Alansi's Rooter and Plumbing

5.0 star rating
116 reviews Rating Details

Category: Plumbing  [Edit]

1500 Yosemite Ave
(between Jennings St & Keith St)
San Fransisco, CA 94124
Serving San Fransisco and surrounding area
Neighborhood: Bayview/Hunters Point
(415) 497-8700
Hours:

Mon-Fri 8 am - 5 pm

Sat-Sun 9 am - 4 pm

Accepts Credit Cards:
Yes
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116 reviews in English

  • Review from Cindy K.

    • 11 friends
    • 30 reviews

    San Francisco, CA

    5.0 star rating
    2/29/2012

    Alansi's plumbing is fantastic! I don't know why it's taken me so long to write a review about them. They have been called out to my home 3 or 4 times and have fixed the problem, charged a fair price and have gone above and beyond.

    The last time I needed their service Yehia came out to fix a leaky garbage disposal. He noticed that the contractor who worked on our kitchen had the pipes going upward out of the house rather than downward. He said that it would eventually cause us problems and urged me to get the contractor in to fix it. He said "Any reputable General Contractor would fix it even if it's not under warranty." Then he told me a solution that could fix the problem. So, I called my contractor and he agreed to fix it using Yehia's suggestion. I am just so impressed that Yehia gave me the advice and guidance where he could have just left after fixing the initial problem.

    We have called a few other plumbers before that have given us bad service and equipment and then charged us a lot for it! What a relief it is that we have found a reputable and reliable plumbing company that we will call for as long as we live in the area.

    Thanks Alansi's!!

  • Review from Jaiden M.

    • 0 friends
    • 3 reviews

    Oakland, CA

    4.0 star rating
    3/26/2012

    These guys are great. I called this morning to see if I could get them to come to my tennat's condo in Oakland to fix a toliet. The phone attendant gave me a 3 hour window in the afternoon 2-5 as to when they might show up. I thought, great, Comcast here we go. At 1:30P, I got a call from Mo letting mw know he was on the way....I was leary. It seemed to good to be true.

    At 2PM, Moe showed up and we went up and showed him the problem. he quickly assesed the problem and went back down to his truck and got a long snake thing. He twisted it around in the can and pulled out the problem. He was quick , professional and very friendly! And he only changed me 85.00 to unplug the can. Other plummers I had called were asking 125.00 an hour...I will be calling Alansi's for all my plumbing issues!

  • Review from Diane B.

    San Francisco, CA

    5.0 star rating
    1/10/2012

    And each star is worth $1,000+!

    When my downstairs neighbor's ceiling started leaking, a flood of plumbers told us my shower pan would need to be replaced. An understandable assessment, given my pan was nonstandard and the pipe totally kluged (as in, shoved into the pan on an angle, without a proper drain). Of course: inspectors work for the government! Anyhoo, while I tried to muster up excitement of "a whole new shower" the price tag was fairly deflating (or inflationary, depending on your approach to money).

    Mercifully my boyfriend inserted some common sense into the situation and exhorted me to consult another plumber because surely the leak - which hadn't emerged in the six years of me being there - could be sealed, right?

    Alansi to the rescue! Maury came first and confidently assured us a seal would work. He also responded to my follow-up call about permits not needed for this kind of nonstructural work (duh, but alas fears had stoked my irrationality). When Mohammed and his friend came by for the actual job, they had to do some phone consulting with Maury (who was at that point on vacation) and managed to figure things out. It took them a while (including a few trips to the store) but no matter: they charged me for less time than they actually took, and it's been dry ever since. My neighbor's ceiling gets repaired tomorrow, at which point I will allow myself to truly exhale fully.

    The "net"? After all those wacky "redo your whole shower" estimates ranging from $3K to $6K, I wound up spending a total of $225 with Alansi. These guys are resourceful, ethical (they even mailed me a copy of my credit card receipt the following week as I'd forgotten to get it from them!), and totally responsive (even today I called back with another super dumb question and they got back to me with answers - sadly a rare thing in the world of construction). I know I tend to rave about plumbers, but the only thing that tops these guys is how cool my downstairs neighbor is :)

  • Review from B G.

    • 38 friends
    • 17 reviews

    San Francisco, CA

    5.0 star rating
    5/14/2012

    Called em up they said from 12 to 2.  ten min latter they called and said they would be there in 10 min, Bam they showed up solved the prob main line clogged.  they cleaned up and were outa here.  Great service fast and professional. 5 stars.

  • Review from Anon S.

    • 0 friends
    • 6 reviews

    San Francisco, CA

    5.0 star rating
    5/21/2012

    I called and they came within 2 hours, before they even indicated they would.  Super happy with the quick response.  Very pleasant service.  I would recommend to friends.

