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Categories: Bikes, Bike Rentals [Edit]
1522 Park StEvery bike we sell has a lifetime warranty, lifetime service and 90 Day Price Protection! What other present comes with all of that?
Announced 4 days agoMon-Sat. 10:00 a.m. - 6:30 p.m.
Sun. 12:00 p.m. - 5:00 p.m.
First off, this place has great service, with a smile. I mention the smile because strangely, it actually helps you feel better about visiting them. I sometimes go to other shops with my bike and while they might do just as good a job with it, they don't make me feel welcome.
The folks at Alameda Bicycle really are very helpful; I have a Cannondale, and although they're not a Cannondale dealer and wouldn't be able to help me warranty requests, they've always been more than helpful in providing advice and help. One time, I somehow got a decent cut in the braking surface of my clincher wheels (to this day, I'm still baffled how I got that cut) and the mechanic in the back sanded down the irregularities in the surface for me. Were the wheels okay to ride, or would I need new wheels? "I'd ride on it," he said. And I did. For small, quick things like that, I have no hesitation in recommending Alameda Bicycle. You may find that you'll leave with free help and advice that you weren't expecting.
Having said all that, the prices here aren't the cheapest around, and you can definitely find quality shops in the East Bay that are cheaper (especially when it comes to service). I must admit I sometimes go to other places for certain service items simply because Alameda's prices are that much higher. Call around various shops in the area and ask for quotes if you need something done.
Moreoever, if you want to get servicing done during the peak season (summertime), be prepared for a wait. I've had them ask me to wait up to two weeks for a tune-up once. Completely understandable (they're probably the most popular shop in Alameda), but it's something to be aware of. They're not nearly as busy in the off-season, when you might be the only person in the store some days.
There's a small parking lot outside that can fit 4 small cars or so. Street parking is usually very limited, since the shop is located on the very busy Park street in Alameda.
I'm not gonna lie.
Super expensive.
But... the people are friendly... and they're often having community events, which is cool.
For example: I bought an inner tube from here once (I think I blocked out the exact price from memory) but it was over $6, that's for sure. (It was the only thing there I could afford! HA!).
(Some places have the same tubes for $3-4).
All in all I'm not crazy about super pricey shops, but this one semi-makes up for it by good service & quality stuff. But I still can't say I'm a fan because of the primary, major aforementioned reason.
3 Stars.
You guys rock.
First of all, I love going to places where people really seem to love their job. I haven't met a single person there who doesn't appear to totally dig being there.
Joi is absolutely lovely, knowledgable and downright cute! She spent 3 hrs with me fitting every inch of me to my new roadbike, and teaching as much as she could. (all the staff are fabulous actually)...
Also, unlike other bike shops, they're quick. I mean, as a person who relies on my bike, I can't wait two weeks for my bike to sit in the shop for a tune up...it's not like this here.
They know their shizzle, are absolutely lovely and are quick and reasonable. What else would you ask for?
I am a bicycling newbie, so my co-workers recommended me this shop for choosing a bike for recreational riding. I was very pleased with how well I was treated by the sales people during almost 2.5 hours while I was there. They allowed me to ride a number of bicycles, answered all my silly questions and were always courteous and cheerful.
The only reason I didn't buy a bike from them because I was about to move out-of-state, and, it turned out, they couldn't ship a bike to me. I really miss this store now, because I live in a small town in Illinois, and the local bike shop (Durst Cycle) is a terrible joint with zero customer service.
This is not a BMX / Dirtbike store. They don't carry anything like that here.
This place is great for road bikes and mountain bikes. I usually get older bikes from craigslist, but I always get them serviced here.
They do good work, and don't over charge. Also the staff know a lot and are very helpful in pointing you in the right direction, even if it's another store.
I trust these guys, and with any kind of repair shop, trust is gold.
So I saw George, one of the sales guys at alameda bicycle, and remembered I needed to write my review.
