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5 reviews for Addison Auto Repair & Body Shop
One of the Business' Favorite Reviews What's This?
In the unfortunate event you find yourself in need of an auto body shop, Addison is the place to go in Denver. When my Nissan Maxima was involved in an accident with a school bus, this was the first time I needed substantial auto body work performed since I moved to Denver away from my former small town in Iowa. I wasn't expecting to find a shop in Denver with the level of personalized service provided by a repair shop in a small town. Addison (and Alysha, the representative who handled my repair) exceeded these expectations. Alysha was up-front and honest from the very beginning, and made sure to tell me exactly what to expect. Everything was clearly communicated, and I was treated respectfully and courteously at all times. Additionally, I was concerned about renting a car (my car was in the shop for 9 days), however, Addison has a relationship with Enterprise, and I didn't have to lift a finger.
All in all, my experience with Addison was a great one and if the need ever arises again for auto body repairs, I will definitely be back.
Dentist, doctor, tax accountant....body shop! Having to visit any of these places is a bummer. You don't just take your car to "the shop" for fun - you know it's going to take your time and your money. Unless you're taking your car in for a regular service or oil change, going to the body shop just puts me in a bad mood. Addison Auto gets it. They understand that not only do you need to provide excellent service, you need to provide a "warm blanket" to your customers.
We have been using Addison for years (Audi, Saab, BMW and VW). Jim and Brenda Addison have built an organization that understands not only how to fix a car but how to care for a customer. I completely trust them to take care are what ever situation I hand them - a damaged rear end (thanks so much to the lady paying more attention to her phone call than to stopping before she took me out), a tire replacement, an oil-change - whatever.
When you call Addison you get the feeling that the person who answers the phone has a smile on their face and wants you to feel good about calling them. They are very responsive and do great work, at a reasonable price - this will also to whatever they can to insure that you get a good deal, even if they have to sacrifice on their end.
And, they have an awesome waiting area - clean, comfortable, and full of reading material (better than the magazines at my doctors or dentists office).
I may be better off going somewhere else and that's a good thing.
I may not proceed with any of the services right away, but I like that they were upfront with me.
1. My car has many scratches and bumps, but I only want to touch up the scratches. Alyssa told me to try the dealer first since they may have paint in stock, which would be cheaper than Addison recreating the paint just for the scratches.
2. The mounts for my foglights are broken, which Addison can fix. Their estimate was close to another one I got.
3. My car needs a full detail, which I may do here. Apparently, they're backed up, so the receptionist informed of a couple of nearby places that may be able to do it sooner.
4. Finally, another place told me I need to replace my power steering pump, which I though was BS. Gilbert instead suggested blacklighting it first since the car is too new to need repairs that big.
Outside of that, the place is easy to find and the office is very clean. Everyone was very cordial. I can't give it 5 starts since they haven't done any work on my car yet, but so far so good.
This place is awesome. I took my used car there to get it inspected before I purchased it. Gideon, the service manager, is a really nice guy and seems to be honest. They did a thorough inspection at a good price and it didn't take forever. I will be taking my car there for future repairs.
I have been taking my cars (Saab, Audi, Volkswagen, Honda) to Addison Auto since 1983.
Why do I keep doing this?
Because I TRUST them.
I trust them to tell me what really needs fixing and what does not.
I trust them to charge me a fair and honest price.
I trust them to deliver excellent work.
The place is spotless.
The customer waiting area is one of the best (the magazine selection is awesome).
Specialties
Addison Auto Repair & Body Shop is a full service garage and body shop in business since 1982--major service, timing belts, brakes, oil change, air conditioning, a/c, engine, transmission, tune ups, shocks and struts, dents, detailing, body repair, painting, expert paint matching--all these and much more....
Do you know you don't have to go back to the dealer? Addison Auto Repair & Body Shop is authorized to perform your vehicle's maintenance, and if we discover a warranty or recall issue, we'll handle it.
History
Established in 1982
Chronological History
1982: Started as a Saab specialty repair and service shop
1986: We built an addition and had room for four mechanics, so we added the Volvo brand. Our first name change was to Swedish Automotive
1991: We purchased property we are currently located (2005 S. Holly Street) and began doing body repair on a small scale. Our plan was to build a new facility as soon as we were ready. Training began, in earnest, to include all aspects of business development
1995: With future increase capacity and on advice from others in the industry, we chose to begin working on Honda, Toyota, Subaru, and Nissan. We once again changed our name to Swedish Asian Automotive
1999: Our facility was completed and our services expanded to include domestic repair and service
1999: We began doing body repair on a large scale
2009: Offering used cars for sale
Meet the Business Owner: Addison's A.
After 28 years we still love what we do and are grateful to have had the opportunity to work along side great and caring people. Putting your vehicle back to pre-accident condition or maintaining your car's mechanical systems continues to be a priviledge. Thank you Denver for your trust.
Our service shop or body shop would love to hear from you. Call us at 303.691.9484....we can help!
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Denver, CO 80202
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