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300 San Jose
Categories: Active Life Bowling Arts & Entertainment Bowling, Arts & Entertainment [Edit]
5420 Thornwood DrSan Jose, CA 95123
(408) 578-8500
- Hours:
Mon-Sun 9 am - 2 am
- Good for Kids:
- Yes
248 reviews for 300 San Jose
- A Yelpy Insight: 20-, 30- and 40-somethings all posse up at this place. See more places they like.
248 reviews in English
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Review from M. L.
San Jose, CA
Came here on Easter Sunday around 5pm. There was no wait at all and time has passed since the hubby and I have been bowling. So, we were in for a treat.
All the employees that we came into contact with were very friendly! We checked in at the front, made our way to our lane, ended up bowling 3 games and ordered an order of trio fries.
I love that this place has a variety of food you can order, a full bar, bright lights and big tv screens. We will definitely be back!!
*Make sure to sign up on their website for coupons! -
Review from Christine S.
San Jose, CA
4/10/2012 1 Check-in Here
I like the interior and the fact that it's spacious but I DON'T like the prices! It was about $50 between the two of us for just the games and renting shoes - who would think that bowling in the middle of the day would end up costing so much? We were only there for about an hour!
On top of that, throughout our entire bowling experience there, 3 of our bowling balls kept getting stuck! And even after telling every single worker we could find about our problem it was never fixed. We'd have to grab yet another ball to continue our games. And it wasn't even busy by the way! -
Review from Kim R.
4/5/2012 1 Check-in Here
This place is by far the best bowling alley I've been to so far..
Love the clean modern interior, dim lighting and FULL bar. We were in the VIP section of the bowling alley, comfy sofa chairs, pool table and a full bar. Service can be a bit slow, but we came here on a saturday night and it was a full house.
The food was pretty decent, we had a bunch of finger foods from chicken quesdilla, nachos, sweet and spicy wings, mozzarella sticks and jalapeno poppers with sweet potato fries (pass on these they were soggy).
I had a great experience, I would definitely be back! -
Review from Scott P.
San Jose, CA
4/4/2012 1 Check-in Here
My family came here for Sharks Coolest game of the month. The game was fun and the Shark representitives were great. But 300 service was horrible. We placed an order with our first waitress. Then she went home and handed us off to Bryan. Then 5 min later he handed us off to another waitress,barbara, and went home. With the barbara, we ordered a cesar salad. We never heard from her or the salad for 40 minutes. I had to ask another waiter to check on our order. Sure enough he comes out with it. The problem is the bowl was warm, like it had been sitting under a heater. This made the salad warm and disgusting.
I don't understand why 300 did this. They had enough people, but sent them all home. And we ended up with lousy service and lousy food.
In the future come for bowling and beer, but skip the food and the service. -
Review from Chau V.
3/28/2012 1 Check-in Here
It was fun bowling here the other night with our close friends.
3 stars because their lighting hurt my vision after 30 minutes playing there. Red/Blue/Violet/Pink/Green ... I got so dizzy. -
Review from Alice C.
3/10/2012
It's pretty on the inside with many lanes and a private room for parties.
Came here on one of my friend's bdays and they were nice enough to flash at midnight, saying happy birthday to her on the screens. Haha, unfortunately it was so small that she couldn't read it cause the girl didn't bring her glasses or wear contacts! Really, you're bowling girl! No wonder your score was so low. Joking!!!
Why the three stars?
Lazy-a$$ servers!
They were too lazy to give my friends and I separate receipts. They claimed that they have no way of separating the cost between all of us. However, one of my girls that came didn't buy the BS and asked for a manager. Right away he did it for us. WOW, haha. It took up a full half hour to pay and leave, then the usually smooth transition that should have taken place. Oh well, what can you do? I still had fun and was glad to spend time with my beloved friends. -
Review from Steven T.
San Jose, CA
5/7/2012
Had a large group doing unlimited bowling. Staff was very helpful and did a great job with all of our little issues we had. Server didn't come around that much but it wasnt too bad. Bowled 5 games and had a blast. Love that it is like a restaurant inside and you can get food delivered and you just pay at the end.
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Review from Samantha L.
San Jose, CA
3/17/2012
This is probably the nicest bowling alley I have ever been to. It is very new and high tech. All the equipment is new and up to date. I've been in other bowling alley's which look like someone from the 70's threw up inside and no one ever cleaned it up.
