ASAP Garage Door Repair Systems of Michigan

These guys know what they're doing, and they do it with incredible customer service and quick turn-around time! If I could give more than 5 stars, I would!

Once I called A-1, an appointment was scheduled for a tech to come out within 24 hours and examine what was needed. A new door was installed next day! I've called after hours for questions and help with a frozen door during harsh winter weather, and they're always willing to provide any assistance!

I can't say enough positive things about my experience with ASAP garage door. I woke up to a broken garage door spring and within an hour of my call, they had someone out to my house, repaired it and I was on my way. Bob was friendly, prompt, reliable, and professional, if you ever have a problem with your garage door. These are the folks to call. Period.

Terrible I told them in my request that I needed new springs for my garage door. I asked for a quote or price before arrival Bc they charge a service fee for coming out.
the service person arrived and wasn't here 5 minute. he gave a quote of $430 and said Bc of COVID all the prices went up.
I called another company Bc of Angie list referral and the company quoted $299 over the phone . there was no attempt to match the quote and basically the service guy got a free $20 lunch . please drop this company from referral.

The guys here fixed my garage and provided great customer service. Service repair was quick and done with care.

From day one, we wanted windows. Casey, your tech, verbally quoted a price WITH WINDOWS. You, for some reason, decided not to add them in the original quote, so we called to ask why. Maybe it changed after you saw our location and you decided to increase the quote and add the windows after the fact. So we decided not to go with your company. We will not do business with a company that is unethical in its practices.

I had garage springs break that were under warranty from 4 years ago when the name of the company was A-1 Door Systems. I called and talked to the Owner Dave. He told me that it would be $50 labor to replace the springs, but the springs were under warranty so that would be the price. I had him repeat the price twice and my wife was able to hear also.When the installer Brad arrived, he said it was going to be $150 labor and $90 more to replace both springs (that are under warranty)? I called Dave again and he told me that "I must have misheard him on his bluetooth, but he could do everything for $250-I told him that Brad quoted me $10less, but it was still ridiculous. They charged me $40 for a service call. I am having the springs replaced from another company for $200 and lesson learned!

The cables on our garage door broke last evening so we placed a call to A-1 first thing this morning and Dennis was here in less than 2 hours after we called. What can be better than that? Well, I'll tell you.... he called to say he was on his way, and sure enough he arrived promptly. We noticed how friendly he was and how well he knew his trade. After explaining that our cables needed replacing and our spring needed some minor adjusting, he performed the work and was done in a timely manner. In fact it was completed much sooner than what I had expected.

Afterwards, he gave some tips and pointers for keeping our garage door and all of it's parts running smoothly. He's a very knowledgeable guy with a nice personality who takes the time to make sure you're a satisfied customer. Add in the fact that he's a long time employee with the company and that tells you that this is indeed an A-1 business with professional people doing the job right.

Oh, I can't forget to mention....there's a free service call with any repair they make.

Prompt, quick, knowledgeable, friendly..... They have a loyal customer in us and I'd recommend them to anyone, anytime!

Came home from work yesterday to a garage door that wouldn't open even manually. One of the cables had snapped and it was of course the coldest day of the year. After reading some Google reviews, I called ASAP and got one of the most polite phone people ever. He scheduled an appointment for the following (Great!), but 20 minutes later I got a call from a technician who was in the area who was willing to come by right away. At 6 pm! I couldn't have been more thrilled to have a working garage door within an hour of it breaking. Awesome service. Not sure if the price is 5*. It wasn't cheap for 20 minutes of work, but I can't complain given the excellent service and responsiveness. I would definitely use again.

A1 Doors is a five star Garage Door Company and so was their technician Big John. Our door is performing like new.and I would recommend these folks to everyone. Good going Ai and Big John!!!! Woohoo guys..!

I had an issue today with my garage door and was unable to get my car out. A gentleman by the name of Sammy came within an hour and a half. He was EXCELLENT. He had all the parts to repair my garage door and fixed the problem that evening. Not only did he repair the issue, he went above and behind with safety checks and other concerns. He double checked everything before leaving and was very kind. He was explaining everything as he worked which I greatly appreciated! I would definitely call them in the future and recommend to my family and friends. Thanks Sammy!