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A Better Moving & Storage Co
- Hours:
Mon-Fri 8:30 am - 6 pm
- Accepts Credit Cards:
- Yes
About This Business:
Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up,… read more »
10 reviews for A Better Moving & Storage Co
10 reviews in English
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Review from Kristen W.
Carmichael, CA
9/26/2010 1 Check-in Here
This place is awesome!! They have moved my house and my business four times, and every time things have gone smooth!! The staff is very friendly, and very helpful.
They have really good deal on boxes when you use their moving services. You get 5-6 free and a discount on any additional boxes needed. I was also able to sell the unused boxes back to them much easier than the U-haul place I purchased my first set of boxes from.
The movers have always shown up on time, and are very courteous. I have never had a problem with anything breaking, or damaged. They even went so far as taking a door off it's hinges to move my huge chair so they didn't damage the door molding!!
I will always use them for any of my moving needs. They really take out most of the stress associated with moving. -
Review from Tish A.
Carmichael, CA
9/6/2011
So awesome! Gave me 20 free boxes when I paid the deposit to reserve their services. They're very polite and nice. Nothing broken. Showed up on time and were quick and efficient! All in all a great moving experience!
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Review from Linda Z.
Anchorage, AK
10/29/2007
After visiting this business today I would definitely recommend their services. I was given very honest information on moving/storage and it was even recommended to me that I use another service that would better suit my needs. I love it when a business can be honest enough to recommend another company. The rates were very reasonable in my opinion but much more than I required and the storage is located in a warehouse in Natomas and not what I was looking for.
This company offers truck rentals, professional movers, storage and shipping. They also sell things like mattress/sofa covers but were priced extremely high in comparison to Public Storage. I am going to give 3.5 stars for the friendly and honest service but most likely shouldn't give the 4 stars since I haven't ever used their movers. When it's all said and done however, if I ever need movers I am going back to A Better Moving Company for sure. -
Review from Donna F.
Sacramento, CA
6/4/2011
Better Moving Company is top notch!
I have used A Better Moving Company 3 times in the last 4 years. I am not talking small moves either. I am talking 2 days, 2 truck loads and some very heavy furniture, not always in the greatest circumstances. Steve the Manager always let me know in advance the approximate price which was very accurate and fair. What a Character ! The Job Manager Kyle always took the time to make sure my furniture was protected and moved safely. I sure am not a fan of moving, but A Better Moving Company will always have my business and my referrals. On another note Steve the manager new I had just went through a rough time, moved around Christmas with my 2 kids. On his own time he was so thoughtful to get me a Christmas tree when he was in Apple Hill and leave it on my porch. talk about going above and beyond. I Highly recommend A Better Moving Company! Thank You! -
Review from Valerie T.
Sacramento, CA
7/6/2011
I loved this company! Everyone was so helpful and positive. They made moving fun! Special kudos to Jeff and Jeremy arrived at my house, assessed the situation and suggested I request a third mover to help unload. I'm glad I took their suggestion! Jason made my upstarts unload much smoother. I looked at several companies, and yes they were a little more, but we all know you get what you pay for! They were worth every penny! They were friendly, clean and patient as I changed my mind about where things should go!
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Review from Rebecca J.
Rancho Cordova, CA
6/16/2011
I chose this moving company after several calls to various movers. I spoke with their office person, Marissa, who answered my questions and offered what I thought was good advice for my move, on 5/27/2011. I was only moving 17 miles to my new home. I lived in a 1322 sq.ft. home; 3 BR, 2Ba. Small, but lots of stuff, as we had lived there for 13 years. My husband was out of town, so I was doing the move by myself. Marissa had suggested that I hire 4 men and 2 24ft. trucks. When asked about appliances, BBQ, patio furniture, etc., I hadn't thought about all of these items...so that sounded like the right thing to do. The price she quoted seemed very fair...I made sure to ask about any other charges, she assured that the price was per hour, estimated for 8 hours, possibly less; using 4 men. So I booked it. I asked what time they started, she said about 8am. Allow for commute time should be at my house by 9am or there abouts. I called the day before to make sure everything was set, all was good. The morning of 5/27, by 9:20 they still had not arrived. I called the company...they were on their way. They showed up at 9:30. We went over the contract, the quote was correct. They stated to show them the rooms, and they would get busy. The last words from this guys mouth was "we do accept gratuities, we prefer cash, cuz if it goes on a credit , we may not get it." I stated I had cash, no problem, let's see how you do! They all got busy moving things, most of my stuff was packed with all boxes labeled where to go. I told them whatever was not boxed up, not to worry about, we would get it later. At around 12:30pm, they started saying they were hungry...any good pizza places around? So I mentioned to them what I knew in the area. My friend who was their with me, noticed an dramatic "slow down". At about 1pm, they stopped and asked if found a pizza place...so I called & got pizza delivered & I paid for it. Not a big deal. However, they were in even slower motion after lunch!