  • Review from sara s.

    • 0 friends
    • 3 reviews

    San Francisco, CA

    5.0 star rating
    5/11/2012

    Excellent service- Why?
    1.  They called to confirm the appt.
    2. They were on time
    3.  The did a thorough diagnosis
    4. Once diagnosed, they quickly and neatly (no mess) fixed the problem
    5. They fixed the problem and explained what they fixed

    Steve and Mohamad were the service people.  They were both super friendly, polite and professional.  I will return to them with all future plumbing problems (for my sake I hope I don't have many but I will know what company to call.

  • Review from Nick J.

    • 0 friends
    • 7 reviews

    San Francisco, CA

    5.0 star rating
    5/2/2012

    Fantastic.

    Have worked with them twice, and both times they did a terrific job and I saved a lot of money!

    The first was when they replaced the mixer in my shower. The price was far lower than either me or my landlord expected. I tried to tip them afterward but they declined, saying that no, it's not about the money, they just want to do a great job. How often do you hear that! The shower works great now, by the way.

    The second time was when I called them about my garbage disposal. They talked me through step by step on the phone how to fix the problem, until it was working again. Didn't charge me a thing! I was amazed because they easily could have come out to my apartment, fixed the problem and charged me an hour's labor.

    Highly recommended!

  • Review from MASATO K.

    • 13 friends
    • 1 review

    San Francisco, CA

    5.0 star rating
    4/9/2012

    Alansi's guys are great!!! We had water leakage in our garage the other day after those heavy rain. I called Alansi's in the morning, and a service guy was here in an hour, and fix the problem within 30 min... A few days after that, we needed our backflow preventer tested.  Technician, Yehia, showed up right on time, tested all backflow preventers and out the door in an hour or so.  These guys are always professional, and very reasonable price.  I highly recommend these guys for any pluming work.
    Today, I will call these guys for our water heater repair.

  • Review from Matt E.

    • 16 friends
    • 2 reviews

    San Francisco, CA

    4.0 star rating
    3/29/2012

    While the inability to schedule appointments in advance (i.e., not day of) is not convenient for those of us with jobs, the plumber called before arrival, arrived when he said he would (and at the beginning of the 2-hour window given), and performed the necessary repair quickly, all the while answering my questions. He had the exact replacement part, coincidentally, we needed to fix my disposal, so that saved me the cost of replacing the entire unit (supposedly, the replacement part can't be purchased on its own); he didn't even charge me for the part. He also didn't charge me the full 1-hour minimum (It took 26 minutes.).

    A few reasons why I didn't rate them higher:
    1. Lack of advance appointments is a real issue. What if I took a day off and they couldn't stop by that day?
    2. The plumber put his supplies and waste bucket on my kitchen counter (big germaphobic pet peeve, as I don't know where it's been and that surface sees food) and didn't wash his hands after handling my toilet (yeah, I clean it, but I don't consider it "clean") to write up the invoice.
    3. I rarely rate anything perfectly.

    If I have future need of a plumber, I'll call Alansi's first.

  • Review from Lawrence H.

    • 0 friends
    • 2 reviews

    San Francisco, CA

    5.0 star rating
    12/19/2011

    I second what other people say.  Nice folks.  Fast, professional, courteous, honest.  Can't ask for more.
    The situation:  my hot water heater was broken.  I know nothing about hot water heaters.  Called when they opened Mon morning.  Scheduler promised them 9 - 11 am, got a call from Yehia at 9:15, said he'd be there at 9:30, which he was.  Saw the heater, knew what needed to be done, gave me a quote, I accepted, bam, boom, he got the heater, the appropriate other help needed, I didn't have to budge from the work I was doing the whole time, few hours later, the work was done, cleaner than I had left it, and I will be taking a hot shower soon, having just cleaned the dishes.  In hot water!  Which means something good this time.
    Thank you Alansi Plumbing!

  • Review from Ivan N.

    • 3 friends
    • 31 reviews

    Mill Valley, CA

    5.0 star rating
    2/28/2012

    Had what looked like a simple toilet repair at my business.  They quickly repaired it at a fair rate.  Thank you!

  • Review from Rachael T.

    • 0 friends
    • 6 reviews

    San Francisco, CA

    1.0 star rating
    3/11/2012

    First, let me clarify my one star by saying they didn't do any work for me. The reason for the low rating and warning is that you cannot book an appointment in advance.

    This is their new business model as of two weeks ago.  I had a leaky sink and when I called they were able to come over that day but I  was at work and asked if they could come the next day. They said, no I would need to call back the next day. How silly so I found another plumber.  

    So if you have an emergency plumbing problem or very flexible schedule, Alansi would probably be a good bet given their high ratings when they actually do the work.

  • Review from Jonny D.