About a month ago I was shopping for a bike and knew to some extent what I wanted and but had no particular bike in mind and went to a few bicycle shops to get some ideas. I live in alameda, so this bike shop was very close. George was the first guy to greet me when I walked in the store and was extremely helpful in giving me some ideas and some literature to go home with. I am the type that doesn't really make spontaneous decisions, and he was completely ok with that and never tried to pressure or convince me or buying anything that wasn't what I wanted or wasn't in my price range.
So I decided to come back one day later that week and test ride two bikes when my dogs were not in the car. George was there again and helped fit me for the bike and let me go.
I ended up coming back that next Saturday and bought the bike from Alameda bicycle and George was there again. He remembered exactly what bike it was that I wanted and hooked me up. He was probably the nicest sales person I have ever dealt with, especially in the current day when customer service is the last thing on most people's list.
Alameda bicycle helped me find a bike that fit my needs, wants, and price range without any pressure. They were extremely friendly and helpful with someone who kinda knew what they wanted in a bike, but had no idea about which actual bike fit her needs. I plan on being a long time customer with them.
THANK YOU YELPERS! I just had a bad experience with my son shopping for a kid's bike at a different store from this one (wrote up the experience too). Fortunately, I learned about this alternative and came here. We met a lot of friendly, informed people who greeted us as we shopped for a bigger bike. You know what really impressed me at the end of the day? They looked at my son, asked his name and made him part of the process. He felt comfortable and got a bike suitable for him.
Service and kid-focused service sold us. We're about to hit the road on the new wheels! I'm so happy to turn this shopping experience around. We'll be back to Alameda Bicycle again when the next upgrade is needed.
I came in here with my newly-built single speed. I walked in, and was greeted by a cast of smiling faces. I told one guy my problem, and he said to bring my bike in and they'd check it out. I got my bike checked out by one of the techs, who told me a few things that could potentially be wrong, and thought he could give it a quick fix. I was in and out of there super fast, and only spent a few bucks. I was more than happy with Alameda Bicycle, all of their help and friendly staff. I will definitely be back again.
Brought my OCR1 back after 7 months. The brakes were feeling sluggish and the gear cables playful. George had told me that I should bring it back for a free tune-up after a while to have them adjusted and the bike checked.
I walked into the deserted store during the recent rains and after a quick once over was told I needed a new chain....... After 7 months? I keep my bike indoors and commute to work 2.5 miles a day? I don't ride in the rain and even drove it over in my car so I wouldn't get it wet. How does a $1000 bike need a new chain after 500 miles of light riding?
I walked out of there $48 lighter..... That's enough gas to power my sub-compact 500 miles. Why do I even own a bike ?? Oh yeah, save the world!
Oh well. I've learned to do my homework and can now talk-the-talk and slap down any maintenance recommendations from the techs. At least they are still the most professional and courteous bike shop in the world !
I'll still buy a bike there, I'll just do the tuneups myself.
When gas hit $5 a gallon I decided that Cheveron had finally had enough of my anus and I went about… Read more »
Tell me - what good is a bicycle without tires?
I called everywhere to find small tires for my folding bike, 20 x 1.5, and not only were they not in stock even where I bought the bike, but nobody even offered to order them for me ...except for George at Alameda Bicycles. If you live in SF, just hop on over to Transbay Terminal and catch an "O" bus, get off at Park and walk towards Lincoln and order yourself some nice tires for Bike-to-Work Day. If customer service is important to you at the bike shop, they have it.
Fell off my bike today really hard and messed up my basket and some other parts of my bike. On the way home I dropped by Alameda bike for an adjustment. Not only was it quick and free, but Joy also gave me multiple tips on how to cross train tracks without falling (I've fallen off my bike twice, both times crossing the damn tracks and both times very, very hard). Yes, I already knew most of them but I learned 1 new tip and more importantly, she didn't make me feel like dumb or embarrassed about falling! Thanks Joy!
Okay, so I bought a bike yesterday and I had excellent service! This was actually the first bike… Read more »
Over the past year I have found myself driving to Alameda Bicycle for more and more of my bike service and parts. The East Bay has several good bike shops and many that are just average, but Alameda Bicycle really shines.
