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AAA Leather Doctor Leather Repair Services
4 reviews for AAA Leather Doctor Leather Repair Services
My cat clawed and scratched my new leather sofa. I was just sick. I was very skeptical about having the company do the work because the damage was so bad. I felt the cost was reasonable in comparison to the damage. The cushions do not come off so getting new leather was not an option. A lady came over and did the work in my home while the maid was there. When I got home, I couldn't believe the job she did. It exceeded my expectations. The scratches were gone, plus she matched the existing color of my sofa. I am so thankful for my neighbor who referred them. No more sleepless nights. :)
It was hopeless. Two perfectly good leather couches punctured and scratched by Felis catus. I stumbled upon this service on Yelp and a call was made. An estimate was given by Sharon, who projected an air of a craftsman's confidence after studying the damage done. On the second visit, she completed the work (though she does need the workspace since this is a housecall). I judge these types of services by their results and I can say that two couches are as good as new and now safely under a cover.
that's rather funny to read good experiences from AAA leather doctor. i had a bad experience that actually cost me close to 700 dollars.
i had a couch that needed refinishing and after months of deciding i contacted AAA leather doctor and a woman named Sharon came to my house to have a look at my couch.
off the bat i had a weird feeling about this deal. the couch originally cost me close to 11,000 dollars and with time the color was starting to fade out on me. she told me it was able to be refinished and that she could do it right in my living room. she gave me a price, a little steep i thought but she seemed to sound like she knew what she was doing though i thought it rather strange, id think a job like this would take longer then a day. so i agreed against my first instinct.
we set up a date 4 days from the time she came to originally see my sofa. the appointment was set for 8am. she showed up finally 45 mins later then agreed on. and i could have been mistaken but i believe i smelled alcohol on her breath. she wanted to work in my living room but with a baby at home and after seeing the amount of chemicals and spray cans she had with her. i made her work out in my garage and even helped her and her worker move the sofa out to the garage. after only 5 hours of working on the sofa it wasn't the same color as it originally was though it did look good.
then within 1 week maybe less the color that was put on my 11k sofa was starting to peel and scratch off by merely sitting on it. my children are too little to do damage to the couch and i don't have any pets so i called Sharon and asked her to come back out and take a look at the couch. she set up a date to come out and look and never showed up. i had called back and was told she had the flu and was very sorry. i explained to her what was going on with the sofa and asked for an explanation why this was happening because when it was first explained to me i was told this was a penetrating refinish and was assured it was not topical. she gave me what i believe to be a run around story or how sometimes the dyes do not take to certain leather and she would be glad to come back out and take a look at it.
she finally ended up coming out to take a look only to give me another quote of how much it would be to fix what was happening.
i asked politely for a refund of my original 650 dollars and that was totally out of the question. i ended up having to get rid of the sofa cause the "dye" that she sprayed on my couch was getting peeling everywhere and i could risk having the little ones get a hold of some of it and putting it in their mouth.
i guess from what i read on here AAA leather doctor is a lot better at repairs then refinishing furniture... cause i had a terrible experience.
I didn't know where to file this, but I had a great experience with AAA leather doctor to repair a new purse that I had extensively damaged by accident. My horror story was that the purse was shipped to me without any bubble wrap and I cut through the bottom of my purse with a pair of scissors, I know this is hard to believe but I actually did it! I surfed the internet for a leather repair expert and came upon AAALeatherDoctor. Now, I have to say it is not an actual bricks and mortar business, there are two repair techs (they own the business) that will come to meet you in your area and pick up your leather items or meet you at your place to look at your furniture/items. I was a little worried that this was a scam since I had to meet her in a coffee shop (a bit weird) and I handed over my $600 new purse without any real insurance I was going to get it back. But she left me call a week and a half later that my purse was ready for pick up. They can ship it to you or you can pick it up in their pick up spot at a Mail Boxes Etc. in Studio City. I am blanking now on the name of the owner, the woman that repaired my purse, but she is very knowledgeable about the qualities of leather and what she can and can't do. Upon turning my purse upside down, you cannot tell initially that repair has occurred and it looks as good as new. The repair was reasonable too, under $70 dollars for the amount of damage I did to the purse it was worth it. My only complaint is that they do a lot of work for other clients in the industry, so you may have to wait a while if there are higher priority jobs. Again, she tells you upfront how fast she can turn the work around so at least she is honest. They also repair leather couches, car upholstery and basically anything leather. They'll dye and recondition old leather and I plan to bring more of my handbags to her to be reconditioned.
