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Act 3 Catering
Category: Event Planning & Services Caterers Caterers [Edit]
15665 Nelson Pl(between 156th St & 21st St)
Tukwila, WA 98188
(425) 251-9102
- Hours:
Mon-Fri 9 am - 5 pm
- Accepts Credit Cards:
- Yes
5 reviews for Act 3 Catering
5 reviews in English
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Review from Camille C.
King, WA
1/18/2012
I went for a taste testing with my friend for her wedding. Their location is somewhat secluded but easy to find if mapquested. Their presentation for a simple tasting was fabulous! Loved the dishes the food was served on, so modern & neat looking. We tried the Chicken Parm which was sooooooooo yummy! OMG, I loved it! The salad they served us had their own special dressing that was absolutely delicious!
We weren't able to taste any of the pastries since the baker wasn't in that day.
All in all, she ended up hiring them for her wedding so we had a filling dinner on her wedding night. Everyone raved about the food & how delicious it was.
Dare I say it? I would use them for MY own wedding, whenever that is. lol, & that says a whole lot. -
Review from Kimberly F.
Renton, WA
8/16/2007
We were initially drawn to Act 3 because our wedding location only wanted Preferred Vendors.. Their prices are really good, food is delicious, and their wait staff is commendable.
The problem I have with Act 3 is their financing guy, Francis. We had two families joining together to pay for this meal, so two separate credit cards. Not only did he mess up, he overcharged one of the them double what it was. When my husband called to put a fraud alert, he challenged it without question. Working with him has been such a hassle we had to get the manager of the business involved to straighten things out. Thank God he recognized the fatal flaw in Francis' game: not taking good enough notes on what the customer actually wanted!
Francis. You suck.
UPDATE: MORE DRAMA!! I HATE THIS PLACE!!Listed in: Wedding Reviews
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Review from Kelly F.
Seattle, WA
2/1/2011
I order lunch through Act 3 Catering at least once a week, I am a sales rep and most of the lunch orders go to different locations. They have never been late and the delivery driver always sets the lunch up for a nice appearance. The service is incredible and the food is consistently fresh.
I usually order salads and sandwhiches. Yummy salad selection, a nice variety to appeal to everyone.
I have tried their warm dishes. Lasagna (vegie option and meat), Enchiladas, Taco Bar, meatballs... all of it has been great!
They will deliver everything you need, serving spoons, tongs, etc.. Assorted bottles of water and sodas, desserts, the have you covered.
They are always a hit. I chose them for every lunch that I cater because of their consistency. -
Review from K. B.
Seattle, WA
9/23/2009
Act 3 came highly recommended from our wedding location, which required we choose from a list of preferred vendors. We visited their booth at the Wedding Show in Seattle and were impressed by the owners and displays they showed there. We were invited to and attended an Open House held at their facility and were able to taste many different dishes to consider as possibilities for our event. All the food was delicious!
Because times are tough and we are broke (like everyone else), we wanted to be sure we got the best deal for our money for our wedding (catering is expensive!) so we did interview a few other caterers and were impressed with others as well, though in the end we went with Act 3, thinking that a larger outfit would provide less hassle and more professionalism as opposed to some of the single-person operated companies (which were quite a bit less expensive!). We splurged and paid a little more, in turn, expecting a little more.
Let me start with the PROS: Excellent food! Beautiful displays on their catering tables and with the food. They obviously take great pride in making a statement with their arrangements. Let me recommend the Sausage Stuffed Mushrooms. Seriously - SO GOOD!
OK, so here are the CONS: Now, I do realize this is my wedding, but I don't consider myself a Bride-zilla to any extent, so I feel I'm taking a fairly open stance on my opinions here. My wedding was not, by any means, ruined by these people. I'm just commenting on how they underwhelmed and why -
Communication leading up to our event was awful. When we signed on with Act 3, the girl in charge of our account put together our package and emailed over the details for our event. Any time we wanted to make any changes, I made sure I sent them over in writing via email. Most times it would take several emails before the changes were fully adjusted on our bid. I think this person was let go from the company, so we were switched to another account manager. Same deal. Any time we would call, if anyone other than our account manager answered the phone, they were unable to answer questions or provide us any info whatsoever. So frustrating.