    • 5 friends
    • 2 reviews

    San Francisco, CA

    5.0 star rating
    11/23/2011

    Professional, punctual, thorough and fair.  These guys are GREAT, highly recommended!

    Here's the story: I went down to the garage and HOLY CRAP there was toilet paper floating in water on the floor.  I called in Mario from Precision Rooter, who snaked the line, but it was too late -- something was seriously wrong underground.  Mario suggested I call Yehia at Alansi's to come by with his camera and see exactly what was happening where.

    Their appointment manager Monica got me an appointment for the next day, even though they were pretty booked.  You know that whole 2-hour-window thing, where you sit around for 3 hours and the guy still doesn't show?  Not so with Alansi's.  In fact, they put a note for Yehia to call when he was on his way, which he did, so I didn't have to leave work until it was time to.

    Yehia got there, on time and super nice, and ran the camera through the pipes, recording it all on a DVD.  He explained what we were looking for and found the problem -- a collapsed pipe and tree roots in the line.  He recommended a couple options and gave me an estimate, and suggested I also call another company, just to get a second opinion.  And he cleaned everything up before he left.

    On top of it all, he didn't charge us at all because for some reason the DVD errored out and wouldn't burn.  We're waiting for a second opinion but I'm pretty sure we'll be going with Alansi's.

  • Review from Emster Z.

    • 3 friends
    • 8 reviews

    San Mateo, CA

    2.0 star rating
    2/8/2012

    I just want to say that Alansi probably does great work 99% of the time and they do have a great receptionist who's willing to work with you. I really don't know if my situation was unique and a "one off". However, from my personal experience with them, I will say this... Don't expect anything from them if you want a company who values their customers and wants to go above and beyond. They will most likely not try to work with you when you're in a real bind, especially if you don't have an appointment set up before hand. And a 60 day guarantee really mean 60 days.

    Feel free to message me if you want the details.

  • Review from Kate A.

    • 15 friends
    • 6 reviews

    San Francisco, CA

    5.0 star rating
    10/7/2011

    It was tough to find time for Yehia to come to our office, but he gave me his word and showed up--even calling to let me know he was 30 minutes out.  The problem was tricky: he wasn't familiar with our unit. Because he loves challenges, he tackled it in two days for a cost that we both deemed fair for time, labor, and learning curve.

    He's polite, professional, and loves a challenge.

    Thank you, Yehia & co!

  • Review from Jei B.

    • 2 friends
    • 22 reviews

    South San Francisco, CA

    5.0 star rating
    9/26/2011

    Alansi's is definitely an AAA++ business. I had a basement flooding and called Alansi's to get them to come and fix the problem. They booked me the same day and they were early for their appointment (a definite plus specially if you have to take time off).
    Moe came and assessed the problem. He walked me through what he was going to do and gave me a very reasonable quote. He did the job and was even considerate of my cats well being.
    These folks are honest, hard working and very professional. I own an old house so they will definitely be in my list of businesses to call should I need them again.
    Absolutely recommend this business.

  • Review from Keith J.

    • 0 friends
    • 3 reviews

    San Francisco, CA

    5.0 star rating
    7/23/2011

    Very highly recommended!  Great service all the way around.  Two appointments on time for both.  Very easy to deal with and he went out of the way to be helpful, careful and communicative.  Yehia did the work and he was very nice to give me advice for free on how I could  fix my noisy toilet myself, even though I was only paying him to work in the kitchen.

    Next time I need plumbing service I will definitely be calling Alansi's.  Oh and they give a discount if you mention you found them on Yelp.

  • Review from David G.

    • 6 friends
    • 5 reviews

    San Mateo, CA

    5.0 star rating
    7/13/2011

    Wow... These guys are great!

    Fast response time to my non-emergency call. They showed up, listened to the plumbing symptoms I observed, did some checking, verified the problem, quoted me a price and got to work all in less than 10 minutes.

    I called their office and paid over the phone before they were complete. Very reasonable pricing and fair evaluation of the problem. Plus, these guy went above and beyond... My toilet didn't like to fill up and my tub drain was very slow. These were not the issues I had them fixing, but they took care of them for me anyway without billing me.

    I will refer these guys to everyone I know because they arefast, honest, hard working, not greedy and are extremely professional!

    They get my highest rating and recommendation.

  • Review from S S.

    • 5 friends
    • 9 reviews

    San Francisco, CA

    5.0 star rating
    1/3/2012

    Tub drains!  YA!

  • Review from Roger S.

    • 0 friends
    • 42 reviews

    San Francisco, CA

    5.0 star rating
    4/18/2011

    My brother and I own our late parents' home where we grew up in. It is an older home.

    We rent this home out and, as the years go by, problems happen and we take care of them with our general handyman I found here on Yelp!