I came here on a first date which was really fun. It was a Tuesday night so the alley was not packed at all. We got our own lane to ourselves and played two games. All of the bowling balls looked new and very clean. The bowling shoes didn't look bad either. All in all it was a very good choice for a first date, or any date for that matter. It probably was more on the pricey side, but I think it was definitely worth it. -
Review from Justin M.
San Jose, CA
1/25/2012
AWFUL ESTABLISHMENT. If I could give it zero stars, I would.
On a slow Tuesday night, a small group of people from my company came to bowl here. They brought 4 pretty bad pizzas out, and thats pretty bad on a bowling scale, not pretty bad on a regular restaurant scale. They also brought out some chips and salsa. Because we came in a group, they charged us $200 for the food. WHAT? This did not include tip, alcohol, nothing. When we talked to the manager about it, he was extremely rude and walked away without resolving anything. We had to chase him down to talk further, at which point he said he had to walk away because he was getting asthmatic or some BS. They refused to get us an itemized bill for everything. Never an apology, no adjustment on the bill.
They don't serve pitchers of beer, everything is by the pint. Bowling alley that doesn't serve pitchers? Ridiculous. They used to serve pitchers, but apparently they weren't making enough money.
On top of that, the bowling experience was poor because the damn pin-setters couldn't do their jobs, the reset buttons didn't work, and the bowler programming software is about as intuitive as the instructions on a Chinese alarm clock bought at the dollar store.
If you want the "swanky" bowling experience, head on over to Strike at Vallco, or whatever it is called now. If you just want to bowl... hell, head anywhere else.
This place is a joke. -
Review from Annie P.
1/20/2012 6 Check-ins Here
I've been going to 300 for the past decade. I must say there has been many changes.
Reasons why I still go:
-full bar
-fish bowl style cups (the cups commonly known for Chavelas)
-nice ambiance
-comfy lounge
-big screen TVS
-usually fulfills all my NFL, NHL, NBA needs
Reasons why I am going to stop coming here:
-The last time I came here was with 2 of my girlfriends. We decided to get drunk and bowl a couple rounds.
Issue #1: The lane we were assigned had so many complications and glitches.
Issue #2: 15 minutes into bowling and sipping on our drinks, my girlfriend Tacha notices a BUG inside her cup. Of course she freaks out and immediately lets the bar staff know. OK, she freaked out and I complained for her. Anyway, the bartender had the nerve to accuse us of somehow putting the bug into the drink!?!?! Really, I'm almost 25 years old and not to mention a paying customer and you want to accuse a group of grown women of planting a bug inside their own drink?! Who does that?!?!!? Plus I didn't like the snotty attitude of the bartender I had to complain to.
Issue #3: 1 hour into bowling, a woman named Cathy decided to put her input into how I bowl. First off, I pay good money to bowl here. Second off, you are not the bowling fucking police. People go to 300 to have a good time and enjoy good company. They don't pay to hear your BITCHING & MOANING. Honestly, you should not be in any type of customer service position. Lastly, at your age....if you don't get it by now. You will NEVER get it. Call it quits already!
Issue #4: We decide to order some snacks considering we are TRYING to have a good time. Our order of fries come out.....can someone tell me why they look BROWN and BURNT to a CRISP!!!!!!??????????????? My girlfriends and I try to consume these fries and unfortunately the taste of burnt potato did not sit well with our palettes. My friend finally goes and tells our waitress that there is no way we are going to pay for burnt fries. 5 minutes later, the manager comes and we tell him the situation and picks up the tray and says...."Ok, I'll just remove the tray from here." He did not offer to send out a fresh order or anything.
Long story short, despite the fact that this place has gone through a lot of renovations, the quality of service you get is just CRAP. I don't get it...why fix up everything but not fix the PEOPLE. Anyway, don't waste your money here. Take it elsewhere. -
Review from Sejal S.
Milpitas, CA
2/12/2012
For bowling it was fun and a lively environment. Given there is a full bar service, the crowd is older (ie: less kids). The music was good and the place was clean.
In terms of service, we were not to happy. There was a group of about 15 of us. After showing all of our IDs and putting in an order for drinks we came after 20 minutes we still had not received our drinks and our server was no where in site. We eventually all made it to the bar to place individual orders. The bar service was VERY slow. The bartenders would not even say hello or acknowledge you waiting for 10 minutes. After about another 15 minutes we were able to get our drinks from the bar. Didn't seem like any of the employees wanted the business from us hungry and ready to spend customers which would be worry-some if I were the owner.