Food - I did say the food was delicious. It was! We still get comments from guests telling us how much they enjoyed it. However, the chicken dish we received was not the chicken dish we asked for. We specifically requested a certain chicken dish from the Open House that we attended. We emailed, called, and had in-person meetings about this chicken (seriously!) and were assured that they were clear on which recipe we wanted. No dice. Super bummed.
Service - when we arrived at our event, my husband met up with the bartender to be sure everything was set and to ask him where he wanted the kegs to be delivered. The bartender responded that he wasn't aware that we were having kegs and didn't have the right equipment for that. This was another thing we emailed, called and met in person about. They obviously didn't communicate internally to him about this before he showed up to bartend. Not something the bride or groom should have to deal with in the 11th hour. Arrgghh.
Also re: service - It was time to cut the cake. The announcement had been made. Bride and groom are standing at the cake table. Cameras are poised. But where are the serving utensils?? After about 5 minutes of trying to track down an Act 3 employee, and us standing with fake smiles glued to our confused faces, our DJ finally ran back to the kitchen area and grabbed a knife for us to use. Still don't know where the Act 3 employees were (besides the ones chatting amongst themselves at the bar). Not cool.
All in all, the things we were disappointed in went unnoticed by our guests, so I guess I can't complain too much. It just sucks to spend so much money to have something put together and professionally executed, and have it fall below your expectations.
I might recommend Act 3 to someone else, but probably not anytime soon. I feel I overpaid for what I received.
UPDATE 9/29/09:
So interesting that Lynette H. and Ann D. joined Yelp in September 2009 and felt so compelled to rave about Act3 in their first reviews ever, just 2 days after my so-so review! My opinion of Act3 just went down another star, for what I think are 2 obvious reasons.
UPDATE 11/11/09:
Posts by Lynette H. and Ann D. have been removed. THANK YOU YELP! -
Review from Dawn Q.
Redmond, WA
12/29/2010
As an Executive assistant I have worked with several caterers, vendors etc. For this years corporate holiday party I made arrangements for the Clise Mansion in Redmond and I chose Act 3 from their list of preferred caterers. Clise Mansion and the event planners were a total pain to work with, however Act 3 Catering saved me! From the Start Elizabeth Williams was wonderful, I put as much of the set up work as I could on the catering staff so I wouldn't have to give the mansion a penny over what I absolutely had to. She communicated very well with excellent follow up. The menu was fantastic , the table set ups were pretty and the holiday buffet decorations were gorgeous. Elizabeth even showed up personally for part of our event even though she wasn't scheduled! I was very impressed with the staffs professionalism, the food was absolutely mouthwatering, they adapted very well to any special or last minute requests. I received so many compliments on my event and I know I can thank Elizabeth, Wendy and the staff for that. They made it SO EASY. Definitely recommend!
Specialties
Corporate Meetings, Luncheons, Seminars and Breakfast for earlier risers. Weddings, birhdays, anniversaries, private parties
At Act 3 Catering we are dedicated to continuous innovation and excellence in food service. With more than 20 years ofcatering experience, you can feel free to sit back and relax while one of our professional wedding and event consultants will help you visualize and coordinate the reception of your dreams.
We specialize in creating custom menus for you and your guests to remember forever. At Act 3 Catering we love exceeding our clients' expectations with our creative and cutting edge menus. Our chefs work tirelessly to create amazing meals for your dining pleasure. Using the freshest ingredients, delicate textures and exquisite colors, their passion for food is obvious and shared effortlessly in their abundant displays of artistic expression.
History
Established in 1985
Act 3 Catering has been serving the Greater Seattle/Tacoma area for over 20 years. We are a family owned and operated business welcoming you to share with us our passion for great food at an affordable price. At Act 3 Catering we have a complete team of enthusiastic and hardworking individuals that work together to create and deliver quality food with top-notch service.
At Act 3 Catering, our family consists of highly skilled and innovative chefs, friendly, professional event coordinators, diligent, and proficient delivery drivers, and highly knowledgeable and attentive events staff personnel.
We invite you to browse through our website to see and discover what makes Act 3 Catering so unique and how we have grown into one of Seattle's top catering companies. We are happy to assist you in planning your next corporate function, wedding or special occasion.
