Adventure Sports

 

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AJ S.

Sacramento, CA

I just got back from adventure sports today and i had heard it was place to go to get a recreational kayak.  I was asked if i needed anything but at the time i was looking around. But when i did have a question i walked up to the front counter and asked if one of them would help me. They did and i went home with my bran new kayak. The people there were very knowledgeable about the kayaks and i got the kayak for a steal.    -AJ-

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Heather C.

Carmichael, CA

In a word - Unacceptable.
I would like to comment on their service, but what they provided me was anything but service. They don't return calls, they put you on hold only to forget about you and If you think you can reach the elusive manager "Carl", you are mistaken. I think they just made him up to keep us from complaining to someone who might actually give a damn about their customers. I can't imagine how they have managed to stay in business. They have lost my business for good.

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lisa s.

Sacramento, CA

I really wanted to like this place. I really did. I went to the old location about 5 years ago and it was friendly and they answered questions. I wanted a kayak so last month I went to the new place about 10 minutes after they opened on a Saturday. There were about 5 or 6 guys talking about the night before at the counter. I walked in and hovered for a few seconds but got no eye contact. So I wandered around looking at stuff and walked by them again. Nothing. I wandered about 10 more minutes and nothing. Then I left. I bought my new kayak at REI yesterday.

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EarthPeople T.

Sacramento, CA

Q: When you build a store 20 douche-bags wide, 40 douche-bags long, 10 douche-bags high, and then fill it with douche-bags, what do you get?
A: Adventure Sports.

That may be harsh, but after several visits, I feel safe in that assessment. Adventure Sports is the nearest whitewater gear store to me, and in my gear head infancy, I've though several times to myself, "oh I need X, sure I could buy it on line but why not buy from an independent, maybe Adventure Sports has what I need." The answer is almost always no (or maybe they do, but the joint is such a mess, it is impossible to find anything). I don't understand how such a place exists, there are always at least five employees there at a time, even though I've been the only customer during my visits. However given such an excellent help to need ratio, in each instance I have not received much help, and what help comes, comes with a shit attitude. Most of the time though, the employees are happy to discuss the merits of a fight between Jean-Claude Van Damme and Steven Seagel (not joking, what year is this?).
I got involved in whitewater rafting and kayaking partially because of the "river love," but all Adventure Sports makes me want to do is "River Hate!"

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