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A-V.I.P. Pet Resort
Categories: Pets Pet Services Pet Boarding/Pet Sitting Pets Pet Services Pet Training Pet Boarding/Pet Sitting, Pet Training [Edit]
2675 W Arby AveLas Vegas, NV 89119
Neighborhood: Southeast
(702) 361-8900
Melia S. said: "Was referred to Doggie District by a friend and when she told me it was off of Cheyenne and Rainbow I was a little hesitant. It was a pleasant surprise to walk into the lobby and a) not feel like you're in the Cheyenne/Rainbow…" read more »
20 reviews for A-V.I.P. Pet Resort
20 reviews in English
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Review from Marix B.
Rancho Cucamonga, CA
2/21/2012 2 photos
This is the second time we left Little Prince in here. It costs $35 if you have your pet's shot record and $45 if you don't have it and they are placed in a separate suite. Suite is roomy...they even have a TV set in the room...I told the man in the reception, Little Prince loves The Lion King...:)
Little Prince's hair was matted when we left him there and they groomed him. We payed $35 for his grooming, usually we pay $60-$80 when we go to Petsmart or other grooming salon.
Little Prince seemed happy when we got him...I am very pleased with the service he received at this hotel. We will definitely come back!! -
Review from Kristi C.
Pasadena, CA
3/15/2012
Summary - Not a good experience. Left with the worst pit in my stomach.
We went to Vegas last minute and couldn't get our dog into our favorite place, camp bow wow, due to an event going on in Vegas that weekend. Due to the decent reviews for this place, we decided take our dog here since they had room and were very friendly in the phone.
We asked to have a tour when we first arrived and the place was very small and cramped and put off a bad vibe from the start. We paid extra to have our dog play and not be locked in a kennel all day/ night like the pound. When we picked up our dog the next day, our dog had the strangest behavior I have ever seen. She was barking like crazy and trying to go out the front door and completely ignoring us. She was hopping as if something happened to her back leg but wouldn't let anyone get near here as she was hysterical. The worker never said a word the entire time as this was going on. I finally asked the obvious question if something had happened while we were gone to prompt the worker to explain what was going on. The worker said that our dog was the most rambunctious dog they have had and was misbehaved. I've never heard anything like that before in my life about her. She attends day care frequently and the people always love her and say how great she is. Our dog always leaves either happy or really tired from playing. If there was a problem, I would have much rather had them call me and I would have picked her up rather than have her come home traumatized from that place. Like I said, we've had great experiences at a lot of dog day cares and kennels and never have experienced the pit in my stomach that I had after leaving this place. -
Review from Leslie M.
Phoenix, AZ
4/23/2012 1 Check-in Here
Took my yellow lab here this past weekend last minute and they took him in with no problems. The prices and location are really good compared to other pet hotels so I will be coming back here again when my dog needs a place to crash.
Note: This place is kinda hard to find. GPS was not even able to find them. The main crossstreets are Warm Springs and Las Vegas Blvd. You want to stay on LV Blvd, then go west on Warm Springs until you hit a dead end (pass the Animal Hospital) and make a right til you hit Arby, then make a left. The pet resort is kinda tucked away in a corner at the end of the street. -
Review from Wally R.
El Cajon, CA
4/16/2012
I planned a vacation in Vegas so I needed a place to board my dogs. I visited A-V.I.P. first and immediately noticed that it looked like an animal shelter in the back area where the dogs would be. The fenced cells didn't look friendly. The second thing I noticed was that the only person working was the person at the front desk. I didn't see any other employees or helpers. This concerned me because I figured that there was no one there to supervise my dogs frequently. I immediately ran out of there and headed to Animal Inn. Read my review for the Animal Inn.
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Review from Alysia S.
La Mesa, CA
1/22/2012
I've gotta say: I was nervous about boarding my dog at all. She was a pound-puppy, returned to the pound once before we picked her up, and was very unhappy there. She's not a fan of other dogs, either. Well, they did a great job. They were ready to take her in and didn't blink when I asked if my husband or I could go back and see the kennel she'd be put in. My husband said that it looked fine, and we left her there. I was still a bit hesitant, but hoped that everything would go well.