My strawberry margarita was really good. Didn't expect it to be such a large drink so was def happy about that.
We would go back but would expect better service! -
Review from Czarina B.
Washington, DC
1/16/2012
Absolutely terrible. If Chuck E Cheese and a sports bar ever mated this would be their bastard love child.
I'm really surprised this place has such good ratings (more than 3 stars??) Customer service is an absolute joke when you can actually get it. SEVERELY understaffed, undertrained, mismanaged, and slow. Very disorganized. You feel like there's a lot of activity going around you but for service expect a whole lot of nothing if you actually need anything .
Long story short we waited 45 minutes for our food order that ended up being given to another party due to incompetence. Instead of telling us about the mistake they put the order in again and at the 1 hour mark when we asked to cancel everything our shady server offered a "cash refund", thereby taking the full tax and tip amount from the credit card bill I had already closed out. The reason the bill was closed out before the food arrived was he originally said he "had" to do that for dining parties that were not yet bowling. In retrospect, RED FLAG.
I refused a 'cash refund' and asked again to cancel the credit card transaction entirely and he said he'd have to 'talk to a manager'. 20 minutes later my date tracked him down and he hadn't even told his manager yet to cancel the transaction.
Now I have to call my credit card company to dispute the charges.
The only reason we tolerated the delays was because we were still waiting on our bowling lane. By the 45 minute mark with no food and no service I seriously had a headache and was over the place. Placing glowing lights and big screen TVs of top 40 music videos in this bowling alley is like spritzing knock off cologne on a homeless clown. You just can't hide the trashiness of the place. It is mostly a family venue with babies in strollers, tweens, the barely legal, and 'young adults'. From the website and reviews I was expecting a legitimate nightlife lounge for adults that happened to have a bowling alley randomly placed next to a bar. Like Lucky Strike http://www.bowlluckyst... I felt more like I was at the mall when Forever 21 is having a sale.
So yeah, this is your run of the mill bowling alley that caters primarily to the 21 and under crowd but throws a sports bar into the mix for the parents. FYI, black felt on the pool tables does not a 'grown and sexy' place make.
During the roughly 1 hour 15 minutes we were there, 2 other parties had to flag down the server to complain about lack of service and not getting their orders. I never saw any server bring any food or drinks to them once. I also saw 2 other employees arguing in front of a gaggle of customers.
In summary:
This place is absolutely terrible. Completely disorganized. No service let alone customer service. A fair share of rude and ignorant customers that you expect will smell like stale beer and sex by the end of the night. Shadiness and Justin Bieber music video abound. It's sad that such a place can stay in business when Yelpers are trashing your good old fashioned all American AMF bowling alleys. Those places never pretend to be more than they are, they're cheap because they haven't been touched since the 80s, and the crankiness of the veteran employees is part of their charm.
BOO ON YOU TRASHY 300! -
Review from Grant S.
4/4/2012 1 Check-in Here
Club like bowling alley. I have to say never been to a place like this. And I went for somebody's birthday so it was pretty cool, it was openly with a full bar and everything going on..... It was the place to be..
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Review from Jaysen B.
San Jose, CA
1/4/2012
Love the music videos at the end of each alley. They always play good music you can bob your head to as you bowl. Every nights a dance party, with a FULL BAR!
Yeah, its gotten a bit pricey, but the fun times had totally validates it. This isnt your typical old folks bowling league bowling alley.
Show up regularly and the staff will even take the time to know your name. Very accommodating! -
Review from Betty N.
12/15/2011 1 Check-in Here
**THERE IS A FULL BAR. I REPEAT THERE IS A FULL BAR.**
A bowling place with a full bar.
Dude, do I need to continue writing this review?
SOLD.
Clean, cool, with a touch of old school.
I liked our waitress, Gabby. Her hair was off the hook. Snookie, step aside.
We bowled for Grey Goose shots (duh). Bartender was friendly and hooked us up with generous shot pours the first time around.
We bought a round, they bought a round.
Hungry, I ordered the BBQ chicken salad ($10) and tried a slice of their BBQ chicken pizza ($16) which were decent. I mean, come on, it's bowling food. Not going to ding them for their food.
Everyone had a good time.
The music videos could be distracting at times, but it was part of the bowling experience here.
They have discounted specials after 10PM - 2AM.
RECOMMEND. -
Review from C C.