Every time, Gene and the rest of the staff have been exceptional: Friendly, energetic, helpful, not-pushy, and sincere about getting me what I need. With more an more people riding bikes out there these days, I am glad to see that old-fashioned good service still thrives.
There are many different kinds and brands of bikes out there and Alameda Bicycle won't satisfy everyone - but give them a try. They will even order and build a bike for you if they don't normally stock it.
I first got to know Gene and Alameda Bicycle when they started the bike station at Fruitvale BART and then took over the Embarcadero bike station last year. They have done an excellent job with both and these are vital resources my bike commuting needs.
I recently bought a fixie bike through Alameda Bicycle when I had one stolen - and Gene offered me a GREAT deal. They assembled it for me over a couple of weeks after waiting for some parts they had to order. I subsequently bought a single speed hub which has turned out to be the wrong size. I have to go back and re-order the correct one, but I have no doubt the staff at Alameda Bicycle will take care of it - and me.
As an added bonus, their location has several great places to eat nearby so leave yourself some time to enjoy Park. And parking is pretty easy in the area if you must drive.
When I was shopping for my second bike, I found another local bike shop that was having an insane sale on bikes. And by insane, I mean the prices were 20-25% lower than Alameda Bicycle on just about every model they carry. I've never seen such large price discrepancies between local dealers. I wasn't sure if Alameda Bicycle would be willing to match those sale prices, and I wouldn't blame them if they didn't. However, they gladly matched it even though they were a bit shocked that a competitor was able to offer those prices. Not only did they match the price on my new bike, they refunded the difference on a bike that my girlfriend had bought a few weeks earlier that was also on sale at a competitor.(she gives them 5 stars too) The 90 day price guarantee they have isn't just a sales pitch. They will honor it as long as the competitor is local and the competitor has the bike in stock. And I get a lifetime warranty and free basic tune-ups for life which their competitors don't offer.
Some stores claim to have great policies, but when it comes time to honor them, they often flake. Alameda Bicycle is NOT one of those stores. They mean everything they say and they back everything they sell. It's really rare to get this kind of customer service, and the excellent staff and customer service have earned my customer loyalty. I recommend Alameda Bicycle to all my friends because I know they will never have buyer's remorse because they find the bike cheaper somewhere else, and I know their purchase experience will be excellent.
The friendliest bicycle shop I've been to in the bay area. The people who work here are helpful and unassuming, even if you don't know anything about bicycles. I came in with a lot of questions after not having ridden a bike for a few years and got them all answered. Jim, the rep who helped me, was very helpful.
After visiting a number of stores and trying out different road bikes I ended up getting my bike from this store. Part of it was the good bike fit and the other part was that I did not feel like a newbie when asking questions or walking around the store, which made me feel like I could put my guard down (I am always wary of salespeople since I am in sales myself) and like I was choosing the bike because it felt good, not because it was recommended by the sales rep or being pushed onto me for a specific reason (i.e. I'm only commuting so I should only get this bike)
Some people don't need the positive encouragement when getting into something new, but when you're about to drop a decent amount of money on something you don't know much about, the hand holding helps.
Since then I've been a little obsessed with getting extra gear for fun and visited at least 10 other shops in the bay area, and while each store has its positives, I have to say I like the vibe of Alameda Bicycle the most. From the sales reps to the mechanics everyone there wants to help you out. Highly recommended if you're looking to buy a new bicycle.
Pros: friendly staff; lifetime service when purchasing a bicycle from the store; team rides every weekend open to everyone; good range of bike options for different types of riding
Cons: located in Alameda, and I live in Oakland. not too far but not a short ride
This is the best bike shop I have ever been to. They are extremely helpful, without pressuring you to buy anything, which is so rare these days. As much as I hate to say, think, or write it ... as a woman, it can be really intimidating to go to places like bike shops. Not so at Alameda Bicycle! Not only do they have several women that work there, some of them also do racing (and blog about it) and consult with Giant bicycles about how to make bikes better for women. They have a program called Women on Wheels that is exclusively for women. Yeah, I'd say they get--and are attempting to conquer--the gender divide in the bike world, wouldn't you?
