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All-Pro Tae Kwon Do
Category: Active Life Fitness & Instruction Martial Arts Martial Arts [Edit]
15545 Los Gatos BlvdSte D
Los Gatos, CA 95032
(408) 358-6042
- Hours:
Mon-Thu 7 am - 8:30 pm
Fri 7 am - 6:30 pm
Sat 8:30 am - 11:30 am
- Good for Kids:
- Yes
About This Business:
We train in Shaolin kung fu, with the most extensive martial arts system. Learn over 1500 years of proven kung fu techniques. Systems covering Tiger,… read more »
5 reviews for All-Pro Tae Kwon Do
5 reviews in English
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Review from Steve T.
Los Gatos, CA
7/17/2011
All Pro Tae Kwon Do is a great place for kids to learn martial arts, discipline and respect. Master Fanelli is the best instructor around. He is great with kids of all ages and has the utmost integrity. His studio is clean and he is constantly updating to make it better for the kids and the parents. Highly recommended.
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Review from Annette F.
Los Gatos, CA
Updated - 2/21/2012
I really tried to "let this go"; however, the number of emails that I received from others recounting experiences that they have had with Master Fanelli and All Pro Tae Kwon Do has prompted me to respond to his comments posted earlier this month.
Here are the real facts - and for anyone who would like to see evidence of these facts I will happily provide it by email. GIven that Yelp is a public forum where people get information from which they make decisions, we should clarify facts as they can be proven - not from memory or our interpretation of the facts.
1. I came into your studio on Friday, September 23 and you charged my credit card on Monday, September 26. Not only is that NOT a week, it is merely a weekend where you have one class available for people in Chris' category. He did try to attend but you failed to explain to him that the class is a sparring class where he would need additional gear - so he had to go home without trying a single class before I paid the entire year.
2. Bad experience in Texas? Huh? You again have the story wrong. ANYONE on this forum can see that I posted a 5 star review of Master Graf's ATA in Austin, TX on 7/14/2011. How could that have been interpreted as a bad experience Master Fanelli? Again, for the sake of the readers, stick to the facts.
3. You only saw me and my husband 3 times during 3 months. So what? We're not interested in learning TaeKwonDo and we work for a living! Our nanny has been/lived with us for almost 7 years - we trust her judgement implicitly. Plus, if you wanted to see us, you might have needed to step out of your office to do so. I don't debate the fact that you are always on-site. I believe that to be true. However, what I said was that you did not teach any of the classes that the adults in our family saw (including our nanny) because you were in your office sitting at your desk, not in the studio where the class was taking place.
4. You are offended because I didn't come to have this discussion in person. Why should I? I came to talk face to face in September. You discussed your philosophy for teaching and we discussed our mutual expectations. Those weren't met. As the CUSTOMER, Master Fanelli, I wrote to you directly to express my disappointment that it wasn't meeting our expectations. As you know, I worked in a different state! Why should I, the CUSTOMER, be inconvenienced when it is not working?
5. You strive to make your customers 100% happy. Really? Well, aside from my personal experience where you've failed miserably, I got several emails from people who saw my first posting with all of their experiences. I want to stick to the facts as I know them so I won't provide any "heresay" but suffice it to say that not everyone is a "Satisfied Customer"!
Finally, I am copying the emails that you've sent to my private account here so that prospective customers can get a taste of how you address your "fully paid up" customers: (I have deleted the email addresses for both sides.)
From: Master Andrew Fanelli
To: Annette F
Sent: Monday, February 6, 2012 8:02 AM
Subject: Re: Hi
I will state the FACTS, I'm disappointed, on your end is FICTION. It is too bad people (like you) have to hide behind the computer and do something like this, very sad. You could not have the decently to come in person, just again hid behind a phone to express yourself, and you state that you own a $1B company, big ego.
On Feb 6, 2012, at 7:58 AM, Annette F wrote:
It is a public forum. I am communicating my experience to others and you are welcome to tell your side of the story as long as you stick to communication of the facts. That is precisely the value of Yelp.