San Jose, CA
4/15/2012
Tonight was the first time I have ever been to 300 San Jose. The evening didn't start well when we were waiting in line by the front desk and waited to be helped. Come to find out the 2nd person at the front desk was just playing games on the computer, instead of asking if we needed help. Once we got on our lane, we ordered food. The waiter wasn't very smart, he had no product knowledge of the items that were on the menu, no personality, and no urgency to help anyone. It took many times to try to get help from him, get re-fills of drinks or to even order more food. It wasn't even busy inside. We finally started getting our food when we were almost done bowling. They even forgot a dish which we had to find him to ask to have it taken off of our bill.
I will NOT be going back any time soon. Was not impressed at all. There are other bowling alleys in the area that are much better and have WAY better customer service. I DO NOT recommend this establishment at all. -
Review from Andy M.
San Francisco, CA
4/10/2012 1 Check-in Here
Regular bowling alley with pool tables etc. nothing special, but it took my friend 3 attempts to wave a waitress to get our drinks though
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Review from Melanie I.
Bay Area
3/2/2012
Came at 5 om in a Saturday, which is apparently right when the rates go up. Waited for more than ten minutes in a short line just to check in...you pay at the lane when you are done. Good concept had our server not been doing a disappearing act all night. Kids and I escaped the ridiculous over stimulation and noise (really? you need a video screen at the end of EVERY lane? ! Bowling is not entertainment enough?). He went to the slow desk dude to ask for her as we were leaving and it took another ten min. before she actually brought the check. I will be exploring other alleys in the future despite living two min from this place.
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Review from Elizabeth R.
San Jose, CA
3/26/2012
I hadn't been back to what used to be Oakridge Lanes for years, so you can imagine my surprise and happiness when I walked into 300 for the first time. First and foremost, I didn't feel like I was going to be stabbed while waiting for a lane to open up, so that's a huge plus! Instead my friends and I waited in a roomy and comfortable lounge by the bar and enjoyed a beer while we waited for our reservation (which I made in advance, so I have no idea what it's like to just walk in). I was also super impressed with the organization. There's a place to measure and pick up a ball (as opposed to the usual free-for-all bins bowling alleys usually have). They could have used more help behind the shoe distribution counter, but it was also a busy Friday night. The lanes we had were clean and comfortable, and everything but the game board themes were high-tech. Our waitress was average, not bad but was clearly busy.
Probably my favorite part of this place is the fact that it's clearly for adults, so you don't have to deal with kids running around. I will definitely come back to 300! -
Review from Tiffany T.
San Jose, CA
9/23/2011
This review is long over due! But better late then never.
I've been here numerous times, to bowl and play pool with the hubby. Those days I would have gave this place 5 stars,but due to my last visit, I don't think I'll be back.
The service lady came by to take our order and me being pregnant ordered virgin drinks. Little did I know I drank some when she brought it out and it HAD alcohol!?
Hello?! 7 months pregnant HUGE belly! Oh my gosh! Not only that but the other drinks had alcohol too and it was 15 year olds who ordered!
Horrible service): they paid our bill $90 wow not gonna make up for me drinking when I was preggers!
I made sure the lady understood too!/: boo -
Review from Steven P.
San Jose, CA
9/25/2011 2 Check-ins Here
3.5 stars? I think we have some stingy bowlers reviewing this place.
Positives
-The shoes that you rent don't look like they were ripped apart by a dog.
-The place is huge and spacious.
-The servers come straight to your lane for food and drinks.
-It's clean.
-It's located right by the freeway and the mall. -
Review from L P.
San Jose, CA
4/25/2012
Great bowling atmosphere, but don't go for the food. The place is clean, updated and lively, which makes for a fun bowling experience. The food is standard bar-type fare, but this IS a bowling alley after all.
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Review from Kristin G.
San Jose, CA
2/5/2012
Over-priced. Horrible Service. Worst service I've had.....ever. Couldn't manage to find a server and then when we do, she claims that the kitchen will take 30 minutes for french fries. Uh....but whaddya know? The group right next to us went through two rounds of food...pizza...etc in about 15. Gangs of underage kids. Horrible. Aweful. Gag in my mouth.
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Review from Nataly D.
San Jose, CA
1/16/2012
Amazing atmosphere, beautifully kept, a ton of things to look at (over 80 televisions) BUT... HORRIBLE SERVICE!!!!