    Well the worst problem occurred the very beginning of April 2011. Our renters, very friendly and reliable folks, told us of low-to-no water pressure problems and no hot water. Previously we had hot water problems & replaced the water heater.

    This time, we knew, it was worse. We had other plumbers come out to assess the extent, as well as I was working with an Inspector but from another county. Just personal expertise opinion. They explained how to check the water pressure on our own, about pressure release valves, and more. A couple of assessments were worst-case scenarios: ripping apart the asphalt and concrete to replace old galvanized pipes with copper pipes and massive replacement of pipelines within the house, including tearing off walls. This was a bad time for such an expense. As a result of current economic times, my brother has been out of work for 9 months and other bills and children's college tuition were piling up. We were forewarned of costs in the thou$and$. Even 5 figure$ in dollar$.

    I did my research and interviewed about 4 contractors. One of these contractors did not do asphalt/pavement work and referred me to Yehia of Alansi's Plumbing.

    When my nephew and a maintenance friend of mine interviewed Yehia, we looked at one another and nodded. And later agreed he really knew his business. He was so knowledgeable when he assessed and explained the problems. He said the galvanized street lines eventually need to be changed, but not right away. His solution would help give us that extra time. And the cost for breaking the asphalt and pavement, and replacing those pipelines was quoted VERY REASONABLE. Being my brother was still trying to recoup from being unemployed, we decided to go with Yehia for the internal repairs. And probably deal with the outside part next year going with Yehia,

    The inside work did require re-routing and replacement of branch pipe lines, pipes from the lower level to the upstairs level, redoing some of the bathroom plumbing and fixtures. Including behind-the-shower pipes and the fixtures, vanity removal with sheet rock removed to replace line pipes, even the toilet with it's lines moved from the wall to the floor. Even the kitchen had issues. We thought that was going to be a major financial headache & inconvenience to our wonderful tenants.

    When Yehia gave us his bid proposal amount, I was floored. In a happy way. His quote was VERY REASONABLE. His worst case cost was only $300 more.

    Yehia said it would take one to 1-1/2 days. I thought it would take a week!! I jumped on signing the acceptance agreement, no hesitation at all. He and his crew came 9am and actually stayed until nearly 9pm just to finish the job. And the renters were happy about that too.  Yehia's repair time, for the most part, were during working hours when nobody was home. So the folks would not have to be all that further inconvenienced with water and bathroom access problems.

    Everything works fine now. Normal water pressure throughout the house. And hot water is back. Everyone was happy with the results. The renters and both my brother and myself. And Yehia cut exposed wall carefully and inserted back w/touch up. Really blends in and no post-work painting even necessary. And no tile work required in the tub area, as a new fixture with larger base plate was used. He even replaced the shower head at no extra cost.

    And Yehia charged us the low end cost of his estimate!! He also did small things not on his job work order. He even fixed this door issue the renter pointed out, something totally unrelated. And is currently researching the water heater with the manufacturer based on model and serial number. And Yehia warranties his work.

    Yehia (Alansi's Plumbing) has well-earned their high Yelp! ratings. I can attest to that, as expressed in this blog.

    Not only is Yehia so experienced and knowledgeable in his line of work, he is very professional and personable to work with. He is really a very HONEST and FRIENDLY guy. I told Yehia that my brother and I contemplated about selling the house we grew up in because of potential costs for ongoing repairs which continue to escalate. On a personal level, Yehia convinced us never to sell SF property. Just keep up with the repairs and find the right contractors. The costs are not as all that bad as we think.

    Yehia was right. And we found the right plumbing contractor in Alansi's Plumbing. I truly highly recommended this company for plumbing needs. And when it comes to related asphalt and pavement work, he's the go-to guy for that too. Yehia gave us a major sense of relief and peace. Our late parents would be proud and thankful to Yehia. He's our plumber from here on.

    A well-deserved high 5-star Yelp! rating to Alansi's Plumbing.

  • Review from Dominic B.

    • 0 friends
    • 1 review

    San Francisco, CA

    2.0 star rating
    Updated - 11/11/2011

    It seems that a simple review containing the truth is too much for some.  Fact is that two other plumbers were welcomed into my home and provided input, help and an estimate of the work.  No fee required.  One is completing the work as I type.  Both provided estimates which cover many costs including time and expenses for bidding work won and lost.  Why are you so special that you require payment just to bid on work?  As a customer (as in I had work for a plumber to complete) I don't accept your practice and limited the review to that.  

    Your comments also seem to miss the point.  You charge $55 because a local round trip could cost you $4 for gas instead of $2 a few years ago? Why would you get a taxi - you have a truck which would cost you about $0.60 per mile all in.  Totaling about $9 for a 15 mile round trip.  Why would the taxi ride be free?  The cab driver provided the service in your example!  If they had asked for a quoting fee to work out the trip cost before the journey then I would agree with you but they don't.

