Advance Auto Parts

We needed a replacement bulb for the vent hood in our camper. Automotive parts place was suggested as a source for the type of bulb required. Since we use Advance Auto Parts at home, we stopped in here during our camping trip. Edna walked right to the spot where the bulbs were displayed and picked up the right one, all in seconds. What wonderful service! There were 2 in the package and she let us know we could buy only one out of the back. We decided to get only one since it had taken more than 10 years for the old bulb to burn out. Grand total of $3.00 and an entirely wonderful purchase experience. Edna says she is still learning the store after working there just over a year, but she is a tremendous asset to this business. Thank you.

Came in looking for e torque sockets and to return a part that wasn't right. Upon entering the one workers children were playing in the water by the door as it was flooding into the store. We walked to the tool section in the aisle and could not locate the e torques. We looked behind the counter and they were there. We tried to get someone's attention to retrieve them for us but both of the workers were so busy on their phone we walked behind the counter. Upon returning the part, we asked the worker to look up the part to see if it was the correct part number that was ordered since it was an online order. He saw a car pull in continued returning the part asked us to sign the receipt and when we asked again for him to look up the part number for us, he looked at the driver of the car and asked if it was his and proceeded to walk from behind the counter and converse with the driver. Needless to say, I work on vehicles often and will be taking my business elsewhere.