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A Second Look
Categories: Shopping Home & Garden Home Decor Shopping Fashion Used, Vintage & Consignment Shopping Department Stores Shopping Fashion Department Stores Home Decor, Used, Vintage & Consignment, Department Stores [Edit]
10620 N 32nd StPhoenix, AZ 85028
(602) 992-1916
- Hours:
Mon-Sat 9 am - 9 pm
Sun 12 pm - 5 pm
- Price Range:
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$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
sven v. said: "You know how most furniture stores are lame- massive warehouses filled with a rabbit warren of rooms littered with an untold army of ottomans , sofas and lamps...... You know how the folk that toil in these establishments get on your…" read more »
18 reviews for A Second Look
18 reviews in English
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Review from Heather W.
Phoenix, AZ
Updated - 1/2/2012
I wanted to write an update based on my recent find. I usually stop in here to look at the decor type stuff, but after a crazy hunt for a dress for my formal work X Mas party I recalled seeing dresses in here before and thought I'd give it a try.
I found the PERFECT dress for the party and it only cost $35! I received numerous compliments on it at the party and felt like the bell of the ball. So aside from my regular great finds, I have to recommend them for formal attire as well. Gosh, I love this place!Listed in: Born to Shop
1 Previous Review: Show all »
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10/23/2008
This place is such a find. We had family friends that used to own a little cafe in the complex so my… Read more »
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Review from Andy L.
Phoenix, AZ
1/29/2012 3 Check-ins Here
"Second Look and perhaps third and beyond"
I cannot attest to the consigning system here since I have not brought any thing to consign, but this review is from a consumer standpoint to their selection of apparel and service.
The staff are friendly and personable and helpful when you need it. For men's apparel, there isn't much as it seems that women's clothing out number men's 4 to 1 in the store. The store is huge for a consignment store; however you'll find household items and small appliances that you wouldn't anticipate seeing at a regular consignment store. There was garbage disposal for sale. Very reasonably price as well.
The women in my family do enjoy coming there, but in terms of clothing selection, they like My Sisters' Closet a little bit better, but one did find a pair of Prada sandals for $40. I do find that the clientele her is more mature therefore the selection seems to sway in that direction as well. Their system is interesting in that the longer that item has been on sale, the bigger the discount off that item. If you are a bargain shopper, love to consign and looking for other things other than clothing then a Second Look is worth a Second Look and perhaps third and beyond.
If you find this useful, funny, or cool please check below. -
Review from KellyAnn B.
Phoenix, AZ
10/15/2011
I was quite disappointed today from a company I've been very happy about in the past. A pity really because I've recommended them to so many friends in the past. Well all good things come to an end and as with many the devil is in the return policy. The customer service rep helping me was defensive boarding rude when I attempted to return three shirts I had purchased yesterday. Apparently I misread the return policy and thought I had 24 hours but that was just for electronics. Though I was calm during the conversation even sharing an idea to take to management that might mitigate such situations in the future she continually assumed my statements and an aggression on my part that was not there. I repeated made statements such as "I am not upset" "I've been on your side of the register"
We finally ended our interaction with her defensive recommendation that I consider reconsigning the shirts. Thinking perhaps this was a viable option I took the shirt that had been in my possession for less than 24 hours to the consignment area tags still on. There I spoke with another employee who seemed shocked when I shared that I shared that I had purchased the shirts less than 24 hours before and yet was unable to return them. She, like myself, was under the impression this was the policy. After learning that there were fees involved with reconsigning, and feeling the A Second Look had already taken my time and enough of my money I departed with the shirts still in had.
It is obvious that the staff need training and the policies clarified. I guess I'll try the consignment shop on Tatum and Bell in the future. -
Review from Gab R.
Newton, MA
1/24/2012 1 Check-in Here
Found cute blue leather gloves for around $8! Otherwise, it's REALLY REALLY huge and you need a lot of patience if you plan on combing the whole thing. I didn't have patience that day, so I browsed for about a half-hour and snatched up the gloves.
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Review from Carol C.
Fountain Hills, AZ
12/30/2011
Your review helps others learn about great local businesses.
Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. -
Review from Beth A.
2/28/2011
Who doesn't love a bargain? I get an adrenaline rush every time I find a great piece at the fraction of the retail price. I don't even mind if it is used as long as it still looks new-ish. I thought A Second Look would be a great place to get that shopper's rush, but boy was I wrong.
The place reminds me of my grandmother's closet because it has the hallmark finicky old woman organization. Everything is arranged according to color with signs everywhere proclaiming the consequences of touching and breaking. It is a little overwhelming.
The clothes are not that great. Everything in the designer section looks like it came off the Beverly Hills 90210 set circa 1990, and it is marked up like crazy. The rest of the store follows suit; for example, I saw a faded shrunken American Apparel dress for $13.00 (I can't even begin to tell you what is wrong with that picture).
While I commend the staff for meticulously keeping the store in perfect condition, I did not see anything that I would think of giving a second look.Listed in: Deadly Deals
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Review from Shelley P.