    Lastly and maybe most important - why did you post a comment so openly that is aggressive in tone when you could have emailed me first or simply stated that you believe this practice is needed?

    You seem a very angry person and not someone I would wish in my home.  Air is free, please take a moment and enjoy it.  Life may improve for you.

    Was this review …?

    1 Previous Review: Show all »

    • 2.0 star rating
      11/10/2011

      Just called and got through to someone quickly.  We asked for an estimate and arranged a visit for… Read more »

  • Review from Sharp T.

    • 0 friends
    • 8 reviews

    San Francisco, CA

    5.0 star rating
    12/29/2011

    Great service at a very reasonable price, even without a discount. Yehia was quick and upbeat even when it turned out that we were looking at the wrong p-trap (my fault). Once we were on the right p-trap, he had the problem taken care of and cleaned up in minutes.

  • Review from Pam S.

    San Francisco, CA

    5.0 star rating
    2/23/2011

    One of my toilets didn't sound right, I knew there was a problem.  After a notice from the Water District that my usage and bill had gone up and confirming a leak test, I sought out a plumber.

    Yelping away, I chose the one closest to home and with the highest rating -  Alansi!  I called them and the guy was so nice and friendly.  He answered all my questions with patience, about what the possible problem was, how much it would cost me, and all other stupid questions I had.  What could a girl such as me do after all.  And I was glad they were able to fit me in the same week.

    The guy who came was nice and tried to explain to me what was wrong.  Turned out it was a simple thing.  My flapper was leaking.  He replaced that and showed me how things were "working" now.  

    Also, since it was a simple part replacement, he only charged me half of the labor cost plus parts, $57 total.  He was also telling me that I can probably get a refund from my bill since there was a leak.

    Overall, I'm a satisfied customer.  Thanks Alansi!

  • Review from Jennifer C P.

    San Francisco, CA

    5.0 star rating
    11/23/2010

    One word: OUTSTANDING!

    I do not like when people come to my house to service or repair something and they are rude. We all know this story, yes? What is even worse is I often get condescended to because I am a woman with obvious physical attributes. It is clear I have had some really awful experiences with people coming to my home to do things or fix things.

    Really unnecessary.  

    So I went to a source I trust - Yelp. . . and my Yelp friends. This is how I found Alansi's Rooter and Plumbing.

    This afternoon Mauro came to my home and politely introduced himself. He did the work I needed to be done and provided me with a bill that made me smile instead of sweat. He was literally in and out in less than 15 minutes!

    I appreciate great customer service as my reviews reflect. The outstanding service I received today guarantees I will always call Alansi's Rooter and Plumbing for my plumbing needs and I will recommend them to all of my friends.

    Yelp friends, bookmark this one - you never know when you will need a plumber with the holidays coming. This one is a 100% recommendation for efficiency, price, and most importantly, high quality customer service that is so rare in this industry.

    Take a bow Mauro and Alansi's Rooter and Plumbing for an outstanding job and a very happy customer!

    I am thankful.

    ::entering business name and phone number into my iPhone contacts::

  • Review from Lorie D.

    • 3 friends
    • 9 reviews

    Daly City, CA

    5.0 star rating
    12/20/2010

    What a great plumbing service!!!!!!  Mauro came to my house after politely calling to see if he could arrive early (to which I said yes to).  He showed up, took his shoes off before entering even though I told him he didn't have to.  He showed me why my sink had been leaking in 5 million places, then went through the different options on how to make it stop leaking in 5 million places.  When I told him that the landlady would be footing the bill and that I could therefore afford to have the fixture replaced, he gave me the option to come along to pick out the new fixture (in a very non-creepy way, I promise you).

    Two car rides and a bit of work time later, I have a newly installed sink fixture that I picked out myself and that doesn't leak.  At no point did I feel uncomfortable or like I was being shafted, and after talking to Mauro at length about a range of topics I can tell he is a great, honest, hardworking guy (if I were straight I'd also include adjectives such as "sexy" and "Brazilian") who definitely deserves my and anyone's business .  The company is lucky to have him.  

    IN SUM:  great prices, great customer service, great service from a small, honest company that has wonderful Brazilian plumbers.

  • Review from Robert K.

    • 19 friends
    • 43 reviews

    San Francisco, CA

    5.0 star rating
    2/9/2011

    Summary slide:
    Totally awesome experience. Strongly recommend calling this cat if you need a plumber.

