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Airport Honda
Categories: Automotive Auto Repair Automotive Car Dealers Auto Repair, Car Dealers [Edit]
5208 W Centinela AveLos Angeles, CA 90045
Neighborhood: Crenshaw
(310) 649-2440
Steve L. said: "Some idiot decided to take my 98 Integra for a joyride 2 weeks before Christmas. I found Columbia on Yelp. The reason I picked them were: 1. My adjustor was rushing me to pick a shop. 2. The constant good reviews on Yelp. 3. They…" read more »
5 reviews for Airport Honda
5 reviews in English
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Review from J j.
Los Angeles, CA
11/28/2011
My wife and I have had several Honda vehicles from various Honda dealers around Southern California and all our experiences were poor hence why we tried different dealerships. We finally decided to try a smaller Honda dealership to see if it was more family oriented and sure enough our intuition served us right. The Airport Marina Honda dealership was the most pleasant experience my wife and I have ever had hands down. The staff Terry and Lyndon were genuinely nice guys and got us into a nicer ride (Pilot) from our Civic while meeting our budgetary needs. The finance crew was very polite and got us in and out of there within an hour. We live in the area and this whole time we never went in, but were customers there now and were hoping that the service department experience will be the same when that time comes. If you're going to get a Honda go to the Airport Marina Honda. The Santa Monica, Keys in Woodland Hills, and Galpin Honda should take note on how to run a dealership from these people.
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Review from David G.
Santa Monica, CA
10/18/2006
This review is for the service department only, since I have never bought a car here.
Recently, my Honda came due for its 105,000 mile service, which includes replacing the timing belt, water pump and various oil seals. So, I called around for prices on this standard package with the following results:
Airport Honda (Dealer) $560
Santa Monica Motors (Independent) $720
Santa Monica Honda (Dealer) $850
Since I had a good experience with some repairs done at Airport Honda before, the choice here was a no-brainer. Lesson learned; SHOP AROUND for service (and maybe avoid Santa Monica).
If you decide to go here, note that they have two locations about a half-mile apart on Centinella - one near La Cienega and the other close to Sepulveda. The one near Sepulveda is much newer and cleaner. -
Review from Oski t.
CA
4/7/2007
I've had my car serviced here for nearly five years at both the old and new locations, mostly because of the lower prices. However, the service has been less than stellar.
Everytime I visited the service shop, the consultant tried to sell me a package that was unnecessary and usually more expensive than the required service outlined in my owner's manual. One service consultant argued that I should maintain my car according to the "Severe Conditions" schedule because driving in Los Angeles warranted it, even though I drove less than 7,000 miles per year and was nowhere near sub-zero temperatures or 100 degree heat. Another time I was duped into purchasing a transmission fluid change and later realized I did not need it.
On other occasions, I asked if I could receive a car wash with my service, which is available at many dealerships; the consultant claimed that they did not have wash facilities which was contrary to the fact that virtually every dealership has its own detail facilities for the new model fleet and service center.
Lastly, customers who were waiting for service in the waiting room were often accosted by salespeople who tried to introduce them to new cars, which I regarded as a bit shady, if not downright unethical. Then again, they are care salesmen...
The good news? Free donuts in the waiting room! -
Review from Derrick D.
Inglewood, CA
10/30/2009
I've known for some time that dealers are ALWAYS going to quote you the most expensive price. With that in mind, when my check engine light popped on recently, I stopped by Airport Honda to find out what the problem was. They diagnosed that I needed a new gas cap and that my fuse box had shorted out. The latter sounded a bit suspicious and when I questioned service agent Ken about it, he was very reluctant to discuss the matter. He said that the shorted wire could burn out the rest of the electrical system in my car. But when asked if it was ok to drive, he said, "Yeah, you can drive it."
I've learned that when mechanics or service people give you double talk that your B.S. meter should go into overdrive.
I took the Airport Honda estimate ($30 for the gas cap, $410 for a new fuse box) to an independent mechanic who ran the same diagnostic and found that all I needed was a new gas cap. Talk about being sold unnecessary repairs! -
Review from Ian G.
Playa del Rey, CA
4/3/2008
Always overpriced repair services, never call me back when service is done- told me it was done, drove all the way there to not have it ready for another hour. I think I'm going back to Honda of Pasadena even though it's 45 min. away. Never had any problems up there.