Im a nanny, and i brought the two children i care for to go to Bowling today (Its martin luther king day) and we expected a bit of a wait due to the holiday, but nothing like this!!!
We arrived around 12:15, put our name on the list and sat at a table. We ordered our food around 12:30 to be told "we are pretty busy and are expecting a 30 minute wait on food" i said that was fine, we were still waiting for a lane anyways. About 15 minutes later we got a lane and the server transferred our order to our lane.
About 40 minutes go by and the kids are having fun, however they keep asking "wheres our food?" "whens lunch coming?" "Im hungry" I tell them it should be coming soon, but continue to wait.
It hits an hour and i ask a server if they can check on our food. He says yes, heads to the kitchen and returns to tell me they are plating our food and it should be out in a minute. Well, another 15 minutes go by and i ask him again if the food is ready. He leaves, returns and says it should be coming out soon.
The kids again are asking "wheres food" "im hungry" "this is taking too long" at this point it has been nearly an hour and 20 minutes. I ask again, and the server says "your food still isnt out?" uuuhhh.. NO OBVIOUSLY NOT!
He returns with the food about 10 minutes later, at this point its been an hour and a half. He brings THE KIDS food, but tells me my SANDWICH is not yet ready, they burnt the bread and are re-toasting it. I look at the kids food and there are chicken tenders and chips, i politely tell the server we ordered chicken tenders and fries, and he says "well. at the time you ordered we were out of french fries, but now we have them" i reply saying "yes, but i ordered over an hour and a half ago, if you have fries can we please get what we ordered?" he leaves and returns to say "the chef says we cannot give you free french fries because you already got chips" and i say "sir we ordered french fries and if you have them we would like them. when we ordered we were not told you were out of french fries" and he says "oh, you were not told? let me go talk to the chef" 5 minutes later he returns to tell me the chef said because we were not told we could get some, but it would be another 15 minutes. I said "fine, is my sandwich ready yet?" (at this point it had been about an hour and 45 minutes after ordering) The server goes to check and said it would be ready in 10 minutes!! 10MORE MINUTES AFTER WAITING AN HOUR AND 45 MINUTES!!!!! Wow!!! My food finally came at 230!!! Yes, 230!! 2 Hours after i ordered!!!
I headed straight to the manager to complain. Luckily she knows how to run a business and takes care of our lunch on the house. However the kids spent an hour and a half starving, and i spent 2 hours!!
Im not saying ill never return, but i will DEFINITELY never eat there ever again!!! -
Review from J M.
San Jose, CA
8/19/2011
Today was the first time went with friends and kids!
It's a beautiful place,bright and colorful!
VERY CLEAN!
THE ONLY THING WE DIDN'T LIKE WAS THE WAITERIST,PROHIBITED USE FROM DRINKING FROM OUR OWN WATER BOTTLES FROM OUR PURSE. SHE SAID THAT IF THE MANAGER SAW USE SHE WOULD GET UPSET.THAT WE SHOULD USE THE WATER FOUNTAINS INSTEAD.
I WON'T BE RETURNING TO THIS PLACE! -
Review from tiffany r.
San Jose, CA
4/19/2012
The customer service was awesome!!! We were greeted by a young man right wen we arrived!!! They play awesome music!!!! Love love this place
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Review from Michelle H.
San Jose, CA
2/27/2012
I recently had my son's birthday party here and had a fabulous experience. The staff was helpful and the price was reasonable when compared to Strikes in Cupertino. I would definitely consider having another party here.
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Review from Mariel F.
Alameda, CA
8/17/2011
Booze + Bowling = An Awesome Time
If I had to recommend a place to go for Bowling,
then this would be the place.
I am not an expert bowler at all, but I actually really like this place.
I usually have to be dragged to go bowling while kicking & screaming, but I actually look forward to coming here.
That says a lot.
Food Recommendations
- Trio of Fries: Kettle chips, seasoned sweet potato slices, classic skin-on fries and a variety of dipping options.
- The Big Dipper Sampler: An assortment of veggies and chips that make for the perfect complement to our hummus, salsa and spinach artichoke dips.
- Florentine & BBQ Chicken Flatbread
- Pepperoni Pizza with Sausage, Olives, & Mushrooms
- Loaded French Fries
- Chicken Quesadillas: Seasoned chicken, cheddar-jack cheese, onions and peppers served with 300's southwest sauce trio.
