Ace Hardware of Gig Harbor

4.5 star rating
6 reviews Rating Details

Category: Hardware Stores  [Edit]

4816 Point Fosdick Dr NW
Gig Harbor, WA 98335
(253) 858-6169
Price Range:
$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Wheelchair Accessible:
Yes
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6 reviews in English

  • Review from Bob O.

    • 0 friends
    • 19 reviews

    Gig Harbor, WA

    5.0 star rating
    12/6/2011

    For a small community, both stores have a good selection of just about anything you can think of. Although they can't always compete with the big box stores, they beat them hands down with the store associates. They hire people who have been in the trades, or really know how fix things. When you need to know how to do something, I can always find someone with an answer. When they don't know, they can direct you to another store, contractor, etc.

    They carry good quality products, and many brand names. What I like most about the store is that they carry a lot of different things for the home and garden. If you need to find a gift for someone, you can always find something here.

  • Review from Rusty S.

    Tacoma, WA

    4.0 star rating
    3/2/2012 2 Check-ins Here

    You gotta love a hardware store that stocks just about everything you might need (without a million square feet of floor space) and always seems to have the staff available to help you find it.  

    Ace might not be able to match the variety of each item or volume discount pricing offered by the mega-chain stores (Lowe's and Home Depot), but chances are they've got something that will do just fine and it won't cost much more here than elsewhere.  If that's not the case, at least you probably got some good information by stopping here first.

    Like several others have mentioned, customer service is king here.  It seems like whenever I shop at Home Depot I have to go hunting for an employee to assist me (even when found, they may or may not actually be any help).  Just about every time I've been into Ace, though, I've  been offered assistance before I've even had a chance to ask!  Also, since the store is smaller it's more likely that you'll be able to find what you're looking for without wasing an hour searching for it.  Great store!

  • Review from Erin K.

    Gig Harbor, WA

    5.0 star rating
    4/28/2008

    What a cool hardware store!  I say that because it sells stuff other than hardware, or I just wouldn't care about it.  I mean, martini glasses and decorative pillows and furniture and Mario Batali cookware and nice cookbooks... a family affair kind of a place!
    Most impressive of all is the service.  I was in this store for a total of 15 minutes and 5 different employees asked if I needed assistance.  It was fabulous :)  Ryan helped us out with our lock and key needs, and he was wonderful.  Definitely my go-to hardware place in Gig Harbor!

  • Review from Glenna L.

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    • 5 reviews

    Gig Harbor, WA

    4.0 star rating
    2/12/2011

    Not the cheapest, and they may not have the more obscure items, but what they do have is customer service!  If I ask for an item's location, by the time I arrive there, help is waiting in the aisle to answer questions and give instructions.  (Take that, Home Depot!)
    They do have a great selection of kitchen and home utility stuff.  Again, not discounted, but excellent quality.

  • Review from Sam E.

    • 9 friends
    • 20 reviews

    Tacoma, WA

    5.0 star rating
    7/25/2010

    Awesome!! One of the few places still left in the area that you can go to and still get the service you got 20 years ago. I remember going there as a kid with my grampa and it hasn't changed since then. It still looks and feels the same when you go inside. The customer service is great. There are always a lot of employees walking the floor, waiting and more than willing to help you with anything. Even if they don't have what you're looking for you still leave there feeling like you accomplished something. They usually have some kind of idea for you at least, like where you could go to find what you're looking for. I always find this place extremely helpful. The employees go above and beyond and sometimes totally out of their way to help you with anything!

  • Review from A. F.

    • 0 friends
    • 3 reviews

    Gig Harbor, WA

    5.0 star rating
    10/16/2010

    Like other posters have said, the service is great.  Within seconds of walking into the store, a staff member will ask if they can help you find something.  They can tell the isle number of any item and usually they will show you where it is and give you advice on how to use it.