So, when I was in the market for a new bike I went in at least three times, tried out several bikes, and dealt with a few different salespeople before buying a bike. Everyone was kind and helpful, no matter how close to closing time it was (and it was embarrassingly close to closing time on one of the non-buying days ... sorry nice salesfolks) or how indecisive and undereducated about bikes I may have seemed. Basically, they are amazing and kind and knowledgeable. They also give you lifetime adjustments and discounts if you are a public servant!
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Too bad , i can only give them 5 stars, i think they deserve 6 out of five. I bought first road bike 2 years ago and i get a free lifetime service, if GM gave you the same deal, i am sure they will be still in business. They are better than AAA, they change my tube in couple of minutes for a small fee, replace my tires for free without me asking, got me a new saddle for 20 dollars. I guess my next bike is going to be a GIANT or Specialised because this is the brand they have and i am their client for life
Great bike shop. Great staff.
Prices would obviously be cheaper online, but it's nice to support local stores that are so great. The shop supports a lot of local bike safety classes for both children and adults.
These people are the best!
I recently bought a Giant Halfway, which I'm really in love with right now. The workers here are really helpful and very knowledgeable. Shout out to Alicia, what a nice person. No pressure to buy anything high end or fancy. Free adjustments and all that jazz. They also have price protection for up to three months.
BTW, they're having a Father's Day Sale in June. Holler.
When you walk into most bike shops they almost all the look the same. An overwhelming amount of bikes, gear, big price tags and a bunch a guys who know a lot more about bikes than you do.
What sets Alameda Bikes apart is how welcoming and friendly their service is. They also have a great service plan and pretty good sales from time to time. Between my house and Alameda there is about a dozen bike shops. And even though Alameda is over 30 minutes away from where I live, it's worth it.
The people here are so helpful and very nice. I need new bike tires and I was totally going to shop around (cause I'm cheap like that) but after meeting the staff--I was sold! I rather my money support local business anyways.
Great Help and the website is informative- I used it to do some research before I bought my bike. I did go to a few stores and most locals stores had great service. Alameda Bicycles has EXCELLENT service. The team is smiling and seem really happy to be there. They all seem to love their jobs- that is super cool since most people I know do not love their jobs.
Got a great bike and lifetime tune ups!!!! They also are just really nice- hey did I say how nice they were...ha-ha!!! No, really they are super nice
There are a lot of bike stores in the East Bay. This is definitely one of the good ones. I am really just getting my biking legs back (haven't had them since I was about 8) and this is one of the few stores I don't feel intimidated by my lack of bicycle-savvy in.
The staff is super helpful and knowledgeable and doesn't work on commission so they actually can steer you toward more affordable products. They helped me pick out a very economical pump/patch/repair kit and tool and steered me away from the shiny expensive stuff that was out my budget.
My boyfriend got me my current bicycle here. My old one really sucked and I wasn't ready for a super slick road bike yet, so the staff helped him select the perfect model - a road/commuter bike that is really approachable and easy to ride. And I even got a basket for the front too!
There's a great repair shop here too, and the guys in the shop know their stuff - I got a mini tour of the bikes they were working on when I last stopped in. You can test ride some nice bikes here and feel confident in taking home a great ride when you're done.
I'll be coming here often to stock up on tubes (they have good ones that won't explode on you!), bike pump refills, patches and nifty new bike accessories (if I'm not a rockstar cyclist I may as well pose as one!). A great neighborhood bike shop.
I took up cycling about 2.5 years ago and I have to say I wouldn't have flourished in it were it not for Gene and Alameda Bicycle. The staff is very knowledgeable and willing to answer your questions. You can tell how great the place is by the return customers as well as people who come by just to say hello.