When we picked her up two days later, I knew it went well: the woman at the front knew who our dog was, made a bunch of positive comments about her, and they had her stuff waiting for us. Lucy didn't seem stressed out at all, was happily following the staff on a leash and didn't accost me when she saw me (she's a momma's girl). If I ever bring the dog with us on a trip to Vegas, this is the place I'll be using. Thanks A-VIP! -
Review from Christiana L.
Dublin, CA
10/10/2011 1 Check-in Here
Who knew there were so many kennels in LV? I sure didn't until I did a quick search and had a huge list to choose from. I ended picking A-VIP because of the reviews (Thanks Yelpers!) and you didn't steer me wrong. Turbo was comfortable in his private kennel. This was very important because he doesn't really get along with other dogs. We went to visit Turbo and the staff was very accommodating and helpful.
**Wish I would've known about the free bath with a "check-in" earlier because I didn't get to redeem prior to pick up. -
Review from Chris P.
Phoenix, AZ
6/15/2011
If you care for your beloved canine or feline, do NOT take your pet here. I was drawn to this place (I ignored the obscene Google reviews for this place because my girlfriend purchased a Groupon for them.
List of basic customer service mistakes:
1. Did not know how to ring up Groupon, suggested I pay full price this time and they use the Groupon on the next visit.
2. Charged my credit card the wrong amount.
3. At the time I picked up my dog she was dirty and appeared to be sick.
4. Did not return my dog's records, toys and leash.
5. 2 weeks later my credit card was charged AGAIN.
6. My dog (hyperactive American Bulldog) did not act the same for apx. one week after we picked her up, which was very odd.
Hoorible experience customer service wise and only god knows what my dog was up to when she stayed there for three days. Never again. -
Review from Lynette G.
Henderson, NV
5/3/2012
I moved to Las Vegas 6 months ago. I needed a place for my 5 year old rottweiler . He is nevous aggressive pet but, very sweet when you are around him a little. I have had trouble in the past with boarders being young and scared of my dog usually when I board him it is always a nightmare. Not this time!! I went in to look at the facitlities prior to boarding. I like that they have several different types of kennels and one group of them looking away from the play yard, so that dogs like mine will not try and bark at the other dogs while they are playing. The kennel was large and clean. The ladies their made me feel very confortable and let me explain my puppy and the challenges we have had. They assured me that they arent affaid of dogs like him and he would be in good hands. So, I decided to keep my boarding appointment. After a long 12 days I picked up my dog. They had him bathed and ready to go with his bed and toys up at the front. They told me that he did really well and no problems!!! WOW what a load off and now I have a place that will care for him when I am out of town.
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Review from Bryan K.
Santa Ana, CA
3/17/2012
I am very impressed with this kennel. Before boarding our dog, I toured the facility in advance and everything is extremely clean and you can tell the animals are well cared for. I like the fact you can bring your dog's bed, food and even a toy with them. The best recommendation is the dog himself....he has been boarded there twice now. He goes in very confidently and most importantly, he came out wagging his tail and you could tell he was happy. They knew we would be picking him up at a certain time, and they had everything ready. The location is a bit tricky to find, but VERY convenient for traveling into/out of Las Vegas;....it is very close to McCarran Airport. Definitely recommend this kennel...and my standard poodle does, as well.
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Review from Gary E.
When we got home from Amtrak's Sacramento Valley Station, we grabbed our set of ready to go luggage then hit the road for Vegas. We'd brought along our dog April and her pal Misty for the ride. They both spent an evening at a dear friend's house and the next day we checked them in here at A-Vip Pet Resort. Not being a local I passed up the main road to this place several times thanks to Garmin. After a few drive-bys I found it...
The minute we parked, this place emitted a warm and welcome feeling. When we walked in, we were greeted by a nice gentlemen who was at the front counter. He gave us a run down on what the resort had to offer and what to expect. He got acquainted with our dogs while we filled out the paperwork.
Soon enough we all headed for the kennels. The kennels come in different sizes and are "roomy" whether you have a large or a small breed dog. There's a roofed and shaded area to protect them from the elements and also a dog run. Each kennel section area was separated by a fence for each others protection. Though they provide dog food (chicken & beef) during the stay free of charge, you have the option of bringing your own dog food. However, they do not allow you to bring your own bowls, which they'll provide. April and Misty happily shared a kennel. We brought a pillow, a blanket and their favorite toys.
