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AC Watercrafts
One review for AC Watercrafts
1 review in English
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Review from Vivian W.
Pasadena, CA
7/8/2010
$100.00 for a full 8 hours of Jet Ski fun sounds like a great deal, but at AC Watercrafts, it really isn't. This business is just shady and quite frankly, the owner doesn't care. Even when we told him the police were on his way he would not come down to the shop.
STAY AWAY. YOU HAVE BEEN WARNED.
I was out with my extended family with kids from 5-17 years old and we had already decided to go jet skiing in the river and saw this great deal on jet skis so we rented 3 of them. We were told that they had newer model jet skis so we decided to go for it.
We had some issues when were paying for the jet skis when they charged us 10% sales tax rather than the 8.75% that Arizona charges and called them out on it and they fixed it. So we rented three of them and go to meet them at the river.
When they arrived at the river they were definitely not newer model jet skis and one of them couldn't even go over 32MPH. So...liar liar pants on fire.
After a couple hours one of the jet skis broke down, luckily near the shore so we called them to come pick it up and they brought us a new one. When they brought it to us the first thing we noticed was a 3-inch gash across the front of the jet ski and we told the man who was delivering it to us and he said that he would not charge us for it. So fine.
After another couple of hours the boys took them out about 10 minutes down the river and we find out from one of the cousins that they're stranded because their engine died and we need to tow them, and quickly, because they are just floating down the river pretty quickly. Luckily a good samaritan was nearby and helped us tow him back. We call them to pick it up and they bring us yet another jet ski.
Another couple hours later, another jet ski's engine dies and we have to go and tow them back again. At this point we're just tired of playing musical jet skis and have them pick them all up and go to settle the bill and this is where it gets so messy that a letter to the Attorney General has been written and a incident report has been filed with the Bullhead City police.
One of the kids lost the key thing for the jet ski when the jet ski flipped over so they charged us for that as well as a missing handle grip (that was missing before but we didn't mention it). Fair enough. That came out to be maybe...30 dollars.
They proceeded to charge us for that three-inch gash that they said they weren't going to charge us for and gave us a written receipt for $231.00. But when they charged the credit card, they charged us for $321.00 and said it was taxes and stuff and no matter which way you look at it, doesn't add up as well as some 90 dollars in gas. When we asked the guy in the store for his name since he conducted the assessment he wouldn't give us his name and told us to take down the business name. I tried to reason with him and told him that if his manager asks me who conducted the assessment of the damages, I need to know who did it but the guy would not give it up and he was being a complete douche. So we called the police and he was forced to give up his name for the incident report.
These guys are just trying to scam you and extort money from you. Should this escalate further, I'll be sure the update. But small claims court is looking mighty fine.
