stock, made us give a deposit, then told us lies about the availability. Letty who works there can't tell the truth if she tried. Don't give her your contact information, she will harass you endlessly. Finally we had enough delays and lies, so we went somewhere else, and got a better deal and no lies. A quick internet search in SF will get you better prices, and you won't have to deal with the headaches this place is known for. I wish we had been warned before dealing with them, so dear reader, here is your warning : stay clear of Amber Flooring! yuck.
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Review from Jodi G.
San Francisco, CA
9/6/2008
Amber flooring is great. Responded to my call the same day. Was able to work within a fairly tight timeframe. Finished job on time. Floors look wonderful. No dust due to a system they use (it's worth the minimal additional charge). Their rates were the same as their estimate, which put a smile on my face. Would definitely recommend them.
