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Abel Garage Door

1 star rating
based on 1 review

Category: Contractors

Sacramento, CA 95814
(916) 344-7400
Hours:

Mon-Sun. 7:00 a.m. - 7:00 p.m.

1 review for Abel Garage Door

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Photo of Marcella I.

 

29

47

Marcella I.

Sacramento, CA

1 star rating
11/19/2008

Wendy, I wish i could say the same.

I used them a little less than a month ago when my garage door wanted to commit garage door suicide and jumped the tracks which loosened the wires.  They did their duty ($105 for putting things back on track, etc) and charged us an additional $10 for using a credit card.  Weird.

Fast forward to today.  I couldn't close my garage.  Same thing minus the wires.  Called and someone on the other end (answering service? sounded half dead/half stoned) asked my info and what the problem was and said that someone would call me back.  Two hours later someone called me back to ask me redundant questions over and over again (like it was going to solve itself with all his questions): what was the problem? (roller not on the track) were you doing anything weird with it? (are you serious) can you close the garage door? (no, it's off the track) Does it close at an angle (NO, it's off the track) Is someone home now? (yes, because I CAN'T CLOSE THE GARAGE) [insert huge sigh].  The man told me that someone would be there sometime today.  I forgot to tell him that I have a job!

Two hours after that some dude showed up told me that the roller was worn and that  he "might have over looked it the last time he was over".  Really you douche?  You were working on the SAME ONE the last time. I was thinking of fighting him if he was going to charge me, but I was so done with him I gave him $5 for the roller and he was out in less than 5 minutes.

Over all time in waiting: 4 hours 15 mins
Work time: 2 minutes
Parts: $5
Vacation time used: 5
Blood pressure rating: off the charts.

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Comment from Greg F. of Abel Garage Door 7/3/2009   
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Marcella, If you had called us this would not have happened!…    More »
What's This?

About This Business

Provided by business

Specialties

Licensed, Bonded, & Fully Insured CSLB #925734

Garage Door and Garage Door Opener Repair, Service and Installation. Replacement panels, broken cables and springs, pulleys and bearings. Don't replace when we can repair for a fraction of the cost! Prices quoted over the phone. Absolute Best Prices.

History

Established in 1987

Our business was founded in 1987 to serve homeowners throughout the Sacramento Area. Unlike most companies, we focus on repair and service of garage doors. We also provide installation, service and repair of garage door openers.

Our philosopy, of hard work for a fair price is the cornerstone of our business.

We are available 7 days a week 12 hours a day, with 24 hour emergency service available.

Meet the Business Owner: Greg F.

I spent years learning the trade from the previous owner of Abel Garage Door. At the time, most garage door repair companies were not licensed by the State's Contractor's board because most repairs met the $500 dollar stipulation for contracts.

I purchased the company from the previous owner, continuing our reputation for on time service and repair for an affordable price. I also went ahead and got my contractor's license.

Having a contractor's license, assures you the homeowner of our commitment to professional, reliable service. We are fully licensed, insured and bonded.

It is my commitment to you, to provide the best quality, professional service and repair available. I am always able to speak with you personally over the phone. Thank you.

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