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4 reviews for Ambassador Hotel Amarillo
The Ambassador is a good clean hotel, an independent of the Embassy Suites variety. Except no suites, at least our room wasn't.
Unfortunately, my family had to arrive in Amarillo on 2 days notice for my Grandmother's funeral. The Ambassador offered a central location for the various errands my family had to run setting up the service. Plus they offered us a very reasonable bereavement rate, which I have never heard of a hotel doing. My family very much appreciated it.
There is a TGI Friday's in the the lobby, which is nice for a beer/booze break from the family.
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Disappointing. Where to start?
I booked through Orbitz - it had decent ratings and looked like the nicest hotel in Amarillo. Now that I've actually stayed here, that's a really depressing thought.
The beds are horrible. I felt like I was sleeping on a trampoline. Every time I stirred or rolled over, I bounced a little bit. The pillow looked huge and fluffy, but as soon as I laid my head down, they deflated into nothing. YOU FAKE PILLOWS!
The room was clean enough. I don't know why Javier O. got gray towels. Mine weren't white either, they were.. peach colored? I'm pretty sure they weren't originally white, because if they were dirty, they wouldn't be peach colored would they? Unless somebody used them to wipe down some peaches. Which.... now that I think about it, sounds silly.
I tried their in-house restaurant - Heritage Park. This supposedly got voted "Best Breakfast in Amarillo" recently. Really? REALLLY? Come on, Amarillo. IHOP is better than this crap. They were nice enough to let me sit here and plug my laptop into a nearby outlet. That's right, I'm sitting here right now after eating the breakfast buffet. Boo. Disappointed and my stomach hurts. But at least they've refilled my coffee 4 times now. My hands are kinda shaking from the caffeine.
So yeah, overall, my experience has been blah. Bad bed, bad breakfast that costs $9 a person. I'm gonna go swimming in the indoor pool now. Well, maybe I'll wait 30 minutes - I don't wanna cramp up.
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Rooms were clean, hotel was nice and very classy. Large atrium pool for swimming was great for kids. Room was large and when we went out for dinner I called the front desk and had asked them to make out the couch into the sleeper.
It was done perfectly when we returned with mints on the pillows. Even refreshed the towels we had used.
Whenever we come through Amarillo, this is where we'll stay.
I can't attest to any food quality because we didn't eat there, and they lost a star because the ice machine on my floor was out of order so I had to go down a floor for ice.
When I arrived in the room, the first thing I noticed was the towels. They were not white. They were actually Grey. I called the front desk for a replacement and what they brought up was even worst. The bed, were made, however, I often found hair unfamiliar to me. Amarillo needs a Starwood preferred property something fierce.
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