They finally got the 2 trucks packed, one was full, the other one was only 1/3 full. Left my house at 3pm. It only takes 15-20 minutes to the new house, I left at 3:30pm, got to the house at 3:50pm, they were not there! They showed up at 4:15pm! When I asked what took so long, he changed the subject! However, they did all leave their Carl's Jr. garbage In my driveway! They finished up at 8:30pm. During that time they restocked the 2 trucks, did not put boxes where they were supposed go...and took smoking breaks walking up & down my block! At check out time, time to sign & collect the money, here come the "extra" charges! Gas, gas time, travel time, overtime....I told them that I was not happy about this. My bill went from $1596 to $ 2760.50! I could not believe it! I told them I was going to call their manager to complain about the "hidden" charges. They were oblivious! Asked if I was upset with their services!!! I am still fuming over this! I have spoken with various people trying to get resolved no avail. They said they would credit back the gas charges, pizza cost & overtime charge. Nothing yet! I would NEVER recommend this moving company to anyone. Like they say, if it sounds to good to be true, it's not! RJ, Elk Grove, CA.Comment from Sigrid M. of A Better Moving & Storage Co 6/23/2011
We try to be as clear as possible when we quote hourly rates… More » -
Review from sonia l.
Sacramento, CA
6/3/2011
As a local business owner and a longtime customer of "A Better Moving," I feel it is very important to take the time to write this letter to anybody considering utilizing their services. Steve, the Manager and his movers have always been highly professional, dependable and fair in pricing. Through the years, I've moved several times under extremely stressful situations, as moving usually is. The movers have always been friendly, trustworthy and get the job done in a timely manner.
The negative criticism that is written in a couple of these internet reviews I find to be appalling in taste and truth! Having a business myself, there are always critics in every corner and it is very easy for a disgruntled individual to throw daggers on the internet without any accountability; and the review sites themselves don't even screen the comments before posting. A company that stands strong in success, longevity and with hundreds of happy customers through the years is what "the truth" is. I do hope my input helps this great business, get more business from people who do not make their decision to use a service based on a couple of unethical, mean-spirited reviews. "A Better Moving" will always have me as a customer!
Sonia Lucas, Owner of Mellow Me Out Day Spas of Sacramento. -
Review from Rick G.
El Paso, TX
6/17/2011
I contacted this company to move my wife's grandmother's oak chest of drawers and mirror from Citrus Heights to Texas. They did a wonderful job of packing it. We have ordered new high end furniture from North Carolina factories that were not as well packed as ABM. They were honest and came when they said they would and charged a fair price. Thank you.
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Review from Kami K.
Roseville, CA
11/29/2010
I should have known this company was horrible from the 1st time they missed my appointment, but we were in a tight spot and needed to move pretty quick. When moving day fianlly arrived, my husband did a majority of the work, as the movers were very slow and terrible at packing their own truck to maximize space. It took them all day, went way over our quote, and when they said they were done, it took my husband and I another 3 hours to move the rest of our belongings. When I called to complain about moving our own things after being charged over $1200, they offered a $100 refund, which to this day I've never seen. I would never recommend this company and hope to save the next person a huge headache.
Comment from Sigrid M. of A Better Moving & Storage Co 8/29/2011
We aim to please every customer and we are sorry to see that… More » -
Review from BB B.
Fair Oaks, CA
6/3/2011
I have used Better Moving Company three times in the past 5 years. Each move was as good as you can get. Because I trust them, it has helped lessen the stress of moving knowing I can call them when needed. The first two moves, Better Moving helped us move both by mother and mother-in-law into smaller homes. They were careful in packing and moving and nothing was lost or broken. Both of my mom's were very happy. My last move was more complicated because they had to pick up items from a storage unit and also move items from my former home to my new home. Steve, the manager and Sigrid, one of the owners, helped set things up and both were great about arranging everything to be the most cost efficient for us. The great crew also made sure all our furniture and boxes were moved into the appropriate rooms and would move them a second time if needed. Again, nothing broken and this third move was a big one! Every move cost just what they estimated. Overall great customer service, very professional, fast and hard-working movers.
