- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Airtel Plaza Hotel
Rating Details »
Neighborhood: Lake Balboa
7277 Valjean Ave
Van Nuys, CA 91406
(818) 997-7676
7277 Valjean Ave
Van Nuys, CA 91406
(818) 997-7676
- Price Range:
-
$$
7 reviews for Airtel Plaza Hotel
Van Nuys is really lacking in quality hotels, which is why the Airtel was such a great surprise. The room we stayed in had two queen beds and was very large. The room was very clean and the cleaning staff was friendly and did a great job. The bathroom had high quality soap/shampoo etc. The cafe food wasn't great, but they have great coffee. Go to Western Bagel for breakfast instead.
Even though it was so close to the airport I was never woken up by noise. There is also a great pool, jacuzzi and cute garden with a fountain. All and all, it was a unexpectedly great experience!
Used to stay here regularly when I'd travel to Van Nuys on business, which was almost on a monthly basis. That was until I woke up one morning to a roach crawling across the floor of my room! I freaked out! So horrifying!
To top it off when I told the front desk manager about the roach, he offered me a free breakfast. Are you freaking kidding me?! Talk about unappetizing... gross!
I was not a hotel guest. I am attending classes in one of their large rooms. Reception is clueless and had to step away from me five times to ask her superior my questions. Superior did not have the courtesy to come out and talk to me herself.
Cafe had very ordinary food for extremely high prices. Also bad service. Cashier did not know how to work the register. Not familiar with what food was being served and acted annoyed when questioned.
The location is bordered by a ghetto industrial zone and a small airport. Parking however is not free. $6 per day.
Airtel Plaza is really trying to milk it. Not sure why anyone would actually stay here.
Nice Hotel, not stellar but nice. The location next to the airport is quiet and better than other hotels in the area. The wi-fi is ok. I ended up plugging in for more consistent bandwidth. The gym is pretty nice and the treadmill worked with no squeaking belt.
I stay here because it's a good deal, given the price, and what kind of crap you'll find downtown in the same pricerange. BUT
Don't expect any kind of customer service. Anything beyond getting fresh towels, etc, and you're out of luck man. My last stay and this one, there were lights in the rooms that didn't work.
On the internet thing... forget it. The wireless access is completely unreliable, and if you rely on this to do any kind of work, it really sucks to schlep your crap down to starbucks, pay their access fee, to send your emails, etc. When I complained or even suggested how to fix it by rebooting their modems, etc, they were clueless,,,,, clueless.
This is a 2 star hotel at best.
Stayed here for the week on business ... a "private pilot's hotel" ... the Airtel is located by the Van Nuys Commercial chartered airport .. where the corporate and private jets land and take-off with their jet-setting passengers ...
Staff is pretty much friendly and very accommodating. Rooms and bathroom are generic, I would say a Hilton or Marriott's standard; definitely clean, but definitely not 4 star either; while it is not as moldy or gross as a Holiday Inn. Free wireless access ... however, if you're starting a new job, and have no laptop for a couple of days, their Business Center charges horrendous for Internet access! Whereas other business hotels provide free Internet access, oh well, I guess this is a pseudo biz hotel, as it caters to the private jet pilots and crew.
Their pool area looks charming .. my best part is the 24 hour gym access; clean free weights (i have to emphasize clean, NOT rusty, as other hotel gyms have those old-skool free weights). Nautilus equipment is ok, bottled water access and fresh towels.
For a business trip, this is an ok hotel.
Although it was right next to an airport, it was VERY quiet. The staff was great as well. I think I spent my last official weekend with my ex gf at this hotel too.