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ADT Home Security Alarm System
Category: Home Services Security Systems Security Systems [Edit]
1310 Walnut StPhiladelphia, PA 19107
Neighborhoods: Washington Square West, Market East, Avenue of the Arts South
(215) 554-6138
About This Business:
Vivint, Inc. is one of the largest home security and home automation companies in North America and Canada. Vivint is dedicated to enhancing security,… read more »
2 reviews for ADT Home Security Alarm System
2 reviews in English
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Review from Chi W.
Philadelphia, PA
2/7/2012
I purchased the ADT security system for my business roughly 1 1/2 year ago, first off it took 3 weeks to get it installed, even though I told them I need it done asap, ok fine they busy. On the day of installation the tech comes out to install it, while my salesman is talking to a district manager right in front of my business and DID NOT even have the decency to come up to me to greet me, oh yeah btw his name is Paul Demberg, and this guy also promised me an additional security pendant, he tells me it's on back order....and once he gets one in he'll get me one instantly YEAH IT'S BEEN 1 1/2 YEAR, called him up several times, gives me the run around, so I just gave up. Last week my business got broken into, alarm went off great it works, so today I called ADT to ask if they can change the time frame for the alarm to go off, right now it's 45 seconds, I would like to change it to 30 seconds...the service rep told me $175 dollars an hour...OUTRAGEOUS! ADT YOU SUCK!
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Review from Michael M.
Collingswood, NJ
6/27/2010
Interesting. I had a completely different experience with ADT than Michael did. First, they couldn't re-use my security panel because it wasn't compatible with their system. When I pointed out it was an ADT panel that had been re-stickered by my current security company, he then changed his tune to the 'it's just too old a version'. Pricing was a good 40% more than comparable services, and didn't include fire monitoring or Carbon Monoxide. (They do, but it costs more$$). Watch out for the lock in clause, it's three years (!) up front and renews annually unless you notify them IN WRITING.