- Bacon & Cheese Sliders
- Taquitos
- Cookie Melt: Over sized chocolate chip cookie covered with chocolate sauce, ice cream and whipped cream.
Drink Recommendations
- Lychee Lemonade
- Jack Berry Tea
- Wild Berry Patron Margarita
- Perfect Patron Margarita
- Berry Caipiroska
- Snapfrost Cooler
- Mango Breeze
- Tangerine Citrus Cooler
- Blueberry Lemonade
- Redberry Blush Lemonade
- Lemon Berry Swagger
- Mango Mojito
Their Drinks are Oh So Good & their Food is quite Tasty.
300 is my Favorite Place to go Bowling.
It is Definitely a place to check out. -
Review from James N.
8/23/2011 10 Check-ins Here
I come here all the time with my pals to bowl. I'm terrible so I like it dark so no one can see my face when I get 4 0's in a row.
What I like about this place the most, is their taste in music. I FU@#EN LOVE TRANCE ! They place trance pretty damn often here and it just hypes me up and I feel good because they are playing music that I love.
The food is great here as well. The wings are delicious, the fried pickles are great to pick at, and the quesadillas are WOW. I wouldnt get the fries though, they are so bland and are not worth the price.
The water here taste really bad but you get thirsty so what else can you drink ? I know what you can drink ... AMF's ! ADIOS MOTHER F***** !!! AMF's here are the BEST !
I never remember the price per game at the times because theres a lot of different prices on different days but of course, weekends are a lot pricier.
I highly recommend if you're a casual bowler to bring your own shoes. Those shoes go through a LOT of smelly feet. -
Review from Alex L.
7/9/2011
Miss Connie C came thru for us here. Originally the venue was supposed to be on 4th St which was MUCH closer to work and the gym. Since so many ppl rsvp'ed, we had to relocate to a larger location. 300 it is!
I was immediately impressed as soon as I walked in and noticed the place didn't have the 70s look. The shoe rental counter had nice clean shoes and 1/2 sizes! Unlike all the other joints, they issue you balls at the counter instead of making you hunt for them on the racks. Loved the fact that they came in different hole sizes and corresponding weights.
The place was also top notch. They had convenient shoe storage under the seating area so you're not tripping over everyone's kicks. Bonus for the fact that the balls weren't nasty and greasy that's pretty much the standard now. The beehive haired waitress was super attentive and hustled her booty. When someone in the adjacent lane accidentally spilled some beer, she quickly dropped on all 4s and wiped it up. Now that's awesomeness right durr!
Thank you so much Connie for a fun night and the accomodations. Although I didn't bowl a 300, i came pretty close. Ok shut up I know 130 isn't that close, but numerically it has a 3 and a 0 in it. -
Review from Richard S.
San Jose, CA
12/14/2011
I read a number of good reviews of this location, so I put together a department party for a year of hard work. Little did I know that while the place looks nice, the service was lacking and the bowling conditions were horrible.
I've been bowling since I was a young boy (I'm now over 50) and my delivery requires a slight "slide" of my plant foot at the point of releasing the ball down the lane. At Bowling 300, you get no practice - just jump into the game. As I took my approach and went to release the ball, my plant foot stuck, I jammed my knee and I went flying head first into the lane and landing on my elbows and belly - right in front of my staff. In hindsight, I should have tested the approach area first, but alas I didn't.
I went to the person at the front desk and mentioned how sticky the approach was and he said that he would get someone to clean it up. About 15 minutes went by and I had to go up again and ask when they would clean up the approach. He said that the guy who does this wasn't there and that he was trying to figure out what to do. Of course no apology for the problem with their floor.
One of my staff told me later that he overheard this person speak with the manager and the manager said that the guy that does this isn't there - the manager then just turned and walked away letting this guy deal with the issues without any assistance.
This guy eventually came over with a wet rag and wiped down the floor - this of course didn't help. He said that he would look for more lanes for us to use, but never came back with any options.
Most everyone had to alter their normal bowling action in order to keep from falling over on their alley. With my staff trying to enjoy their time we needed something to drink - but nobody came by to take our order. I went to the bar and stood there waiting for about 5 minutes and nobody bothered to take my order. I then went back to the guy that cleaned up the floor and he said that he was the only one available to help and that he would bring whatever we needed. I place the order for a couple pitchers of water and a couple pitchers of sodas - he said they don't have pitchers (what?). Anyhow, I ordered a dozen waters and a number of sodas - about 15 minutes later, he delivered our drinks.
