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A + Federal Credit Union
Category: Financial Services Banks & Credit Unions Banks & Credit Unions [Edit]
6420 US Hwy 290 EAustin, TX 78723
(512) 302-6800
- Hours:
Mon-Thu 7:30 am - 6 pm
Fri 7:30 am - 6:30 pm
Sat 9 am - 2 pm
5 reviews for A + Federal Credit Union
5 reviews in English
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Review from Stephanie R.
Austin, TX
2/2/2012 1 Check-in Here
This is my bank. I love them. Others have tried to lure me away with their fancy promises of air miles, cash, gift cards, etc. but I don't stray.
Their customer service is outstanding.
Their online banking is soooo easy.
Their online bill pay is awesome.
Their loan department is understanding and very helpful in all situations.
Their Christmas Loan (usually $1000) has made so many Christmas' doable.
They are probably the most kid friendly bank I've ever dealt with.
Locations all over, free CU ATMs all over, free checking, etc. etc. -
Review from Miguel D.
Kyle, TX
5/20/2012
I been with A+ since 1990's their service and customer service is the best, it is only lately they move to a "new" ebill payment system that is the worse, the old one was simple, accurate not too many click here and click there to get to the schedule payment window, the new system is difficult to navigate, some of my electronic bill payments now are "check" only, therefore couple of my payments are been late.
in my experience too many bells and whistles are not always the best for most people.
Please make simple and got back to the old system. -
Review from Husejin D.
Springfield, IL
1/5/2010
I never liked banks, the whole for-profit thing at the expense of bankers. I have always preferred credit unions. You know, for the people by the people. And all realized profits go to enhance services for members.
That is true of A+ FCU, formerly Austin Area Teachers Federal Credit Union. Very much an Austin-centric institution. I do my checking and have savings here. They have financed cars for us as well.
They have all the services associated with banks to include on-line banking MINUS THE FEES!
They are part of a network of credit unions that allow you to perform many transactions at affiliated credit unions. Any ATM at an affiliated credit union can be accessed without a fee. So it's like your credit union is all over the place.
Once you go credit union you never go back. At least I won't. -
Review from Mary V.
Austin, TX
1/15/2010
I love using their website to check my account. Always friendly service. I've been with this bank for twenty three years and i never received any telemarketing calls or junk mail like they send from other banks.
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Review from Ruth B K.
Austin, TX
6/23/2010
My mother had an account with a 24 month CD at A+. When she died, I decided to wait until the CD matured to cash it in, to avoid penalties. I went to a branch with her death certificate and signed paperwork to transfer the account to my name, about 3 months after her death. About two months later, I realized I was wasn't getting any statements from her account. I called and found out it was set up for online access. When I requested mailed paper statements, I was told that my mother had to call to make the change. I explained that she was dead. Hmmm. Embarrassed silence. Well, could I send them a death certificate? I obliged, along with the letters testamentary, designating me as her executor. I then had to call again, to get the statements sent out. Fast forward 6 months to today. I just received a "courtesy" phone call, asking to speak to my mother, to notify her that the CD is maturing in 10 days. .... Hmmm.... another embarrassed silence when I informed the caller that she is [still] dead. Oh, after some digging, the caller found that noted in the file. Somehow, I don't want to keep my money in a credit union that can't keep track of who is dead and who is alive. I'm just picky that way.
Specialties
A+ Federal Credit Union is a full service financial institution located in the Austin area. Branches located from Georgetown to San Marcos.
Our mission: We will be your financial partner helping you fulfill your life-long dreams.
History
Established in 1949
A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a picnic meeting at Zilker Park in Austin. These foresighted individuals liked the idea of having a not-for-profit, financial cooperative that would be built on a philosophy of people helping people. Owned and operated by our members, the Credit Union provides a safe place to invest money and a fair place to borrow.
Each member has one vote, regardless of share holdings, on the issues related to the organization. A volunteer Board of Directors, elected from the membership, governs the Credit Union and appoints a Supervisory Committee to ensure the safety and security of funds through regular audits.
Though the products and services of the Credit Union have changed dramatically through the years, the founding philosophy of people helping people has remained the same. Today, we have over 80,000 members and are one of the largest Credit Unions in Texas.
