Accurate Air Conditioning & Heating

3.5 star rating
2 reviews

Category: Heating & Air Conditioning/HVAC  [Edit]

1321 E Weber Dr
Tempe, AZ 85281
Serving Tempe and surrounding area
(480) 894-2998
Hours:

Mon-Sun 8 am - 4 pm

Accepts Credit Cards:
Yes
About This Business:

a/c, heating. plumbing, solar, and duct sealing and cleaning.

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2 reviews in English

  • Review from Jennie E.

    • 8 friends
    • 1 review

    Phoenix, AZ

    5.0 star rating
    10/18/2011

    My family has been using Accurate Air for over 20 years and I personally have been using them for 8 years. They have great, friendly service. Very dependable, make an effort to get to you as soon as possible. Friendly office staff too. We use them for both A/C work and plumbing and have always been satisfied

  • Review from Bret G.

    • 18 friends
    • 19 reviews

    Tempe, AZ

    2.0 star rating
    6/24/2009

    Accurate installed a Trane A/C unit at our house and it has required quite a bit of service over its first 2 years.  Recently, the thermostat broke and needed to be replaced -- of course on a 107 degree Saturday.  We had the technician come out and he told us that they do not carry the part with them and that Accurate does not provide access to the part over the weekend.  He wanted to put on a temporary thermostat but made it clear that he had no idea if it would work.  Given the fact the 2-year old unit has broken twice already and we had no idea if it would void the warranty, we decided that was a bad idea.  We paid him $146 for this call.  

    We then called another provider who stocks the part (yes, even on weekends and after hours) and we got it replaced a few hours later, no hassles.  I do not understand how an authorized service agent of Trane does not stock parts over the weekend, particularly when we are talking AC during June in Phoenix.  As an aside, Accurate did call 4 days later, but not to try to resolve our issue but instead to make sure their technician followed the protocol of the company, which I guess he did.  

    So, I'd say if you want quick service and expert repair, steer clear of Accurate.

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What's This?

About This Business

Provided by business

Specialties

Accurate Air has been meeting our customers' cooling, heating and plumbing needs since 1965.  We are a family owned company built from family values.  Today, we continue to do business with our customers' best interests in mind whether your system is in need of repair or total replacement.  We offer free estimates on new systems.

We are a member of the Trane Comfort Specialist program and have been awarded Excellence in Customer Satisfaction awards since 2002.  

Our technicians are NATE certified so they have the knowledge to get the job done right the first time.

We are proud of our A+ rating with the Better Business Bureau.

Licensed, Bonded & Insured C39-59025

10% Senior Discount

History

Established in 1965

Family owned and operated

Meet the Manager: Tom W.

Tom's parents founded Accurate Air in 1965.  Since 1974, Tom has made his career at Accurate Air and is one of the most experienced and knowledgeable professionals in the HVAC industry!  Tom believes in honest and fair business practices which has created many long-term relationships with his customers.

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