    On to the specifics:

    Here's one thing no one particularly wants to do: call a plumber.  It's a mysterious and expensive trade and who knows what lies beneath or is lurking around the various pipe joints....luckily Yelp exists and I consulted it and found Alansi.
    Super cool and professional from the get go, he explained he could come out immediately (after 5PM) for a higher rate or if it could wait he'd be by first thing in the morning.  I'm cheap so I opted for the latter.

    Alansi himself swung by on time, fixed everything that was the matter in under an hour as predicted, and was a super friendly and all around likable guy. That last is sort of priceless...I bet you'd be hard pressed not to like this guy immediatly.
    On top of that since I'm curious about such things, he explained the ins and outs of what he was doing (including why my 16.99 home depot snake didn't quite do it this time) and didn't mind chatting candidly the whole time.
    When he was done, he cleaned up the ring around the tub and put everything back with care.  Awesome guy, awesome job, I will be back (hopefully later rather than sooner, but eventually....)

  • Review from S C.

    • 2 friends
    • 19 reviews

    Brisbane, CA

    5.0 star rating
    2/12/2011

    YAY!

    Okay, so traditional plumber stereo-types are: back crack, dirty, rough demeanor and personality, late and with high rates.  (I'm sure a lot of this is unfair to the vast majority, however I've seen at least the first half in-person as a child, and I haven't tried many as an adult to know overall.)

    My experience here: nicely dressed, not a suit of course, but could have easily been here to fix the computer, very polite and friendly, clean looking and careful not to let the wet hand auger drip on the floor after wards, only $85 on a Saturday night and that's with a 2 day warranty.  My technician was Yehia who was nice enough to even briefly pet one of my very demanding cats as he wrote up my bill.

    All in all before I called I was feeling panicked, stupid (for how I clogged it) and embarrassed - for the stupid part of it.  After I called I felt re-assured and like it was totally normal (probably is for them).  Plus the rate range was so beyond reasonable for even difficult issues, and I was sure mine was.  I was wrong it was simple, for them at least I'd certainly had no luck with it.  Back to the rest of my life now ;)

  • Review from Em K.

    • 13 friends
    • 4 reviews

    San Francisco, CA

    5.0 star rating
    7/11/2011

    My first experience with Alansi was GREAT ... they really make the extra effort to make their customers happy.

    GREAT PEOPLE and GREAT WORK.

    Yehia spent quality time speaking with me over the phone when I was trying to explain my situation prior to scheduling for an estimate.  He gave me ALL the possibilities of what might be going on; which tells me he has experience in dealing with strange plumbing problems.  This was my first time dealing with any sort of plumbing.

    My unit is on the ground flr.
    Yehia came out at the scheduled time and snaked my kitchen sink, we heard the snake hitting the kitchen subfloors on the opposite side of the room, we test the sink water and noticed there was water leaks in the back yard, tried several other methods; last resort was to cut open the subfloor to see why the snake didn't do its job.  When we opened the floor, A WHOLE NEW PROBLEM, we found standing water.  His colleague, Mauro, put his hand into the nasty water and found the clog; then Yehia finished his job by unclogging the drain and made sure water flowed through there.  Then Mauro placed a call immediately and referred me to another company to deal with the other problem that we found.

    They're very polite and very clean, brings their own mats and towels to clean any mess they made ... so they left my place cleaner than I left it.

    THANKS GUYS!!!

  • Review from Wally F.

    • 0 friends
    • 4 reviews

    Daly City, CA

    5.0 star rating
    7/28/2010

    Great customer service comes with a price. Not with this company. Not only do they respond right away and follow-up on your appointment, but they are first-rate efficient and knowledgeable, not to mention the fact that our guy, Yehia, was the coolest plumber I've ever met.  

    Yehia presents himself with a cool and confident demeanor, and you get a sense that your plumbing issues will be taken care of. He was very courteous and patient with our questions. He explained everything with great clarity and detail on what's wrong with our situation, and as to what he intended to do to solve the problem.

    Yehia fixed our sink in no time, and as I was about to hand him the check for his services, I asked if I can include the tip with the payment. He said that he doesn't accept tips, and that for as long as the customer is very satisfied with his work, then he feels that he has done his job well and tipping was unecessesary. Coolness, indeed.

    Prices for services are reasonable and warranty is included (got  2 months warranty for free). We will definitely recommend this company to our friends and relatives that's for sure!

  • Review from Ravena F.

    Daly City, CA

    5.0 star rating
    3/14/2010

    Woah.  Just Woah.
    Yehia blows all previous bad conceptions of plumbers out of the water, while exceeding at all the positive associations in the biz.

    We woke up to shredded chicken coming from our garbage disposal into our bathtub.  Now I'm a fan of chicken soup, but come-on, even in these troubled times, that's just gross!  Quick call to ARP, resulted in an efficient, friendly and polite conversation with a lady who arranged a convenient time for all parties, to resolve the problem.

