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AccuTemp Refrigeration
Categories: Home Services Contractors Home Services Heating & Air Conditioning/HVAC Contractors, Heating & Air Conditioning/HVAC [Edit]
3231 E Washington StPhoenix, AZ 85034
Serving Phoenix and surrounding area
(602) 957-3745
- Hours:
Mon-Fri 7:30 am - 5 pm
- Accepts Credit Cards:
- Yes
8 reviews for AccuTemp Refrigeration
8 reviews in English
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Review from Andy G.
5/20/2012
Consummate professionals.
I called at 8:30pm on a Saturday night with a broken A/C unit. They indeed called back within the hour (as promised on their web site) and offered to come out the same night. The woman who called clearly explained what the rates would be and what I could expect. I decided it could wait until morning (since one of our two units was still working) so we agreed on 9:00am Sunday morning.
The technician arrived promptly, was very personable and polite, and quickly diagnosed and fixed the issue. He explained that their technicians do not work on commission so they are not under any pressure to oversell or overcharge.
House is nice and cool now--everything is great. Huge thank you to AccuTemp. 100 degree heat + broken A/C = no fun. -
Review from Bri F.
Phoenix, AZ
4/6/2012
i saw the good reviews on yelp so i called accutemp for a price quote for an ac check up... the receptionist asked if i was a srp or aps customer. i have srp. right now they are running a special for srp customers for $30 for a check up! (a great deal.. normally its 70!)
i was going to be home from work for a few days, but they didnt really have any openings until the end of the month.. the receptionist was able to fit me in so i didnt have to have a friend come over and wait for the technician when i was at work...
ken came out to look at my system. he was super kind and friendly. he explained the parts of the unit to me and what to notice if there are problems... and he answered all of my questions (and i had a bunch..!) super pleased w/ my experience w/ accutemp! :) -
Review from J B.
Bellevue, WA
5/6/2012
FABULOUS! Thanks Yelp writers for the reviews! You guys put in touch with a great company.
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Review from Sandy C.
9/9/2011
Ok, so I'm gonna join the 5-star gang and say that I actually agree. Because of these ratings, I gave this company a try. We had to a completely new AC Unit for our upstairs since it was slowly dying out.
Matt was the one that came over to our house for the initial meeting and he explained how much longer our units had. He went over many types of units available and what kind of payment they took. Very professional and we felt comfortable with him, so we decided to go with him.
The next week, they sent a team out, and it took from early morning to late afternoon to get it done, but we are happy with the nice, cool air now!
Since our downstairs AC is dying out, I think we are going to go with these guys again since we were so happy the first time. -
Review from Julia T.
6/24/2008
Accutemp are honest and fair air conditioning contractors!
Last summer I decided to replace my 25 year old A/C unit before it broke, and I was desperate to find a new one.
I scoffed at the, if it isn't broke don't fix it people, those are the people who get ripped off when their A/C breaks in the middle of summer in Arizona.
So I had the available funds, and I got the names for several A/C contractors. Some were personal referrals, others were SRP recommended. I double checked each company's record with the BBB and the AZ Registrar of Contractors, especially since in AZ we have so many A/C contractors, some of whom are scam artists.
I narrowed my list down to five companies and got estimates from them. I was of course looking for the lowest estimate, but I was also looking for the one with great customer service too. When you buy an A/C unit you generally deal with that company on an ongoing basis for maintenance.
Four of the companies gave me a quote for the exact same A/C unit which made them easy to compare. When I had all 5 estimates I called the one that offered me the lowest quote, had been professional, on time, and had a good service plan, which was Accutemp. I had another larger A/C contractor here in the valley whose quote was $700 higher than Accutemp, call me back a week after I got their estimate and they offered to undercut my lowest bid from any other company by $100. I told them no thanks. Why couldn't they have just offered me their best price on their initial estimate? I think that is sleazy, and I was not going to undercut another business who gave me their best price up front to save $100.
The range of quotes to do the exact same job with the exact same A/C unit varied from $400-$800 above the lowest bid. Which goes to show, that even reputable companies seem to be overcharging for new A/C units.
Accutemp did a good job, and I feel lucky that I found a trustworthy company.Listed in: You did me right!
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Review from Julie F.
Phoenix, AZ
7/19/2011
After 4+ bids for an AC Unit, I went with AccuTemp. Matt was helpful and honest. He gave us time to do our research and answered all our questions. The installers were professional and although a mistake was made, they came out quickly upon realizing there was a problem and corrected their mistake. Mike was on top of it and wanted us to know that they stood behind their work. Hopefully there will be no more problems in the future but should there be, I am sure they will be there to help and fix them.
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Review from Wendy B.
Phoenix, AZ
8/30/2011
I called Monday morning during a heat wave and said that our unit was not cooling down as much as it should a hot afternoon. They said they either could come out in the afternoon or the next day, which--considering we still had a/c and it was cool at night--was fine. They did keep in touch (it was the next day), and I found the technician to be on-time and responsive. (Some freon just needed to be added.) The service call was $65 and the lb. of freon $25, so it was very reasonable. He told me the techs work by the hour and not on commission like some companies, so they don't try to sell you something they don't need. I definitely would use this company again.
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Review from Kelly M.
Mesa, AZ
9/8/2010
Two other AC companies were going to charge me double for the same fix. Accutemp has a new customer for life! Highly recommend!