Phoenix, AZ
9/7/2011
I really like this place a lot. I can't begin to tell you how many people I have complimented on what they were wearing and they would tell me it came from A Second Look. So I had to take a look for myself.
The place is highly organized and they have lots of great finds. I especially like their discount policy. They also have some great china and collectible pieces. -
Review from Larry B.
1/14/2011 2 Check-ins Here
Great place with great people.
I shop here mostly for my work shirts, I have gotten some amazing dress shirts from $4 - $15 since I have been in AZ.
I think my favorite thing about this place is they way they do their discounting. The longer the item has been in the store the more you save up to 75% off. Be sure to check the wall in the front of the store for the discount available based on the date on the price tag. Right now I am waiting a few more weeks in hopes that this one item I have my eye on hits the 60 day mark.
This consignment store has a decent art section, plenty of household decorations and lots of cloths and none of it junk. I find the full non discounted price to be pretty reasonable most times (the item I want right now is overpriced).
They go out of their way to be helpful and friendly and I appreciate that. -
Review from Amy B.
4/16/2008
This store is seriously a treasure! One of the best consignment stores I have shopped at in my day! I wish they all were like this!
When you enter the store, it is extremely well organized. Clothing for the women in the front, with lots of racks to mull over. Everything here is divided up my size, style, etc for easier shopping. Pants, blazers, shirts, etc. Plus, they have a nice variety of casual clothing, work outfits and everything in between. They sell name brand items in excellent condition...but at times, I do feel like some of the prices are a tad higher then maybe I am willing to pay. I guess its really up to the shopper what is considered "expensive" but I usually feel like I am getting a deal, most of the time.
They also have a great shoe selection organized by size, purses, some mens clothing, formal wear. luggage, and a HUGE "home" section. Dishes, comforters, all in excellent shape. Nothing here is in bad shape...just "lightly used." I would purchase (and have) any of thier housewares, as they are discriminating on what they sell and stock.
I do know that they offer markdowns for items that are past a certian date to clear thier shelves. So, if its older then 30 days, you get a specific discounted amount off....60 days, bigger discount, etc.
I do not believe that they sell any furniture, which is a bummer. No couches or entertainment centers, which is somewhat of a sore note for me. I knocked them down a star for that, becuase I wish that they did, considering that they are literally a Scottsdale address, and I am sure with all of the designer clothing they have in here, that getting thier hands on some top notch furniture to sell would not be a difficult task. -
Review from Sheri R.
Scottsdale, AZ
3/4/2010
This place is better for shoppers than for consigners. On the positive side, I think it is organized well & doesn't feel cramped.
From a consigners perspective, their policies have gotten ridiculous. They now charge you a $10.00 annual fee PLUS $3.50 EVERY time you drop items off. In addition to that craziness, they also want clothing brought in on hangers, pressed/completely wrinkle free. Quite frankly I don't have the time to go thru all of my items & either iron them or take them to the dry cleaners (which even if I go to the cheap cleaners for $2.00 & I end up with maybe $3-5 for the item when it sells, doesn't even make it worth the trouble). They also want to take a week or so to go thru your stuff & either donate what they won't take or call you & you have to make ANOTHER trip to go pick it up. Too much time/effort to make it effective for me. It also seems when my items sell, I get less for them than if I would have taken them elsewhere.
As said in other people's reviews most of the items they have are very middle of the road (i.e., Express, GAP, etc), so it's not like they're only taking designer apparel to warrant such strict consignment policies. I will stick to taking stuff to My Sister's Closet which is easier to work with, they don't charge you fees, and tell you right then & there what they want to take. I feel I also get top dollar for my items at My Sister's Closet as opposed to here. -
Review from Tracy R.
Scottsdale, AZ
7/27/2007
OK, full disclosure - I know the owners. Still, check out A Second Look and you'll see that they set the bar very high by consignment store standards. It's definitely not your typical second-hand store.
For one thing, it's huge - as big as a department store, and the shopping experience is similar in terms of atmosphere and better in terms of selection given the range and uniqueness of the things you find there. The store only accepts "as-new" merchandise, so no worries about stains, holes or weird smells. The clothes are sorted not only by style and size but by color, which makes for a more efficient search for random treasures (I'm an attention-deficit shopper, especially when digging through racks of random clothes - so I like being able to save time by looking mainly in the colors that look best on me). You really never know what you're going to find, and their inventory turnover is high, which makes coming back regularly not only fun but practically mandatory.
The discounting system is pretty innovative - almost all of the clothing has a dated price tag, and after 30 days on the rack, an item automatically goes 25% off; after 45 days, 50% off; after 60 days, 75% off, and after that it's taken out of inventory and donated to a charity that supports needy women and children.
The housewares section is awesome, too - perfect place to find a bargain on the ice cream maker you keep thinking you want, or to change up the decor of your place for a fraction of retail. They have a big kids' section, and their holiday decoration stuff is definitely worth checking out once Christmas rolls around.
