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3 Palms
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
7707 E McDowell RdScottsdale, AZ 85257
(480) 941-1202
- Price Range:
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$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
Scott D. said: "I stayed here last night and had a large comfortable King bed in a very spacious King Suite for $149. You have control over how hot or cold you want the room. But don't look up at the ceiling if you want to see the popcorn. There's a…" read more »
40 reviews for 3 Palms
Review Highlights
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"The pool was great, hot tub was over sized and wonderful." In 6 reviews -
"The king size bed was nice and comfy, pillows were soft and..." In 3 reviews -
"Great location and Great Price." In 3 reviews
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40 reviews in English
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Review from Kate K.
1/2/2012 1 Check-in Here
Living locally, I'd never had a reason to stay at a hotel in the area, but I was able to check out the facilities while a friend was staying.
The rooms are your typical size - no standard suites - but they are nicely appointed with a flat screen and small stereo system. The decor is functional modern and pleasing to the eyes... It's sort of like what I think the Saguaro was going for, only 3 Palms doesn't hurt your eyes with rainbow-vomit-Modern decor.
Depending on what side of the hotel your room is on, there is on-street parking only (or else you'll just have a slightly longer walk to the parking lot).
Front desk staff is stellar! If I ever have guests and no room, I'll definitely have them stay here. -
Review from Gray J.
Fremont, CA
1/1/2012
Pros - Nice looking on the surface
Nice pool with large spa and sun deck
Comfortable plush beds
Winter rates are reasonable
It's in Scottsdale
Cons - Service is lacking
Maintenance needs improvement
Can't book online at their website
Cramped room
We booked this place through Hotels dot-com for a week-long stay over the Christmas holiday while visiting relatives. We liked the fancier look for a reasonable winter price and a nice location. Apparently you cannot book rooms online through their own website (which has a confusing address) but I guess you can call. That may be a better choice though since, if you book through Hotels or other 3rd party websites, you are locked in for the whole amount of your stay once you get within one week of your arrival.
Upon arrival my first misgiving concerned the extensive initialing of notices regarding restrictions. This after signing a credit card receipt for a $100 expense deposit. Our dual queen room seemed very plush with four pillows per bed and fluffy comforters. Also a large flatscreen TV (with low-definition cable), DVD player, stereo system, microwave, fridge, and safe. But with two queen beds, the room is pretty cramped. Having never stayed in a hotel over Christmas, I am not sure what is normal but here, after we entered the room we discovered a notice that on Xmas eve (the day after we arrived) there would only be towels and toiletry service and on Xmas day there would be no housekeeping service at all. Towels and toiletries could be picked up at the front desk.
The next thing we discovered was that the heater in the room didn't work. Although it was getting down to 40 degrees outside, the room somehow stayed comfortable. I notified the front desk of the problem but it would be 5 days later (3 days after Xmas and a repeated request) before maintenance finally came to fix it. Of course when we turned it on it filled the room with the smell of burnt dust since it probably hadn't been used for a year or more.
There was no spare toilet paper roll so, with no holiday service, we ran out before housekeeping returned. Throughout our one week stay they never brought one more shampoo bottle, mini bar of soap, or other toiletries.
The hotel allows pets for a fee and we saw several people who brought their dogs to the pool. This didn't seem like such a good idea. For us the minuses pretty much cancel out the pluses here, so next time we will probably try something else a little closer to our relatives. -
Review from Sarah V.
Petaluma, CA
11/21/2011
HORRIBLE, HORRIBLE experience with check-in!!!!
With my reservation paid completely in advance and my spouse forgetting to return my AMEX card to me, I attempted to check-in this past weekend while attending a doctoral residency with the University of Phoenix..
Desk clerk refused to check me in as she was REQUIRED to put a hold on my credit card for $100 of "amenities," even though they had already charged this same card months earlier for the entire stay in advance. I offer to have my spouse immediately fax a copy of my credit card. NO. I offer to post $100 cash in advance as a deposit. NO. I ask for my money back for the 3 nights paid in advance on the SAME credit card. NO. I ask to speak to the manager. NO.
So, I call a local lawyer friend and ask her to meet me in the lobby so that we could try again to at least get my money back. As a final compromise, the desk clerk told my lawyer friend that the $100 extra hold extortion they demanded could be placed on a credit card of my lawyer. In regards to me, the desk clerk shook her young finger at me and stated that if I said one word, she would un-check me in and call the police.
WELCOME TO ARIZONA??? -
Review from Joseph K.
Boerne, TX
11/17/2011
I love this hotel. It's pretty much a remodeled Motel 6. Even though it has kept the similar pricing, it is WAY undervalued. It is incredibly clean, has a super comfy bed, and modern wall art/ decor. It's right on El Derado Park and just a few blocks from Old Town Scottsdale and just a short drive to Tempe. Fantastic location!
You almost feel like you're staying in the Ritz; it's that nice. For the price you cannot beat this place (I hope they're not reading this). There's a pool with a cabana that serves beer, wine, and food. All in all, I highly recommend this place for those who are visiting Scottsdale. -
Review from F D.
Show Low, AZ
9/27/2011
I would love to give this hotel a low rating just so no one else discovers it. It's not the Ritz, but it's a great value for the price!
First, this is a remodeled budget hotel. The doors are on the outside and there is no elevator to the 2nd floor. That said, they did a great job of remodeling the place, giving it a retro, boutique feel. We didn't notice the thin walls others complained about and the hotel was pretty full. However, we were on the 2nd floor and not near the pool. We didn't use the pool, but the pool area was huge with lots of chairs, an enormous hot tub and a bar. The rooms are fresh and clean with great, high quality linens.