During our visits we'd see how eager dogs wanted to rush in. I gather these were the regulars for doggy day care. I even watched an owner get pulled by her dog on a leash. The dogs were greeted by name as they checked in which was pretty cool!
For thirty-five dollars a day for accommodations, food and overall care we felt it was a steal! Besides doggy day care & boarding they also offered pet training and pet grooming services (we had their nails trimmed). Did I forget to mention you can check in your cats too? That's right...
Prior to checking in your pets make sure that they are "kennel ready" meaning they're up to date with the latest required vaccination(s). Call the resort and your vet for more details.
We're very happy and glad that we've found this place thanks to Yelpers! Next time in Vegas our dogs will be back. Great customer service and just minutes away from the strip!...Listed in: All dawgs go to heaven...
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Review from Hillary W.
Las Vegas, NV
6/9/2011
Staff is fantastic. The premises is very clean.
I've boarded my very finicky chihuahua here two times, and both times it has been obvious that she'd been treated well. She didn't lose any weight (in the past, she has refused to eat because she hates the kennel so much) and has not pooped on the floor when she gets home (in defiance, I'm assuming). Both are solid indications that she's well taken care of and comfortable at the kennel.
Yay! -
Review from alia g.
2/25/2011
These folks are GREAT!
Nice facility and well taken care of.
Plus, I'm in and out of there in minutes for drop offs and pick ups.
And more importantly, our dog enjoys himself and loves the people there. So, I don't even hesitate when the hubby and I want to go out of town... I call to make a reservation knowing our dog will be well cared for while we are away.
For $20-25 per day for a small indoor/outdoor combo run, I think this is the BEST value in town. Plus, he gets to play with all the other dogs.
Location: off of Warm Springs just West of LVB. -
Review from Jacelyn L.
Union City, CA
12/12/2010 2 Check-ins Here
I was very pleased at the service and value you receive when boarding your best friend here.
Staff is friendly and helpful.
The kennels have and indoor/outdoor run which they keep warm on the colder months and cooler on warmer months.
$20 bucks a day to board Fuji at a place that's easy to get to before you hit the strip, I will definitely bring him back here. -
Review from dalisa c.
Las Vegas, NV
6/3/2011
My two dogs are happy, which means I'm happy. The property was clean and well kept. My Pom and Dachshund stayed there while we were out of the country and they seemed happy upon our return. They were worn out (which was great upon our return) and neither of them seemed traumatized or sick. The staff was helpful and friendly. I will certainly use their service again.
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Review from Michael t.
Hayward, CA
12/12/2010
me, wifey and biggie had to do a vegas trip. Big found out that pups aren't allowed to gamble in the LV strip so we had to board him down here at A-VIP. I got the VIP room for Big bc that's how we roll. he had a tv and dvd player and was indoor with a ceiling fan. I like how VIP followed instructions on putting Big's pj on at night and to give him his pork meat with his kibbles. The owner is a cool cat and really nice guy. I would have given them a 5 star if the place kept up with some renovation and repairs. they lost Big's blue kong but replaced it with a toy of our choice so Big is cool with that. The most important thing is Big like it. How you tell? when u leave try bring him back in to the place. if it is horrible your dog most likely will not enter the place. Big went back in and was not scared at all so I'm happy if he's happy.
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Review from Darci W.
Centerville, UT
10/18/2010
I can't begin to put into words how impressed I was with this place! I am VERY, VERY picky about my dogs and have only boarded one of my dogs once, at my vet, who I LOVE, but swore I would NEVER do it again. After reading the other reviews of A-VIP, I thought I would try it out. I was excited that I could visit my dogs a few times a day while visiting friends in Vegas. I highly approve of EVERY aspect of this pet resort.
We were given a friendly welcome and gladly given a tour of the facility. I brought my dogs food, toys and pillow, which were also welcomed by the staff. I have little dogs, which were kept away from the larger dogs at all times (this is their policy). The most important thing to me was that the entire facility was 100% SPOTLESS! It smelled CLEAN! What dog kennel smells like flowers?!? Their cleaning supplies were always out and when we walked through the kennel area (twice a day to visit my doggies), there was only one time in one kennel where I saw a little "present". The worker saw it immediately and made certain that we knew that he was just starting his shift and would go in and clean that up immediately!
