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Accurate Imports Inc
Rating Details »
Category: Auto Repair [Edit]
Neighborhood: Irving Park4329 W Addison St
Chicago, IL 60641
(773) 725-1820
- Hours:
Mon. 8:00 a.m. - 6:00 p.m.
Sat. 8:00 a.m. - 1:00 p.m.
13 reviews for Accurate Imports Inc
These guys rock. They're my goto guys now - i've had many tire problems and Joe and Oscar (Carlos, too) always go the extra mile to help me out - staying open late, giving me advice on the phone, or only charging me when they fix something.
For example, a couple weeks ago I took my car in cuz it was vibrating so bad on the highway i could only drive up to 50 mph .. they concluded i hit a bad pothole - which i do all the time on crappy chicago roads. They tried to fix, balanced the tires, and moved the guilty wheel from front to back, but said to really fix i would have to get new wheels or send mine away to get fixed (which i have yet to do). It still vibrates, but much less - i can go 75 mph now. And they did this all for free. I don't know if its cuz i dropped $2k last fall with them or if they're this nice to people off the street - either way, I highly recommend them.
2 Previous Reviews: Show all »
Have a Mysterious Car Problem? Go to these Guys.
I wanted to thank you for repairing my 1999 black Saab 9-5 this week.
You knew immediately how to fix my leaking moon roof and did so.
More importantly, you diagnosed my mysterious engine start problem. It was a crankshaft sensor. You only charged an hour of labor when I think it took more like two hours to diagnose and repair. It was a hard problem that had stumped another car mechanic at a different shop.
You've fixed my Saab 9-5 twice when other mechanics failed:
1) Remember the tensioner bar problem that you diagnosed with a screwdriver in 3 minutes or less? I spent $200 trying to have that fixed on the south side by a mechanic. You guys fixed it right the first time.
2) And now the crankshaft sensor. I'd drive my car 5 minutes, shop for 5 minutes, and the car wouldn't start. Had to wait 10 minutes before starting. It also died in traffic a few times (scary).
I can't help but give you guys a 5 star rating. You've cost effectively fixed car problems nobody else could fix on my Saab 9-5.
Thanks guys.
I have a 1999 Subaru Outback and have been taking my car to Oscar since learning about them from the Car Talk website. They are great because they can c-o-m-m-u-n-i-c-a-t-e. They will explain what you need and never do deferred maintenance that you can't yet afford.
They will also offer to FIX and not necessarily replace damaged parts, which is a huge bonus to the wallet.
I just took my 2002 Jetta to Accurate Imports for a leak issue (water saturating drivers side floor after rain, snow, etc.) and to fix my rear passenger door, which wouldn't open from the inside.
I was really worried about the leaking and thought they might have to rip open the car and charge me a ton of $... and leave me stranded far from home. Instead, I waited about 45 minutes (they have TV) for them to check out the car, clear a clog and do an easy repair on the door for NO CHARGE.
I'm a girl who knows absolutely nothing about cars, so it would have been easy for them to take advantage of me and charge me for their time and the repairs. They just asked that I come in for my next oil change or repair, and I definitely will.
Fingers crossed that their quick fix solves the leaking. If not, I'm sure they could diagnose a larger problem for a fair price.
At 8:15pm on a Tuesday, I dropped off the keys in Accurate Imports. They said they'd call the next day when they'd sorted out the issue with my BMW. They did not. I called them mid-day the next day and they said they were unable to fix the problem, but "hadn't gotten around to" telling me the car was ready to be hauled to another shop with more capable staff. Additionally, they couldn't refer me to another shop. I ended up taking it to another shop after three days. Bottom line not professional, waste of time.
I'd been fretting for months about a noise my car was making when I accelerated. I'd brought my Honda to two mechanics before finding Accurate Imports on Car Talk's Website, and one (Carr's Honda) said it was the struts while the other - (Park Ridge Auto Clinic - my mechanic for as long as I've driven) - said my car was just "getting older and louder." Meanwhile I was afraid to drive over 40, because the noise got louder and louder as I accelerated. Accurate Imports quickly diagnosed the problem (turns out my struts were absolutely fine and intact - I had a cracked tie rod and worn wheel bearings on my driver's side front wheel) and they fixed that plus half a dozen other far more minor things for over $100 less than I'd been quoted at Carr's Honda just to replace my perfectly good struts.