    Here's where my plumbing knowledge bank got turned upside down:

    1.  Yehia came promptly and worked efficiently, while remaining friendly and pleasant throughout.
    2. He noted where some pipes should have been designed differently, but at no time did he try to sell us other services.
    3. Completely reasonable prices quoted for normal and after business hours - I wouldn't hesitate to call and use emergency services from him if needed.
    4. If asked, Yehia will explain succinctly and clearly what he's doing, why, and how the chicken soup happened in the first place.
    5.  No plumber's butt!!!
    6.  Yehia even has the honor to have passed the double cat challenge.   He is the one and only guest here to have caused not one, but both cats to walk right up to him and start rubbing up against him the moment he walked in the door.  

    He's got good ju-ju, I tell you.  We are lucky to have him as a neighbor, but I'd call him no matter where I lived (and my cats would too!).

  • Review from Jennifer H.

    • 40 friends
    • 5 reviews

    San Francisco, CA

    5.0 star rating
    8/23/2011

    This guy is awesome! I called due to a non-working garbage disposal. He gave me the option of coming over to fix it, or doing it myself, and told me exactly what to do (up and running in 2 minutes -no joke!). Disposal is back in business :) thanks SO much! Highly recommend!!

  • Review from Tom L.

    • 0 friends
    • 31 reviews

    San Francisco, CA

    5.0 star rating
    1/7/2009

    Amazing! I'll be using Yehia as my plumber forever...
    I had a problem with my sink drain. I decided to use Yelp vs. the same old plumber. I chose Alansi.
    Yehia was not only on time, but did not try to 'sell' me things that were unneeded. The drain works beautifully.
    My plumbing story does not end here... I decided to update the faucets in my bathroom. Yehia helped me all the way... When difficulties were found, he remained calm and took the steps to work through then. Most importantly, there was no nickel and dime approach as with most plumbers. Yehia's major concern...to ensure I was satisfied.
    I asked about other plumbing needs. He could have easily sold them to me. Instead, Yehia calmly explained the risk/cost/benefit of each.
    Excellent service, personable service, exceptional service!
    I just might clog a drain to experience Yehia's super service again!

  • Review from Mare P.

    • 28 friends
    • 45 reviews

    South San Francisco, CA

    5.0 star rating
    2/11/2010

    A few years ago, I bought my ideal home.  Nice neighborhood, great location and decent size.  The only thing that bugged me is that it had an electric stove with only an electric outlet.  I seriously hate electric stoves and wanted a gas line installed in my kitchen.  This was pre-Yelp, so I called plumbers in the phone book and received several estimates that were ridiculous.  

    Fast forward to a month ago.  My oven breaks :)  and I decide to Yelp plumbers.  My husband called Alansi's and got things going.  Not only was it a fraction of what these other places quoted, but they handled everything from getting the permit, installation, and setting up the appointment with the city inspector.   Unlike other places, they didn't try to sell us things we didn't need.  Alansi's is highly recommended and very honest!!

  • Review from Barry K.

    • 0 friends
    • 3 reviews

    San Francisco, CA

    5.0 star rating
    2/25/2011

    There was a water leak from the kitchen sink drain into the lower level of the house, into the garage and just behind an elevated closet that contains the hot water heater and furnace.  The pipes are all enclosed in the ceilings, walls and floors...none are exposed for easy repair.

    I got several estimates for the job, ranging from about $500 to $6,000, and with different ways of tackling the problem, including cutting though the back of the house in order to create a bypass (outdoors)from the kitchen drain to the main drain.  Estimates ranged from 4 hours to 2 weeks.  The 2 week estimate also would have included disconnecting the hot water heater and the furnace...thus no hot water or heat for 2 weeks in the middle of our relatively-cold and very rainy winter.

    Yehia from Alansi's Plumbing, who gave the lowest estimate, and who made the most sense about how to tackle the problem, is the guy I hired.

    He removed the drywall ceiling in the closet (which took about 2 minutes) that holds the hot water heater and furnace.  And, voila, you could see the leak when the water was running, in the fitting between the vertical pipe from the kitchen sink and the horizontal pipe as it goes across to the laundry area. (The fitting was all rusty and worn).

    He had to remove the hot water heater, then reattach it afterwards, in order to reach in and cut through the pipes and attach a new fitting.  It took quite awhile for he and his crew to cut through the vertical pipe from the kitchen, which was set back in a hard to reach area.

    He did minimal damage, and all of it was in inconspicuous areas.

    He and his assistants got the whole thing done in just short of 4 hours, an hour of which was spent trying to cut through that hard-to-reach vertical pipe..

