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Active Electrical Supply
Rating Details »
Category: Lighting Fixtures & Equipment [Edit]
Neighborhood: Albany Park4240 W Lawrence Ave
(between Kildare Ave & Tripp Ave)
Chicago, IL 60630
(773) 282-6300
- Hours:
Mon-Wed. 7:30 a.m. - 5:00 p.m.
Thu. 7:30 a.m. - 6:00 p.m.
Fri. 7:30 a.m. - 5:00 p.m.
Sat. 7:30 a.m. - 2:00 p.m.
5 reviews for Active Electrical Supply
I came in to get a lighting fixture for my bathroom and everyone was really helpful. I knew nothing going in but EVERYTHING coming out!
Thanks guys!!! xoxox
People thought this was:
- Useful (1)
Great place for lights if you want something very different. I worked with Rick. He was patient and worked to get me just what I wanted. They are not the cheapest but you get what you pay for. I had my contractor's discount. He sent me to this place instead of driving all around town. Twelve years ago, I used Home Depot lights. They did not last the first 2 years. The lights I got are functional, great looking and very avant-garde.
These guys are RUDE. I was looking for a hard-to-find replacement glass shade for a ceiling fixture, and the guys at both Menards and Home Depot recommended I go here.
I walked in, and there were several salespeople standing or sitting at computers near the front of the store. It wasn't immediately obvious where I should look, so I asked one of them where I might find what I was looking for. He glared at me, said "Uh, I'm helping a customer right now." and went back to his computer screen.
OK, I'm not that touchy about customer service, but if all you're doing is sitting at a computer typing away, how am I supposed to know that you're helping someone and not waiting for someone to help? I tried with him again, asking if he could at least point me to the correct section of the store so that I could find something on my own. He glared at me, again, and said that they don't carry anything like that, and dove right back into his computer screen. Thanks a lot buddy.
Since all of the other staff people were standing around watching this, I said to another one that I'd specifically been sent here by people at other stores, and asked if they could refer me anywhere. They said that I was looking for a specialty part, and that it could be ordered. So, I gave my name and phone number, along with a description of what I needed. Three weeks later, no call back. Big surprise. I'll definitely never go near this place again.
On the other hand, on the recommendation of a friend, I went to Clark Devon Hardware that same day. They didn't have what I needed in stock, but it was an item that they carry, so they took my information, actually called me when it was in, and were in general very helpful. They're not a lighting store, but they are nice guys.
Overpriced and kind of snobbish when you ask a question
People thought this was:
- Useful (1)
They have been around a long time. Many times I gaze into their gorgeous window display and get ideas of how my place should look. First rate lighting fixtures, lamps and stained glass. They have a good reputation and many loyal customers.
Specialties
Residential lighting & wholesale electrical materials with a wide selection of over 1500 items on display in our Chicago showroom every day.
History
Established in 1953
Active Electrical Supply has been selling quality lighting and electrical products in the Chicago area for more than fifty years. Founded February 24, 1953 by Anton Fox and two partners (who left the business during its fledgling years), the company managed with just four employees; including Anton's son Ray. To this day, the company continues to be owned and operated by the Fox family.
