ACORN TIRE HOFFMAN
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Services Offered
Verified by Business
Oil Change in 18 reviews
Tire Rotation & Wheel Alig… in 5 reviews
Towing in 2 reviews
Tire Balancing in 1 review
Tire Repair in 11 reviews
Vehicle Inspections in 3 reviews
Brake Services in 1 review
Tire Installation in 1 review
Review Highlights
“Front desk wise, when I initially called I spoke to Andy who was very polite and helpful and then mike processed my paperwork.” in 6 reviews
“Alex, the assistant manager was absolutely perfect the way he took care of his customers, including myself...” in 5 reviews
“Bottom line - if you're the type of person who has been looking for the unicorn that is an honest shop, this is the place for you.” in 3 reviews
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About the Business
Business owner information
Frank A.
When it comes to the performance of your vehicle, you want quality service from trusted experts. We are a Goodyear Tire & Service Network location. We carry Goodyear products and offer a wide range of automotive and tire services. From new tires to an oil change, to battery replacement, our skilled technicians will help repair and maintain your vehicle.
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Recommended Reviews
Overall rating
48 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Patricia A.Schaumburg, IL09Feb 19, 2018
Good, Fast, and Cheap. Never thought I'd say those three things together, but this is my second time at Acorn Tire in Hoffman Estates, and that is what I experienced both times. I was there last year for a new pair of front tires. Today I was there because of a slow leak. They took care of it quickly, plus they replaced a sensor. I'd known the sensor was off for awhile, but another shop had quoted me 3 times the price that Acorn charged so I hadn't had it replaced yet.
There is a nice waiting room, and employees are nice and responsible.Helpful 0Thanks 0Love this 0Oh no 0 - Casey K.Norcross, GA012Feb 17, 2024
Poor everything and it looks worse than it did when I took it in. I cannot believe they had the gall to also charge me for over $100 for this!!!! The service requested was not even good quality!!! They don't even deserve the one star!!!! I also wasted a whole day for this!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Lainey S.Schaumburg, IL01Nov 8, 2023
Went in to get my brakes changed or see how much it would be for rotors and pads, this came out to $900 I know cars and this is honestly ridiculous pricing and not to mention the brakes that were changed into my car were not new and have not been up to the quality of a new brake, not even a month after " brand new " pads I can hear them squeaking
Helpful 0Thanks 0Love this 0Oh no 0 - Mark V.Hoffman Estates, IL03Sep 6, 2023
dropped car off for muffler repair and was quoted 1650$ to put on a new hanger and replace some pipes, went across town to valasquez and they did the same job for $ 180 then they tried to get me for 32 bucks for the quote, crooks i will never go back and i live 300 feet from the shop.
Helpful 0Thanks 0Love this 0Oh no 0 - Tom L.Schaumburg, IL121Feb 15, 2023
Every experience is better than the last one! They are happy to see me and willing to fit me in with my tire issues! Great job!!
Helpful 0Thanks 0Love this 0Oh no 0 - Bobby S.Hoffman Estates, IL116213Jan 16, 2022
Went in to have my battery checked. Always have good experiences here and this time I was a little let down. They did not bother to tell me my battery was bad just replaced it with a new one. No info given before replacing it with what seems like an expensive battery. I'm sure some labor was involved but usually there are some choices to be made in terms of cold crank amps, warrantee etc which changes the cost of the battery.
Helpful 0Thanks 0Love this 1Oh no 0 - Mark S.Schaumburg, IL317Sep 11, 2022
We came in to get our brakes done as they were making a grinding noise and really needed the done on a Saturday. My wife works during the week, and drives my kids so safety is really important. We also had to pick up our kids from school and needed to be out by a certain time. They finished our brakes much quicker. Overall it was a great experience. Brakes work great too.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff C.Rolling Meadows, IL22101Mar 1, 2019
If you enjoy 300% markups for parts this is the place to go.
The price from them. Strut assembly $370 for ONE!
Internet price...... and not even the cheapest I found.
$125.
So.... $740. Or... $250.
Hmmmm. Tough decision.
But hey.... they did inspect it for free
Lol.... so, I got a response... get this.
"Our prices reflect the quality work we do"
So... if I bring in the parts at a 300% less price the quality of work you do sucks??? Your employees somehow get stupider if the price of a part is lower?
Damn... another reason to NEVER come here.
You're price gouging, plain and simple.
I get it. You got to pay your taxes... but so do I
Just wanted to warn the masses that the local mechanics out there are a better option.
Thx for the response however.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Frank A.
Mar 1, 2019
Jeff, Thank you for your feedback, our prices reflect the quality of work we do and come with a 2 year 24000 mile (no questions asked) nationwide warranty. We pride ourselves in providing quality work and have been in this location since 1974. Thank you Jeff for the opportunity to give you an honest inspection of your car's needs.
- Bob B.Shawnee, KS7107Feb 29, 2020
Wow. I am from out of town. My check engine light came on. I called around and no one was able to help me. Drive by Acorn Goodyear. Not only did they fit me in. They diagnosed my problem and then fixed it. All on a Saturday afternoon with no appointment. Great service and explained my problem and what it would be to fix it. Would definitely recommend them to anyone.
Helpful 1Thanks 0Love this 0Oh no 0 - A D.Bartlett, IL04120Oct 26, 2019
DO NOT TRUST THIS PLACE.
They have no set prices and use this as an opportunity to increase them randomly if they feel they can take advantage of you. Every time you check out at the front desk the staff considers what to charge you and what fees to add to the invoice based on what they feel like at that moment. A very unsure process. First price is always ridiculous and if you fall for it the next time you come it will have dramatically increased. Part of the oil change invoice today included a $10 shop parts fee, Andy stated this fee is because if they spill oil they will need to use a towel to wipe it up- also because they place a seat cover to keep your car clean. Wow! He said a way to get around this is to ask them not to use a seat cover and that they don't spill oil.... This is a slimy place. You literally charge a fee for things that you do while performing an oil change and items that YOU the shop own! I wonder if the mechanic takes a sip of water if they would add a mechanic thirst fee? Besides this $10 fee the actual price of the oil change increased, AND they tacked on a $17 labor fee.
The customer service here is just as terrible. Andy rather argued over the price instead of trying to save a loyal customer. We will never return to this scam and will be sure to share our experiences with everyone in the Schaumburg/Hoffman community.Helpful 2Thanks 0Love this 0Oh no 0
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