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617-TAXICAB
Category: Hotels & Travel Transportation Taxis Taxis [Edit]
304 Newbury St(between Hereford St & Gloucester St)
Boston, MA 02115
Serving Boston and surrounding area
Neighborhood: Back Bay
(617) 829-4222
- Nearest Transit:
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Dalton St @ Boylston St (39, 55)
Boylston St Opp Gloucester St (170, 193, 39, 55)
Boylston St @ Saint Cecilia St (170, 193, 55)
5 reviews for 617-TAXICAB
5 reviews in English
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Review from Steve k.
Watertown, MA
12/13/2011
Ordered a taxi for 3:30am pickup to Logan Airport through 617-TAXICAB. The taxi arrived on time, the driver was friendly, but not overly so, and the ride was pleasant. Overall- a positive experience. I will go with 617-TAXICAB next time, too.
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Review from Sarah I.
Providence, RI
3/30/2012
Never actually got a cab from them... I called to order one on a Friday night, and I was told there were a lot of cabs in my area. Like... yeah I know, but I need to KNOW I'll have one. And why would you want me to use some other cab company??? I wanted to pay you guys!!! Doesn't seem smart to me.
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Review from Brenna D.
Boston, MA
9/25/2011
Awful service. I called for a pick up and was told 15-20 min. After 30 min, I called back, the receptionist told me "oh, they're right around the corner." I waiting another 20 minutes before calling again and the receptionist said "We're not sure where he is, it shouldn't be much longer."
I told her to cancel. I'd never call them again. -
Review from Alissa J.
Detroit, MI
2/26/2011
So I thought I left my Wallet in this taxi companies taxi # 1051. I initially gave them 3 stars because of my own error.
Car 1051 where are you???!!!!
I would like to point out that after MANY- think 20-30 phone calls to all the different cab companies, getting hung up on over and over again, being spoken to in a rude manner, this gentlemen at 617taxicab took the time to explain things to me on how to go about getting my wallet back despite my 3star review on this company.
I can't thank him enough for helping me. In a stressful time of losing ones ID, credit cards, check cards, nursing licenses etc. I am glad I was able to speak with him!
I only wish I had got his name.
I will be calling this cab company from now on! -
Review from Christopher L.
Boston, MA
4/8/2011
Do NOT use 617-TAXI-CAB.
I had a train to catch at South Station at 6:30, and I was hoping to take the Red Line. I called 617-TAXI-CAB at 3:30 to schedule a ride to the T station for 5:30, and they took my information down and promised me a cab. 5:35 rolled around with no sign of a cab. I called them just to confirm that a cab was on its way, and the woman on the phone tells me that no cabs are available and that I would have to wait an additional hour for one to come. I told her that I had called two hours in advance specifically to avoid this situation and that I had a train to catch at 6:30. I also told her that at the very least they could have called me to let me know I should make alternative arrangements. She had the nerve to give me attitude and make it seem like *I* was the idiot. In fact, she told me I should call my local cab company, and when I expressed incredulity that I would have to do that, she very rudely asked something to the effect of, "Do you have their phone number? Do you know how to Google?"
I ended up having to call my local cab company (I needed no help Googling them) and, instead of taking the T as I had planned, I had to take my cab all the way to South Station because of all of the time I had lost thanks to 617-TAXI-CAB. It cost me at least $25 more than I had planned on spending because of their failure to show up.
I would *NEVER* do business with them again, after the ordeal I went through. It's one thing to make a mistake with dispatching cabs and taking reservations, but it's something else to respond to a frustrated customer with a disproportionate degree of unprofessionalism and rudeness. 617-TAXI-CAB is an awful operation, to say the least.Comment from LENNY L. of 617-TAXICAB 4/15/2011
The reviewer mentioned speaking to woman when he called us.… More »
Specialties
We provide top cab service by licensed Boston taxi. Best Logan Airport Boston cab service in metro Boston. Our boston taxi cabs provide in town taxi runs and out of city cab service.
History
Established in 2010
617-TAXICAB spells 617-829-4222. It is the number to call for a reliable taxi anywhere in Boston or the suburbs.
We are a vibrant company with a revolutionary vision of the Boston taxicab industry. We love our city and we believe that taxis play a major role in contributing to a healthy economic climate. The management of our company has over 20 years of combined experience driving and managing taxis. We know what it takes to own, maintain and drive a taxi in Boston. Our goal is to provide a truly superior experience for our clientele while reducing the daily strain on our associate operators.
We feature hybrid cabs, mini-vans, and handicapped accessible vans. Our dispatching system is able to identify cabs within a 3 yard radius, increasing efficiency of our fleet, reducing emissions and enabling drivers to zero in on areas with more work.
No matter where you're going, 617-TAXICAB will take you there!