There are lots of play areas (I believe they may cost extra), but there is a large, fenced grassy area where we could take my dogs and have them run around and I could play with them as long as I wanted, which made me SO happy! And I think they were truly happy being at A-VIP. On the morning when I went to pick them up, all of their things (pillow & toys) were awaiting in the lobby. When I took a closer look at my dog's pillow and toys, I saw that there were tags safety pinned to them, and then realized that they had WASHED all of the items so they would go home nice and clean! I was astonished!
Without reservation or hesitation, I highly recommend A-VIP even to the pickiest of of dog owners!! -
Review from Margret C.
Las Vegas, NV
7/29/2010
After getting an increase (it was ridiculous) in rates (it seemed like every time) at our vet's for boarding our two dogs, we wanted an alternative. We found a place that we highly recommend to dog-owners. One tour of this state-of-the-art facility, convinced us that this is where we should take our business. Our dogs are much happier staying here- the heated floors, the outdoor exercise runs when they get to go out-this is their time, no other dogs roam about (to do their business), the knowledgeable staff (also trained techs), all make this the ideal dog boarding facility in Las Vegas. The location, right off Warm Springs and the I-15 freeway, is very convenient. The Owner/Operator (breeder) lives onsite and has several dogs too. If your dogs stay for a week, a bath is included. Also, the bedding is laundered and dried- ready for when you pick up your dog. Another tip: if you pick up before noon, there isn't an extra day charge. Open daily though sunday's hours are the shortest. If your dog has special needs, there is boarding up front where the check in desk is located.
We purchased one month (the regular run 4x15 is $600) since we go on two vacations a year. It's worth it. I believe that's what we paid at the vet's office for one week! I cannot rave enough about A-Vip Pet Resort. It is the best possible choice for our dogs. We trust them. We know that our dogs don't hold a grudge when they come home.(The vet's boarding was like a prison cell compared to A-Vip Pet Resort. Ironic that we got a notice that rates were dropped recently. Too little too late.) We bring dog food, medicine, and vitamins in zip lock bags, marked for each dog. We also bring toys and bedding. -
Review from Honolulu H.
Honolulu, HI
10/27/2009
We decided to take a road trip from the Bay Area to Vegas so we could bring our dog. Most hotels on the strip don't allow you to leave your dog unattended in the hotel room, so we opted to board him in a kennel in the Vegas area. After doing a lot of research on the internet, we chose A-VIP Pet Resort. We are so glad we did. The day we checked our dog in, one of the employees, Kyle, gave us a tour of the facilities and showed us all of our kennel options, patiently explaining the differences of each one and answering all of our numerous questions. We boarded our dog for 5 days and went to visit and take him out every one of those 5 days. The employees didn't mind at all. One of the days, we forgot his leash, so they lent us one of theirs to use.
They are located only about 10 min from central strip and really close to a nice dog park (Sunset Dog Park). I highly recommend A VIP Pet Resort if you need to board your dog for the day or for an extended period of time. All of the employees are very friendly and patient and seem like they really care about the well being of the animals they board. Another plus was that the owners live onsite and we were told someone does monitor the kennels at night. -
Review from Carrie H.
Las Vegas, NV
Updated - 6/25/2010
Changing to four stars. I still trust them with my pups and they're absolutely accommodating, but the last time my two pups visited one came down with a bad case of kennel cough. My dogs are vaccinated, as it is required of all dogs that stay there. And understanding that kennel cough is easily spread in kennels, animal shelters, etc. it's hard to be too upset. But the treatment was totally outrageously expensive. Because of this, I still prefer my parents or friends to dog sit when possible. But it's nice to know VIP is available when they're not. :P
1 Previous Review: Show all »
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6/21/2008 First to Review
Having never left my dogs at a boarding facility before, the decision wasn't an easy one. I read a… Read more »
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Review from michael m.
West Jordan, UT
3/28/2011
nice place, they cared for my dogs while i was in vegas,neither dog had been boarded before,but after looking at the place and talking to staff i knew i found the right place,my dog's will stay here any time i come to las vegas.
michael
west jordan,ut