In all my years of bowling, I have NEVER been at an alley that was this poorly maintained or run. I really feel sorry for the guy at the front desk - as he was really hung out to dry by the manager - with no help on how to handle the issues.
I will never be back to this place - and I suggest everyone consider other places to bowl. In the end, I got soaked for $156.75 for 2 games each of my staff and a few sodas - never again... -
Review from Franz R.
Pittsburg, CA
11/28/2011
When I'm in the area, I go here from time to time for late night bowling. It is one of the few high end places to bowl. The times I have been there, I have not had any issues with staff. This past weekend was actually the best as they were almost constantly checking in on us if we needed anything.
The only thing that this place does not have is "Cosmic" bowling that you find at other bowling places. In a way it's made up with having food (that's good) and alcohol available throughout the night.
It can be pricey depending when you go (i.e., late night bowling on a Fri/Sat night) so plan accordingly if you do not want to spend a lot. -
Review from gray f.
Los Gatos, CA
3/4/2012
It's a nice, clean place, not like the typical old run down looking bowling alley. However, they're prices are ridiculous for bowling. Their service sucks!!! My friends had a space reserved in the lounge. Five minutes before our reserved time they cancel us in favor of a larger private party. This is just not good business and uncool. I won't be visiting here anymore.
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Review from Kristin W.
Mountain View, CA
9/17/2011
I'm a little shocked that the rating is so low for this place, because as far as bowling alleys go, this is DEFINITELY as good as it gets. All the facilities are super nice and look like they were designed in this century and very clean. Great selection of bowling balls.
I went on a Saturday night. We reserved a lane ahead of time (highly recommend doing this is you're going on a popular night), and had no trouble. We flagged down a waiter just fine and got drinks in good time. Yes, it is more expensive than nearby bowling alleys. But have you had a night at one of those other bowling alleys? Cause seriously, there's no comparison. I'll pay the extra amount and go on weekday just to avoid the greasy bowling balls and creepy ambiance of the other bowling alleys within a 30 mile radius. -
Review from Eila S.
San Jose, CA
8/26/2011 1 Check-in Here
This place is amazing. I have never been to a bowling alley with huge projection screens and servers for the lanes. It almost was like a club.
I went with a group of 9. I called and reserved two lanes for us which made the wait on a Friday night go super fast. I would highly suggest doing so if you plan on going during a busy day. However, our lane had plenty of issues. There were pins missing and it took forever for someone to come and help us. We pressed the service button but no one came for a while so I decided to go and find someone.
If it wasn't for the issue with the lane I would have given this place 5 stars all around. -
Review from Jennifer S.
San Jose, CA
3/30/2012
This was my first time back in 6 years and was impressed by the look of the place but I was so frustrated with the service. My husband and I went on a thursday night. It was pretty busy but not busy enough to be ignored for over 40 minutes. We tried to order some food at the bar but got tired of waiting for service so we asked the guy at the front where else we can order food. He told us we'd have a server come to us in a few minutes and if not to just call over a person with a red tie on. So I thought that was cool until we already finished one game and still no service. So I finally found a worker but he wasn't a server but said he'd have one come. A total of 40 minutes out no service I went to the front desk again and he said he'd send some one over. Our second game ended and still no service. Do we tried the bar again. We didn't wait that long but the serverwasn't very friendly.
-
Review from Kristin D.
San Jose, CA
11/13/2011
I was in charge of throwing a bachelor party for my friend, so I made 8pm reservations on a Saturday night to ensure we got a lane. We showed up an hour and a half early so that we would have time to order food, and have some drinks to get the night started right. We sat at the table for FORTY FIVE MINUTES before I had to walk up to a manager and let him know we had not yet even been acknowledged by the server. Instead of apologizing and sending someone over, he promptly blamed it on us, and criticized us for where we had chosen to sit. (We were told any high top table was fine, but apparently our table in the MIDDLE OF THE ROOM made us "hard to see"). About 15 minutes later someone finally came over to acknowledge us and take our orders. Fortunately, the food was VERY good, so we were happy there.
About 5 minutes before 8, I went up to the front to let them know we were here for our reservations, and was rudely told the computers were down, and they'd get to us when a lane was ready. We finally got a lane around 8:20pm and then experienced more rudeness when trying to get balls/shoes (he didn't want to take the time to get the ball sizes/weights we wanted, and told us to just use what was already on the lane - there weren't any on the lane.)