I've gotten to know some of the mechanics there pretty well, and the owner, Gene, loves telling other customers how I came in 2 years before totally out of shape and not owning a bike and now have ridden from SF to LA twice. They're a mom-and-pop shop, but they're expanding; a clear sign of growth.
They specialize in Giant, Specialized, Redline, and a few other brands. They have an incredible policy that if you buy a bike from there, you get free basic maintenance on it for the life of the bike. Just taking advantae of this, I've probably saved a good $250 of maintenance on my $700 bike. When you ride a bike 7000 miles in 2+ years, it needs a lot of basic maintenance.
I liked them so much, I bought a second bike from them a year after the first. It was the end of the year and since I was a regular with them, they were able to cut me a fantastic deal on a bike that was originally $1700.
I moved to Oakland near the Estuary and decided that I need to get off my fat ass before it fuses to the sofa and we become one.
I've always thought about riding a bike to the farmers market at Jack London Sq. so maybe a bike is in order.
A little bird referred me to Alameda Bicycle. Its not your typical grungy bike shop. Its all pretty inside. hahaha But that doesn't take away from the staff. They are super knowledgeable about the products they sell and about what type of bicycle would be a good fit for you.
I hadn't looked at a bike since i started school in Davis so EVERYTHING was foreign to me.
Gene found out what I want to do with the bike, pulled a few out to test ride. And I made my choice.
I forgot how much those little seats hurt your ass the next day. Nonetheless I love my Stumpjumper!
THANKS GENE!!!
The crew at Alameda Bike is the best. When I moved to Alameda I needed some work done on a bike I bought elsewhere. They were so backed up it was going to take two weeks so I went elsewhere. Then I was talking to a friend because I needed to buy a new bike. I mentioned this and was told that it was because it was the beginning of spring and they gave such great service. I've bought two bikes from them now, taken free repair classes, special ordered accessories, and they also run the Fruitvale Bike station (which is usually able to do my repairs while I'm at work).
When I bought my latest bike I was waiting for a windfall to come in. I must have been by the shop to test ride for weeks, and they were always wonderful. I'd recommend anyone go here.
This is great bike shop! I have bought a few bikes from this place, mountain and road. They were great deals and the mechanics have always done an excellent job at keeping them going. The free basic maintenance for the life of a bike purchased here is quite the deal! Look for the great Father's Day Sale.
If you are into the AIDS/Lifecycle ride I believe that they formed a team that trains and does the ride together. The next time that I do the ride I will definitely look at training with their team.
I couldn't think of a better first review. The people at Alameda Bicycle were sooo good to me. I bought a bike there last month, then thought maybe I wanted to get my girlfriend a bike too. That got me thinking that the one that I bought wasn't exactly what I wanted. I called Alameda and talked with Gene, told him my situation, and he agreed to take my earlier purchase back and apply the amount to the new purchase!!!
I will say that the return was in excellent condition, and had only been out twice, so I wouldn't consider this an opportunity to exchange your beat up old bike that you bought last year.
Anyway, they get my business from now on...
I don't care what industry you work in, if there is one thing that any successful business MUST have, it's great customer service-- Alameda Bicycle has that.
I would bet that it's hard to become an employee at Alameda Bicycle because the customer service bar is set so high. You must always smile, you must always say "Hello!" "How are you?" "How can I Help you?" "Have a good ride!", you must know everything about bikes. If there is any good thing to be said about this place, it's the fact they have some of the friendest employees i've ever seen.
That all being said, I've had a few little annoyingish experiences here. It's not really a bad thing, just kinda eerks me. See i ride a BMX bike, and a few months ago was really getting into dirt jumping... After a while my tube popped, so i came by to pick up a new one. About a week later my tube popped again, so i came back in and told them this was the second time it happened, and was there anything else i could do to prevent this from happening? The guy just told me "Well that's kinda the nature of the beast.." So i was like alright... about two weeks later my tube popped AGAIN! So i came back in and asked if they had any other tubes... So this time somebody showed me to the thicker, extra strength tubes. DUH! Since then my tube hasn't popped and I've been riding just fine. I just wished somebody would have told me about the thicker tubes the first time so i wouldn't have had to waste so much money... ugh.
