ABC Plumbing, Heating, Cooling & Electric

1.0 star rating
5 reviews Rating Details

Categories: Plumbing, Heating & Air Conditioning/HVAC, Electricians  [Edit]

760 Hastings Ln
Buffalo Grove, IL 60089
Serving Buffalo Grove and surrounding area
(847) 419-1000
Hours:

Mon-Sun 12 am - 12 am

Accepts Credit Cards:
Yes
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5 reviews in English

  • Review from Gary F.

    • 0 friends
    • 1 review

    Lake Zurich, IL

    1.0 star rating
    5/25/2012

    ABC quoted $604 for a AC repair. Paid them $99 for service call and called another company who completed repair for $194.00. Complained to ABC and they justified their quote by saying that their technicians were bonded and drug screened. They agreed to refund $99.00.  Have not received and they haven't answered my messages. Would not recommend them-very overpriced and not honest.

  • Review from dunata d.

    • 2 friends
    • 4 reviews

    Chicago, IL

    1.0 star rating
    5/23/2012

    Do not call this company. They are slimy and will rake you over the coals. My husband found them in a 'best of' magazine or something and he should have relied on the Yelp reviews. The maintenance guy came out and told us we needed an electrical upgrade, new this, new that...basically 800+ in repairs and he didn't know how long it would last. He suggested a new unit. Then, the 'sales' guy comes and after sitting through a half hour of being showed pictures of how everyone else does bad work and being constantly told how wonderful going into the Army is (that's right, was he a recruiter?), the prices he gave were INSANE. Between 4200 (low end) - 7300 (high end). We 'needed' a 3.5 ton unit based on his calculations, but they told us they don't make. Then when he saw we had a 3.5 ton, my husband said, 'I thought they don't make 3.5 ton?' Well, then he changes his story to tell us they just don't carry them. He told us he could discount us 500 bucks if we signed a contract right then and there and also another 300 if we purchased their service plan. We decided something seemed extremely sleezy so we got a second opinion. It turned out that all we needed was freon - 90 bucks. REALLY? DO NOT CALL THESE PEOPLE!

  • Review from Mardi T.

    • 5 friends
    • 38 reviews

    Chicago, IL

    1.0 star rating
    5/1/2012

    Totally overpriced - and late.  They give you a 4 hour window - but don't expect them to show up in that window, or apologize when they are late. Then they charged us $499.00 to replace a faucet - when we had all of the materials necessary and it took the guy 45 mins.  $499 for 45 mins?!  Bad business..... Won't use them again or recommend them to others.

  • Review from Joseph P.

    • 2 friends
    • 144 reviews

    Buffalo Grove, IL

    1.0 star rating
    12/7/2010

    Wow.. what over pricing.  They replaced the valve inserts in a shower a few years back in 45 minutes total (including going to get the parts) and charged $300.  The parts turn out to cost less than $10 each at a hardware store.  Friendly enough.. but so are loan sharks when you are borrowing cash......

  • Review from Jay W.

    • 0 friends
    • 108 reviews

    Northeast, IL

    1.0 star rating
    4/19/2010

    Terrible, hard sell tactics and the HIGHEST of the high prices.   I am not sure where they find these part plumber-part con artist employees but they do.  We got suckered by the $59 fee, and in hindsight I should have not paid it.  Oh well a $60 lesson I learned - and intend to share with the WORLD so others don't make the same mistake.  A water heater went out in a condo of ours.  40 gal electric unit.  Their price: $1300.  $1300!!  And that was their famous "if you sign tonight" discount price.  I asked the man to leave.  The valve at the bottom was clogged shut so getting the water out was tricky.  This guy gave us this long speech about how hard it was.  YAPYAPYAP.  We removed the outlet fitting on the top and sucked the water out 5 gals at a time with a shop vac, and sent it down the toilet.  20 minutes.  Then we went to Menards and bought a new one, $230, my brother in law helped me install it.  Essentially they wanted $1000 labor, or probably $400 an hr.  ABC is a terrible plumber.  NEVER CALL THEM.  Don't believe their fancy website filled with all the marketing gimmicks.  STAY AWAY!!

What's This?

About This Business

Provided by business

Specialties

Providing exceptional customer service combined with the very best plumbing, heating, air conditioning and electrical services is what we do day in and day out. And we've been doing it that way for over 60 years.

Our Master Technicians are true professionals; they arrive on time wearing a clean uniform, listen to your needs and thoroughly clean the work area when the job is done . All work is guaranteed and we follow up to make sure you're 100% satisfied with our work and our people.

Whether it is a routine or emergency call, here at ABC, you'll never hear "Leave a message at the tone and we'll get back to you when we can, because we have friendly operators who are ready to help answer all calls 24 hours a day, 7 days a week.  They'll schedule an appointment that is convenient for you and your busy schedule. And with 24/7 service we'll be there when you need us - even at 4 in the morning.

History

Established in 1948

In business since 1948, ABC Plumbing, Heating, Cooling and Electric has always been a family owned and operated business. Over the years we have expanded our trade services to become an area leader in almost all home services including plumbing, heating, air conditioning and electric work.

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