We ended up with not enough time to finish a full 2 games before we had to leave for our next venue, but were still expected to pay for the full 2 games.
Thank goodness I was in good company with great people who were able to go with the flow. Otherwise, this would have made for a really awful evening. There was staff EVERYWHERE, but no one seemed to be able to actually help you with anything, and when someone actually did acknowledge you, they were often very rude. It is quite clear the staff is not treated well, and I would not recommend this place until they figure out their rather apparent staffing problems. -
Review from Freddy J.
San Mateo, CA
2/1/2012
Never been on yelp. But my group had such bad customer service that I just had to come on and review this place.
First off, I should have checked yelp as this place was having horrible customer service... there are 4 reviews with 1 star within a 1 months' time period!!!!! What is up with that???? ALL in January 2012..
Giving them 1 star because the place looks modern, also I don't think I can give them a BIG FAT ZERO. So they get a 1 star by default.
We had a company outing... We arrived at 545 for a 6pm appointment; the greeters were rude and said we had to wait till 6pm before we could ask for our shoes. So we headed to the bar, had a few brews. Then at EXACTLY 6pm we were called. Like really????? They couldn't give us our shoes and ball because they were flooded with no existing customers and it was "extremely slow". Then the Lane had technical issues that the host couldn't solve, and didn't go and ask for help. You work at a Bowling ally, you should at least know how to add an extra person to the current game!!!!
DO NOT ORDER any food here. Since this was a company party we were forced to pay nearly $300 for 4 pepperoni pizzas and some chips!!!!! They refused to issue an itemized receipt!!!!! LITTLE Ceasers at $5 is a steal for the SAME QUALITY.
The Person in charge to set up our gathering at this so called honorable establishment, had to wait a few days for a call back. Now we are over a week after going, and we are yet to get any resolution or an itemized receipt.
IF YOU WANT to be ripped off and given horrible service, this is the place to go. If not save your MULA and go anywhere else...... -
Review from Carlos R.
San Jose, CA
6/19/2011
I was here with a colleague and a few others a couple weekends ago.
CONS:
This would of easily been at least a three star if it weren't for the fact that ITS $40.00 F-ING DOLLARS EACH GAME...are you kidding me?
The $5 dollar shoe rental don't phase me but WTF.
It doesn't matter how ballin' you are - that's bullsh*t
I wen't to buy a PITCHER for the guys at the table - they DON'T SELL THEM.
Alright so I was like let me get a round of pints for them - oh, they need to come and show their ID to get a wristband? No big deal, kinda feels like Chuck-E-Cheese now...yay -.- (wristband?)
Even after that you couldn't take the drinks to your buddies - so everyone had to kick it to the bar on their own each time to get a drink, until the lady showed up to take our orders close to the end of our first game.
So really thats all that wrong, Its actually a nice place - but no one can disagree that 2 stars out of 5 is appropriate for any business who wants to charge that much for a bowling game.
all right so time for the
PROS:
THE FOOD, mmm....delicious!
If only I knew about the game pricing...but man their WINGS and PIZZA
props to them for making good food - I've been to bowling alleys who fail at this.
the INTERIOR was cool, but nothing I haven't seen before though.
Its your typical glow-in-the-dark alley - the music video projection above the lanes I though was a good idea.
SERVICE IS GOOD - but it should be if you're charging that much.
The lady who showed up later was from then on really quick and on the ball with all our food and drink needs.
Its too bad though, maybe this rating would of had double the stars if they charged half the price. Businesses always make their money on drinks anyway - and I would of been down to have my group go on a binge maybe blow plenty of bucks more if it weren't such a rip-off (ok not on a binge but you know what I mean!).
So if you like wiping your ass with benjamin franklins, then you'd love spending them here too! great way to quickly spend money! -
Review from May O.
3/24/2011
We don't bowl often, last time 2 or 3 years ago. But it was raining on Sunday and we could not golf so here we are. I prefer this bowling alley because of the ball options (size of holes and weight). My fingers are fat so I end up having to get a heavier ball at the other alleys. Also, this remodeled alley is very comfy with a huge lounge and bar. This place was packed, but we were able to get one of the last open lanes. Service was actually very prompt and good, unlike my last visit (slow). Food is very decent for an alley. We had fried artichoke hearts and chicken quesadillas. We had a good time.
Score:
1st game 83
2nd game 163
3rd game 154