Either way, I'll still be coming back here for my bike needs. Very friendly and helpful... you see the good rating this place gets.
We have had a pretty good experience with Alameda bicycle. They matched our bike prices to their competitors, their free tuneups are super helpful and they are conveniently located. They know their product and they love biking. What more can you ask for? Maybe a better in store selection, that is about the only critique I could make.
Dear Alameda Bicycle,
Why did you change your building facade? Did you think you needed to look fancy to impress the pimply white folk of Alameda?
Why did it take you so long to build my bike?
Why did you forget to include my air valve caps?
Why wouldn't you include a free water bottle holder with my bike?
It cost one grand.
Alameda bicycle, why are your "compact car" parking spots only suitable for motorbikes?
Your friend,
Dave
P.S. Your staff is really knowledgeable and Gene is very helpful.
I tried to purchase a bike here one day, and waited in front of the line while the lady biker chick was on a phone call. Not one time did she ask me to hold, and continued on with her conversation with whomever she was on the phone with.
The other workers were all gathered near the back area of the shop, and I waited to be asked for about another five minutes, then walked out.
2500.00 for a bike? I took my business to an awesome bike shop in the lake merritt district instead.
This bike shop fails completely...
i cannot say enough about alameda bicycle...
here is a note that i wrote to them in regards to their shop:
"i just wanted to tell you how fantastic i think your staff is at alameda. george and jim have been nothing but helpful, honest, and understanding as my boyfriend and i tried to get bikes. both of us purchased specialized bikes together at the store, but it turns out that the bike i wanted was not in stock; george did refund the purchase price without any pressure to buy anything i didn't want. while my boyfriend was able to still get his bike, i ended up at REI with one of the worst buying experiences ever. i like my bike (cannondale), but because they didn't fit me, i have made 3 separate trips to try and rectify the issue. george and jim both recommended a stem replacement and said that if REI wouldn't work on it, they would help out. i've had my cannondale for over a week now, and i am so totally bummed that i have not had the blissful experience that my boyfriend has had with his bike. we rode from san rafael to sausalito on sunday and he was loving his bike (!), while my neck was strained and my back was in pain. bottom line - i am completely, utterly, and ridiculously jealous that my boyfriend is so happy with his purchase. :) your staff is wonderful, the customer service is second to none, and every other shop i have been in pales in comparison to the operation you have going on in alameda. thank you for putting a smile on his face, and thank your staff for treating me so kindly the day i came in with my bike from REI. i really cannot express to you how awesome everyone is at alameda bikes. even though i myself do not have a bike from your shop, i would still give your staff 5 stars for every interaction i've had with them."
my next bike will be a road bike, and it will be purchased from alameda bicycles. you just cannot go wrong with them. you just can't.
alameda bicycle...WHY?!?! WHY?!?!?! why couldn't you carry a cannondale for me so that i could have bought it from you???
oh yeah...and in the off chance that i happen to have a child, i will be sure to buy them a bike here. if you buy a bike for your kid and then they outgrow it, bring in the bike and the purchase price will be put forward toward the purchase of a new bike. and the old one is donated!!
i mean, c'mon....does this place really exist? yes...oh, yes it does.
this is a pretty road heavy shop, but they are getting mountain/singlespeeds in.
I've never bought a bike here, but i have bought enough parts to (literally) build over a dozen bikes. i tend to have very specialized needs for parts ( the 36 hole flip flop wide flange 135mm hub!!!)
or a problem with an old bike. i just ask the mechanics and they are more than willing to give me advise to try myself and i know i can bring the project bike in if i get in trouble.
the staff is really helpful in doing research for parts, frames, etc...
just dont go on a weekend in the spring and summer (as with most bike shops) i'd give it 4 stars if they didnt have such a focus on roadie stuff, but hey this is a flat island, not the north shore.
yes the parking spaces are small, but i bike to the shop so no worries.
