A Plus Garage Doors

The first time we used A Plus the service was great because we had a Liftmaster opener. When we called to have another opener serviced (Genie) we weren't asked what brand of opener needed repair but were told the technician had a truck 'fully stocked with parts.' When the technician arrived he said they only carry parts to repair Liftmaster openers because 'Genies break too much.' (Fortunately, we had ordered and received the part necessary for the repair so the technician installed the part and left.) When we scheduled the repair we were told the service call would be "$29.99" but we ended up paying $130 for about 20 minutes work (the technician didn't inspect the spring or other components because 'we don't work on Genies'). If they're only going to service one make of opener they should make that clear in their advertising and when scheduling repairs. They should also make clear of the pricing structure. Needless to say we will look elsewhere when the next repair is needed.

UPDATED REVIEW: Got a call this morning from the General Manager (Ryan) asking about our experience and the above review. He was genuinely interested in learning our perception and voluntarily offered to make it a 'win-win.' We had a good conversation and came to an amicable resolution. Although the original review (2 stars) remains accurate we sincerely appreciated Ryan's call and would like to make a 5 star review for the customer care and service. Because of Ryan's call, we will use A Plus as needed in the future.

Super fast response time. Cole was great! Good explanation of what needed to be repaired.

I had Grover service my door. He helped set up my WiFi and key fob in addition to the lube service. He was respectful and professional. I will for sure use this company when I need to do any big work on my garage.
Great service and I got a deal, but I think it would be worth the regular price.

From our initial inquiry, this company has displayed absolute professionalism and kindness. From our first phone call to our first meeting, Garrett was super responsive on answering every question and giving us every option we asked about. He was thoughtful and courteous when communicating with us and it felt like he wasn't just trying to sell us a product but that was committed that we receive the best product and at a price point that was reasonable for our family. Its been such an easy process in working with him.

Wendy whom we spoke with a few times on the phone was great at answering all our questions and detail oriented and helpful.

Today our garage doors were installed and Mathias and Koti were incredible to work with. They called to let us know they were on the way, were prepared and knowledgeable about the product. They worked hard and did a fantastic installation. We were really impressed with the installation and how efficient they both were.

This has been a really great purchasing experience from sales to customer service to installation. We highly recommend this company if in the market for new garage doors.

I called A Plus Garage Door Repair this morning, as I've been having more and more issues with my garage door, so much that it wasn't even closing. They were so polite and kind on the phone, and they had someone here by 1pm! Jacob was professional and kind, and fixed the issue right away, while installing a keypad too which will be a game changer for my family. I can't thank them enough! Great service.

Just had Jake from A plus doors come out and do a tuneup on my garage door. He was amazing, he explained everything before he did the job. Had to replace a part. He was quick in getting the whole job done. Also asked for a quote on a whole new garage door and opener. I will definitely be calling Jake back to install the new door and opener.

If you have a home warranty you should call them first. I feel like the A Plus could have been more transparent. When I said I have a home warranty they said oh yea you can get reimbursed. When I called the home warranty they advised if another technician has touched it, the warranty is void. I had to pay 1200.00 out of pocket when it would have been covered by be warranty.

Had my garage door spring break called A+. Joseph came out the next day gave a very reasonable estimate and fixed the door that afternoon. He sent a text saying he was on his way to the job. Love that. Excellent communication. Super happy with his work. No guessing.No games. High quality service for high-quality product. Will definitely use them again.

We are extremely happy with the service we received and Riley was very open and honest about explaining the problem and our options.

I feel very comfortable with referring this company to our family and friends. Loving the nice quiet operation of our new system.

P. Prather

I have used A Plus Garage Doors twice and would definitely recommend them. They come out quickly to do the repairs and are very friendly and professional. Jacob came out today and did an amazing job!! He was friendly, knowledgeable and efficient. Got us all set up with our new opener. Thank You , Jacob!!