Also, there's a coffee bar area tucked away in the back on the other side of the consignor drop-off area. It's a nice place to take a break from shopping, or to give bored companions a spot to hang out. Great coffee, too.
Consigning the good stuff you just don't want any more is much better than just hauling it all to Goodwill - at least you stand the chance of making back a little money; worst case, if they don't sell, they'll end up going to charity anyway.
Update 6/5/09 - No more kids' section here, nor hot coffee at the coffee bar, although cold drinks and snacks are still available. Still plenty of great bargains to be had! -
Review from Sarah S.
Scottsdale, AZ
10/4/2010
A second look is right... I definitely had to take a second look at some of the items that were in that store, I couldn't believe some things that people buy LOL....
I did in deed find some great finds though and was impressed by the organization that this store has, call me a little OCD but I was a little stressed walking in there thinking "great, I'm going to have to dig through all these racks finding things in the wrong place," but to my surprise it was even color coded!
I will definitely be visiting this place again... -
Review from Nadia C.
7/5/2009
This review is for bringing your stuff in for consignment and based off one purchase.
My family used to bring stuff here on a regular basis but not so much anymore, I need to get back into the habit. But when we did bring clothes, accessories, house goods, etc it was was really great, easy and very organized.
I purchased my first real furniture sofa and love-seat set from here when I had my first real apartment after college. It was a great set and so affordably priced! I actually kinda miss that set, since then I have bought new stuff for my first real house.
I remember the staff being very friendly and helpful. Especially when you aren't sure how consignment works, they walk you thru it with ease. -
Review from Erica M.
Phoenix, AZ
Updated - 8/7/2009
I finally went through the clothes on my last visit so I figured I'd update my review.
The clothes weren't terrible, but they definitely aren't anything to get excited about. It's kinda like Last Chance in the sense that you have to go through tons of ugly clothes (but not dirty, smelly or stained) to find the cute ones. But I did successfully find a few. Since they organize the clothes by color its a bit easier---you just skip the racks with colors you dislike. They are also insanely organized---you're not going to find S or M mixed with XL.
I found mostly Express, Target, Old Navy etc but every once in a while there is something good. Since the price goes down after 30 days you can get some great deals. I actually found a Vintage Armani blouse for under $10 in PERFECT condition. Its just hit or miss. But since it's so well organized it's not as draining to go through.
If you're in the area definitely check it out. This isn't one of my regulars---I usually stop by every month or two, that way if anything you wanted before is still there, it will be discounted.1 Previous Review: Show all »
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1/20/2009
I just checked this place out the other day and have to say I was a bit surprised. You know that… Read more »
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Review from Marc G.
1/6/2010
I have been shopping at A Second Look for several years now - actually before they moved to their current location. It is a good place, not a great place to find some quality men's clothing. Most of the items can be had at Macy's for a fraction of the cost. However, I have managed to find some finer apparel items at a great price including Gucci sneakers, Zegna shirts and a black cashmere coat for $50.00.
The best finds are in the electronics and handicrafts. I found a pair of Ohm E speakers for merely $25.00 and a pair of KEFs for about $30.00. I use these speakers today years later.
I used to drop off items as well, but now they require an annual fee plus the right to reject my items without my knowledge. One time I brought in two Zegna suits that were discarded to my dismay! For these two reasons alone I do not drop off items. I have not scene a penny since my last drop off six months ago!
It is definitely easier to shop here than to rummage through mounds of crap at a thrift store. -
Review from Trish B.
Austin, TX
10/17/2011
Based on the postive reviews, I stopped in on a Sunday afternoon in search of a good deal. However, I was disappointed in the selection of clothes. While I appreciated the presentation, I was not impressed by the dated fashions offered for sale. I did find a few nice deals in the shoe department. I bought pristine Rockport sandals and a couple of pairs of Clark shoes. However, I was stung by the return policy. Upon closer inspection at home, I noticed one pair of the Clark shoes had a tear on the seams. However, because of their return policy, I was not able to return or exchange them. I took the shoes to a shoe repair shop in hopes of repairing them and was told they could not be fixed. :-( It would been nice to if they allowed exchanges for store credit. Oh well, it's a $15 reminder to really, really tug and check at all the seems of seemingly new shoes and clothes. :-) Overall, I would only recommend this place for shoes and other misc. bric a brac like collectibles. Their reductions policy is a boon for buyers in that the longer an item stays in inventory, the higher the discount.
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Review from Michelle R.
Phoenix, AZ
1/24/2011
Drove by the store on my way home from an appointment. Very nice inside with lots to look at. Found a great deal on a Posture pump that retails for $150. Got it for $60!!!
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Review from Evike R.
Cave Creek, AZ
3/6/2011
i haven't been here in awhile but did find a pretty good selection when i did, what annoyed me the most and drove me out of the store b4 i was really finished looking was the DING, DING bell that went off EVERY time soneone came in or out. i know why they do it and it's not for the customer. until they stop (and Kohl's did awhile back), i'm not coming back!!!