My husband just got a road bike at Alameda bicycle and some accessories to go along with his new purchase. The bike was priced appropriately as well as the other stuff that we got but what makes this place stand out is the people that work there. He went to the store at least three times before he got the bike. Everyone was willing to answer ALL his questions, and there were a lot, while keeping their sense of humor. We went back during their big sale over father's day weekend and still got great service even if they were a little more hectic.
I bought a basket for my bike for 20 dollars and they installed it free of charge. My son was with us and I asked about when we should upgrade his bike. The lady told us to wait, WAIT!! Instead of trying to sell another bike, and I made it clear that I would buy one for him, she advised that we wait until he was out of his training wheels! While we were waiting for my husband one of the guys happened to touch the tire on my bike and he filled it up! I didn't ask at all, he volunteered and took care of it! That was great! I was also invited to go on a ride with them the next day. I went and had a great time. It was a leisurely ride around Bay farm with other ladies (they also have a more challenging ride). There was no point that I felt like we were being set up to buy something and there was no charge for the lovely ride.
When my son is ready for his next bike I will be going right back to Alameda Bicycle! They were great!!!
I am no judge of bike shops, but I know when people are helpful and seem to care whether you buy the best item for your own purposes. I was helped by Gene, test-rode a trio of bicycles, and managed to buy one I really liked for not too much $$$. Note: Gene pointed out to me that their 3-month price guarantee covers their own sales, and that therefore I should come back for the Father's Day sale and let him give me some money back. Solid. The parking spaces are pretty damn small, but I don't see that as shaving a star off.
Gene also went above and beyond when I realized that my beautiful new Globe wouldn't fit into my itty bitty Saturn. Off came the wheels, in went the bike, and all was well.
Watch out for me on the road--I'm a newbie.
Alameda Bicyle is really busy on weekends...and for good reason. Gene greeted me and apologized for my wait. I later found out that he is the owner and the third generation in what has been a family business. It's obvious that the friendly staff at this shop really love bicycles and know their product. Purchase here and you will get a great bike, free adjustments whenever you need them, and a lifetime warranty. They even took the time to show me how to inflate my tires, how to remove the front wheel and detach/reattach the lock I purchased. Since I bought during their April sale, I also walked out with $120 worth of free accessories. I'll be back to take advantage of repair/maintenance classes...also to learn some skills from the female-only Women on Wheels group that was started by the ladies of Alameda Bicycle.
Before I start I have to put it out there that I am completely new to the world of bikes, to the point my husband had to pretty much teach me how to use the gears.
I went to many bike shops while trying to decide which bike to get, but ultimately we came back to Alameda Bicycle as the staff there had been so helpful to us and they have a great service plan for free.
Each time we've gone in there all of them end up helping us, not just one person. They are so friendly and helpful. They didn't make me feel stupid for knowing NOTHING about bikes.
I didn't buy anything here, but I needed a lot of advice, quickly, about frame welding and about a bike I was thinking of buying off craigslist. Everybody was super friendly and offered great advice, without any of the resentment I sometimes feel at shops for getting help but not buying anything. I wished I lived nearby so I could actually repay them with my patronage--although I also wish they were a co-op.
The island's most helpful bike shop. The staff is very nice to newbies such as myself, and are very informative. I didn't feel like they were trying to sell me on the most flashy accessories, and I guess thats their selling technique cause I'm totally coming back for anything my bike needs.
Bought a Raleigh mountain bike from here almost three years ago and am still very happy with it. Their lifetime tune-up is awesome, and the customer service is top notch. It can get a bit busy during the weekends, but the sales reps still try to give every customer the attention they deserve. Highly recommended.
Alameda, CA
Category: Bikes
Neighborhood: North Oakland
Category: Bikes
Oakland, CA
Category: Bikes
Alameda, CA
Category: Bikes
Neighborhood: Temescal
Category: Bikes
In order to cut, burn, poison and smash the hell…
Alameda... I've been here 24 years and counting...…
My local dry cleaner, watering hole, deli, cafe,…
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