Advance Tire

 

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Andrea D.

Cambridge, MA

Not a bad place at all.  I got a flat tire and called them up.  Hank was really friendly on the phone and he made sure the tire I needed was in stock.  He called me when the tire was ready (they had to pull it from the warehouse) and a bay was open, which was only about 15 minutes later.  I showed up, pulled in and was out of there in like 15 minutes.  It's a little on the pricey side, but for the convenience it was worth it.  Would go there again.

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Sarah D.

Belmont, MA

The guys (and lady) at Advanced (both Brake/Muffler & Tire) are always really friendly, accomodating, and courteous.  I was a loyal customer of theirs for ~2 years, until I moved last November, when laziness banned me from taking my car into a shop so far away.  

They always did a good job at fixing my vehicle, and I never had any issues with their work.  I really can't talk car, so that's the long & short of it.  They DO have some gigantic fish, though!

I will admit that I have had occasional sneaking suspicions that I was being overcharged, but have no proof to back that up.  I DO know, however, that nearly every time I've brought my car in with a seemingly benign problem, I've been told (& ultimately pay for) what turns out to be a much more malignant problem.  

Don't car issues remind you of tumors, as well?

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ipanema z.

Boston, MA

The guys gave me a way too high estimate nearly 100% more than the dealer I went to charged me which was amazing for me. I would never go there again. Please be careful with any estimate they give you!

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J T.

Cambridge, MA

I went to advanced tire and auto for years, buying tires and rims there several times.

The last time I went left a foul taste in my mouth, and I don't feel like going back again.  The Advanced Tire & Auto guys told me that two of the nuts holding on one of my tires had rusted and siezed up, and that I needed two of the studs (i.e. the bolts holding on the tires) replaced immediately because I couldn't drive it that way.

I was charged $30 for the parts and $85 for the labor for fixing the bolts.

I wasn't aware that the bolts holding on tires typically rusted like this. Certainly bolts can be damaged by those power screw drivers if you put them on sideways and strip the thread.

Regardless of how this problem was caused and by whom, the $115 price they charged replace the two bolts was ridiculous.  I took my car in to my volvo repair shop (which is not a tire place and not a competitor of advanced tire), and they told me to NEVER go in to advanced tire again because replacing two studs and nuts on the same wheel is NOT a $115 job.  Certainly it wasn't at my regular repair shop.

Furthermore, they put leaky winter tires on my car and temporarily reinflated them so that I had two flats a few days later.  It was completely obvious from throwing soapy water on the tires where they were leaking, and they had "fixed" the problem before.  (Volvo steel wheels rust around the rims.  A good tire place will put bead sealer there and stop this from reoccuring.  Not Advanced Tire.)

I mentioned the bolt replacement fiasco to a few of my collegues and one of them had also had a bad experience with Advanced Tire. He took his girlfriend's car in to be diagnosed.  They charged him $145 when all they did was hook a diagnostic computer up to the car and read the indicator lights.  He took the car somewhere else and the other place hooked up the computer for free before estimating how much actual repairs would cost.

That being said, they were nice enough to point out that one of my rear brakes needed some work.

But both my volvo repair guy and my new tire guy were outraged that Advanced Tire charged me $115 for replacing two bolts, and told me NEVER to go there again.

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Elite '08

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JJ G.

Cambridge, MA

I needed to have my '91 Volvo inspected, and my usual place was jammed, so I drove over to direct tire who took really good care of me, and entertained my kid while we waited.  I don't know anything about whether they are good at tires, but they sure are great when it comes to inspections!

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Raj S.

Cambridge, MA

Been there 3 times in the last 10 years. Despite the grimy appearance, they've always been nice, honest, fast and thorough.

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