    Total cost: $540.  One of the prior plumbers (Mr. Rooter) wanted $500 just to cut through the side of the water heater/furnace closet (which was solid wood), just to be able to see where the problem was and then give an estimate!  Mr. Rooter also said that removing the water heater would take half of a day, whereas Yehia and his crew had it removed in 30 minutes.

    I found Yehia initially by calling one of the highly recommended plumbers on http://Yelp.com, who told me that he didn't do work of that difficulty, but he knew someone who can: Yehia.  Yehia initially didn't show up on a Yelp search, because he's based in Daly City, not San Francisco proper.

    When I found his Yelp reviews, they were stellar, so I called him to get an estimate.  Now that he's completed the job so fast and efficiently, with minimal collateral damage, I can see why people raved about him.

    I'm thrilled that the problem is finally fixed and that it required no external cutting into the back of the house, especially with all of the rain we've been getting.

    I highly recommend Yehia and his guys.


    Barry

  • Review from Taralee A.

    • 15 friends
    • 22 reviews

    Seattle, WA

    5.0 star rating
    6/11/2009

    Thank you yelpers, yet again.

    We called Alansi's with two concerns: 1) poor water pressure and 2) garbage disposal not working.

    Alansi's was able to narrow our disposal problems down to electrical concerns and make an referral to a great and reasonable electrician. He also showed us how to fix our water pressure problem ourselves ( it was an easy fix)

    All of this for no charge!

    The technician (Yehia) was polite, knowledgeable and awesome. We would definitely use Alansi's again - but hopefully we won't have too!

  • Review from jean w.

    • 3 friends
    • 68 reviews

    San Francisco, CA

    5.0 star rating
    3/25/2009

    Our kitchen sink kept getting clogged so my bf called on a weekend and had them come out. I'm downstairs cleaning our bedroom when my bf comes down and tells me I need to check out the plumber. Cause 'he's kinda cute.' 'um, cute.. like cute old man?' 'no, like cute italian soccer player cute.' So I go upstairs and pretend I need to do something and get a peak. And it's true, the guy they sent out was tall, tan, with longish perfect curly hair and an accent (turns out he's brazilian). And he cleared the drain quickly and for $69.

    So to all the single ladies, you know who to call when you need to get your pipes unclogged. Holler.

  • Review from Jennifer B.

    • 6 friends
    • 23 reviews

    San Francisco, CA

    5.0 star rating
    7/15/2011

    Yay Alansi!  Ian was so nice and was really open to discussing my options for moving the plumbing during my shower retiling project. He was quick and the process was painless.

    Only annoyance was when I originally called, they require a fee to do an estimate. I ended up just going ahead and booking them without an estimate due to my time crunch. Normally I wouldn't have and that would have caused me to go with someone else. It all worked out, but I thought that was lame.

  • Review from Jennifer S.

    • 2 friends
    • 15 reviews

    CA

    5.0 star rating
    10/7/2009

    If I could give this guy 100 stars, I would! I woke up to a horrific scratching noise in the ventilation duct above my stove. PG&E told me I had to call a plumber - after a quick Yelp search, I called Alansi's.

    Yehia was here in 30 minutes and it only took him 15 minutes to set the bird inside the duct free. (My useless cats were fascinated by the bird flying around the house, but didn't bother to try catching it - we had to shoo it out the balcony doors)

    But the BEST part is - he DIDN'T CHARGE ME!!!!!!!!!! He said that since he technically didn't do anything, he couldn't invoice me. WOW! Ok, for SURE I'm calling this guy next time I need a plumber for anything at all. YOU SHOULD TOO!!!

  • Review from Scott M.

    • 0 friends
    • 2 reviews

    Daly City, CA

    5.0 star rating
    9/30/2011

    Pure awesomeness! Called them at 8am, they arrived at 810, and were done by 845. Diagnosed my problem, solved it in minutes, and were very professional, courteous, and efficient in the process. I would definitely recommend them to anyone looking for a plumber in the Northern Peninsula area, and I will certainly call upon them for any future needs. Thank you, Alansi's Plumbing!

  • Review from Gary O.

    • 2 friends
    • 5 reviews

    San Bruno, CA

    5.0 star rating
    8/12/2008

    You may think it's kinda crazy to get all fired up about plumbing service, but hey, when you find somebody who just kills it, you gotta give them props.
    I called Yehia in the morning to see if he could come over sometime that week to help with a problem with our bathroom sink. He said he could come over that day. Nice, we're starting off great already. But it gets better. He comes over, takes a look at the problem, gives an estimate of the time he thinks it will take to finish. Then, over the course of a couple of hours, he does a totally thorough and professional job and fixes our plumbing problems. He was cool to talk to while he was working and he even seemed to be enjoying his job. Really.
    If you got plumbing issues, why mess around? Just call Alansi's. Owner operated, quick service, reasonable rates, heck of a guy. What's not to like?

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