From: Master Andrew Fanelli
To: Annette F
Sent: Monday, February 6, 2012 7:36 AM
Subject: Hi
Within an hour, check my comment on yelp. Your high expectations are so unrealistic.
Best wishes.
OK, Master Fanelli, one last question....IF MY EXPECTATIONS WERE TOO HIGH, WHY DID YOU TAKE MY MONEY???? Why not explain to me that I am NOT going to be happy before accepting me as a customer? I told you my expectations on 9/23/11.1 Previous Review: Show all »
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1/30/2012
So, sadly, I did fall for the pitch of "try it, if it doesn't work out, I'll refund..." but I didn't… Read more »
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Review from Zach C.
San Jose, CA
9/9/2010
My son has been training at All Pro TKD for just under 1 year and I cannot stress how great it has been. You should have seen what it was like to get my son to sit down and do his homework before he started training.
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Review from Rami W.
Los Gatos, CA
2/10/2009
Great Studio. Highly recommend A++++++++
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Review from Charlene T.
Santa Clara, CA
9/30/2007
If you love used car salesmen, you might love these guys. We went in to look around, and they pounced. I felt like the time I accidentally set foot in a used car lot. Afterward, we got a call every single day for five days, asking us when we were going to come in and give them the $500 they want. No "try it for a month and see if you like it" here. Nope, it's "drop $500, and if you don't like it, we'll keep the money. You can keep the spiffy white suit, which by the way costs $60." Well, they don't say that quite so blatantly. But they do make sure you sign something that says "no refunds." I decided never to join the class after the second phone call. Save yourself the spam, give them a false number.
Specialties
All-Pro Tae Kwon Do studio offers a full spectrum of Martial Arts training including, Traditional Tae Kwon Do, Muay Thai (Thai Boxing), Boxing, and Self-Defense classes. Together, these training principles comprise the comprehensive All-Pro Tae Kwon Do curriculum and unite to provide students with a complete Martial Arts education. Training at All-Pro Tae Kwon Do, students will find themselves in great shape, not just physically, but also mentally and spiritually, as they learn the importance of incorporating the All-Pro mindset into all aspects of life. All-Pro Tae Kwon Do is open six days a week and offers afternoon and evening classes. Private lessons are also available in the morning, afternoon & evening by appointment. The studio is a safe and positive learning environment that boasts extremely knowledgeable, encouraging and enthusiastic instructors. We offer classes for men, women, & children.
History
Established in 1997
All-Pro Tae Kwon Do studio also offers a comprehensive karate program for adults, teens, pre-teens and children ages 3 and up. Here children learn the importance of Discipline, Courage, Respect & Family Values. All-Pro Tae Kwon Do programs teach Self-Confidence by enabling children to achieve their goals whether they be large or small. While there is no question that your child will have fun in All-Pro Tae Kwon Do children's classes, introducing them to karate at a young age will expose them to important lessons during the most impressionable stages of their life. These lessons will enable them to overcome many of life's obstacles in the future. Learning to focus and tap into their positive energy through All-Pro Tae Kwon Do's instruction and meditation will give them the tools to succeed in life.
Meet the Business Owner: Master Andrew Fanelli F.
4th Degree Black Belt in Tae Kwon Do
Certified in Muay Thai (Thai Boxing)
Gold Glove Boxer
35 Years Training in Boxing
30 Years Training in Tae Kwon Do
25 Years Teaching in Tae Kwon Do
2 Time Martial Arts Hall of Fame Inductee.
1996 to 2012 Los Gatos-Saratoga Community Education & Recreation (Martial Arts Instructor)
1998 to 2002 Los Gatos Union School District Board of Trustees
2005 USA Martial Arts Black Belt Hall of Fame
2005 USA Martial Arts Instructor of the Year
2008 Los Gatos (California) Businessman of the Year
2009 Tae Kwon Do Times Magazine (September Issue)
2011 United States Italian Martial Arts Alliance
2011 Humanitarian Award from Kukkiwon (Korea).
2012 WHFSC (World Head of Family Sokeship Council) Hall of Fame.