My car is nearly silent now as I drive, and I am SO relieved and feel safe again behind the wheel! I can't recommend them highly enough. Carlos took the time to listen to exactly what my worries were over the phone, then went over everything with me again when I came in to drop off the car. He then asked if there was anything else I noticed or was concerned about. He then called me back after going over my car from bumper to bumper and gave me breakdown in price for each thing they'd found that needed to be taken care of, distinguishing between what needed to be taken care of immediately versus what I could wait on for a while. I won't go anywhere else.
I've been taking my CR-V to Oscar since I moved to Chicago 3 years ago. The communication Oscar gives is incredible. He doesn't fix anything unless personally OK'd by my wife or I. He charges more than where I previously went in St. Louis, but when compared to other shops in Chicago his prices are average. When doing repair work he has often done other 'minor' repairs (like reattaching a license plate or fixing a broken clock) for free. It may not sound like much, but the only time I didn't go to Oscar and took it to a shop closer to where I live they nickel-and-dimed every little thing they could. Not Oscar. He's a very straightforward and competent mechanic. I would recommend him to anyone with a Honda/Acura or Toyota/Lexus (or really any other make of car.)
What a rip off. Accurate Imports is the most expensive place I've ever been to and they don't know s11t. I probably know more about BMWs than they do. I took my car there and they didn't fix anything. I had a simple Check Engine light problem. I check the codes and figured I'm going to need a O2 sensor. I took it there and those morans replaced the wrong one and not original on top of it. I paid close to $500 for it! I called them it is like talking to idiots. I gave up and took it to another shop $300 the bill was. My advice AVOID!
Man I dont know who writes these reviews. Accurate Imports Inc may be OK for simple things like a tune up or oil change but don't take your car for anything more than that. I took my car there a couple of times for oil
change mostly. The last time though they really messed up and I'm not going back there again, never. I had a problem with my blower motor. They fixed it in a way that caused my car to almost catch on fire. I was driving my mom to doctor and there was a lot of smoke cumming out from under a dash. I stopped the car and we got out in panic. After a while the car stopped smoking and I took it to another shop. The mechanic told me they put a fuse that was 4 times too big, the biggest one there was which was just plain stupid. He replaced the motor and motor resistoralso he had to replace the burned wiring. It cost me close to $500 to fix Accurate "repair". You think I'm going back to Accurate Imports again, I don't think so. Avoid.
If it was possible to give 10 stars, I would.
They are the nicest and most honest people I have ever met that happen to also be mechanics! I have taken my beloved 11-year-old Nissan Sentra there for a few years and I swear the car still purrs because of their handiwork. If the world comes to an end, my Sentra and roaches will be the only things left! It is a tank.
And you don't even have to take my word for it, Accurate Imports is recommend on CarTalk's website as well. Have Click and Clack the Tappit Brothers ever steered anyone in the wrong direction?
Volkswagen owners - take your cars here. They've been working on VWs for years!
Like Elizabeth H., I would these guys a 10-star rating if I could. I've never dealt with them before, but found them after a google search which turned up the review by Elizabeth. When a woman recommends a mechanic, I always feel better about going in cold.
I thought I knew what was wrong with my car when I went in. They even ordered the part I thought it needed. Oscar took one look at the problem and showed me where I was completely wrong.
He then took a spring out of a box and fixed my car, sending me on my way without charging me a dime. I wish I'd known about Accurate Imports ages ago. They are honest and completely professional.
Trust your car with Oscar and Carlos. They'll do right by you!
When I moved to Chicago in 2004, I needed to rebuild my network of restaurants, bars and services, like dry cleaning and auto mechanics. I found Accurate Imports using NPR's Car Talk website and I couldn't be happier with the service I've received. The service is always prompt, honest and, well, accurate.
Not being a car person, I'm always worried that I'll get taken advantage of when I take a car in for service, but Oscar, the owner, is always very upfront with what needs to happen and why, as well as how much parts and labor are going to cost. He also keeps service history so I know the last time I had a belt replaced or tires rotated.
Accurate Imports also understands the value of customer relationships. One of my tires ended up with a nail in it. Okay, it was more like a bolt. A bolt used to assemble aircraft carriers. Whatever, it was HUGE. They patched it and replaced a burned out bulb for free, knowing that I'd be back in a few months for new tires and general service.
You really can't go wrong with Accurate Imports. I recommend them highly.
We have been customers of Oscar's for years. Like other's, we got Accurate Import's reco from the Click and Clack website nearly 10 years ago. At the time we had a 1990 Ford Escort. It was a reliable car - that Oscar ensured remained trusty over the years. In addition to fixing the regular things that happen to a car nearly 20 years old, the front seat had to be replaced, as well as the windshield. Oscar made all of these things happen. He's reliable and communicative - if you have an issue - bring it up to him. He's going to resolve it, I am sure.