My only complaint would be that the beds are a little firm and the gal who originally checked us in wasn't all that friendly .. but all the other staff were.
The location is great and for the price, you can't beat it in Scottsdale! -
Review from Nydia A.
4/14/2011
This place is cool, its not the ritz carlton or anything, but i've been here a few times already and its been a good experience each time. Friendly staff, cute rooms with nice modern decor, soft comfy bed, flat screen tv, they have a pool and its in a decent location. All this for 50-60 bucks- great deal. I get those prices when I use hotwire. One time a called in for a rate & it was like over 130 a night so while this is a cool hotel, I wouldn't pay more than 80 bucks a night.
Also- its right by the park, makes for great sunrise & sunset jogging. :) -
Review from Samantha E.
San Diego, CA
12/12/2011
Great place to stay!! Rooms are big and clean. The linens on the bed were great too!! Stayed here while the Ironman competition was in town and it was still nice and quite. Will definitely stay here again!!
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Review from Hannah Y.
11/24/2010
First off, let me emphasize that this is NOT a four-star hotel as advertised in Travelocity, Yelp, or Trip Advisor site. The pictures on both yelp and their own site looked charming and quaint which was the reason I booked for our stay.
When we got to the entrance, my man and I commented how ghetto it looked from outside, as if they've remodeled what seemed like an old Motel 6 or 8. They gave us a double queen room when I had specifically asked for a room w/ a king size bed. They refused to accommodate us and move us to another room because we were booked through Travelocity, giving us this obviously deceitful excuse that they didn't have another vacant room w/ a king size bed and that it was already "upgraded" from a standard queen size room.
Their bathroom door was broke so i couldn't lock it, even if I wanted to. Plus they have this annoying heating/fan/cooling system which doesn't turn off even when you put it on OFF. When I called the FD, the woman kept repeating to me "mam you just have to turn the control to off." Um...which part of "it won't turn off" did you not comprehend??
I blame myself partially for this lousy hotel experience in AZ...instead of relying so heavily on the overall rating from all three sites, I should've just had my friends check it out for me first...but honestly, who does that!!!
Good things: Maid service rocks and they have a DVD player which I really liked. Also, they do have a microwave and a fridge which you don't even get at a typical 4 - 5 star hotels. -
Review from Dave S.
Chicago, IL
2/18/2011
I had a really hard time deciding whether I should give 3 Palms 3 stars or 4, but I figured I may as well give it the benefit of the doubt.
First, the negatives:
The walls are indeed VERY thin. Add to this the fact that the "hallways" are all outdoors, and in some cases just feet away from the pool and/or parking lot, and it can result in you being awoken late at night by an inconsiderate guest.
There's almost no closet space in the rooms; there's just a tiny wardrobe with enough space to hang about 6 garments and 2 tiny drawers. It's a good thing my girlfriend doesn't mind living out of her suitcase while on vacation, since there's no way both of us could have fit our clothes in there.
During our 4 night stay, despite the fact that we got maid service every day, we ran out of both toilet paper and kleenex. The kleenex was both understandable and forgivable, since it's hard to tell when the box is going to run out ahead of time, but there's really no excuse for not leaving a spare roll of TP when you see the current roll is getting low.
The pool towels were low quality, and left orange fuzz all over my swimsuit. Not a huge deal, but annoying nonetheless.]
The free coffee in the guest lounge was never ready and available; the guests were left to brew their own. Another small thing, but it added 10 minutes to the time it took us to get ready each morning.
Now that that's out of the way, the positives:
The whole hotel is decorated in a really funky orange, brown, and gray theme, which may sound horrible on paper but looks great in real life. Both my girlfriend and I really liked it.
Having a hot tub in the room was a blast (Sip wine and watch TV while I soak? Don't mind if I do!), and the rooms with the tub were only $10 more per night. I would have expected a much bigger markup.
The entire property, including the rooms, was very clean and well-maintained.
The room had a HUGE flat screen HDTV and a DVD player. Having the option to stay in and pick up a redbox movie one night of our trip was unexpected and awesome.
The front desk staff were all very friendly.
The pool and hot tub were great, and there were plenty of lounge chairs for sitting and reading or just soaking up some sun.
The fitness center was small, but well equipped and very clean.
Free parking!
As you can see, there are more positives than negatives, but overall, despite the 4 star rating, I probably wouldn't stay here again. I feel like it was a fun, gimmicky hotel that is worth experiencing once, but it probably wouldn't stand up to multiple stays. -
Review from Bill B.
Jefferson, CO
12/16/2010
The new owners have done a pretty creditable job of turning what was an old Holiday inn (or maybe Quality Inn, does it matter?) into a "boutique" hotel.
Location has its merits. It borders the Scottsdale greenbelt. More importantly for inveterate cheap-asses like myself, it's within walking distance from a Taco Bell and a grocery store.
The rooms have been nicely re-done and feature hip Eastern-style furnishings and nice high-thread-count bedding. Some of the rooms have built-in Jacuzzis, and isn't that fun? The spa near the pool is very large and the jets are almost "endless pools" powerful.
I found nothing not to like about this feng-shui-ified motorlodge. If you can get in there at a good price and the location fits your needs, go for it! -
Review from Nicole I.
Peoria, AZ
At first sight the place looks decent. The decor in the lobby was really nice and retro. The lady checking us in was very nice and informative.
After checking in and unpacking a bit we hung out by the pool. They didn't have a huge selection of alcohol let alone beer but they serve food from the restaurant Avalon, which is located on the same lot. The pool was pretty clean and the decor was retro and orange. The cushions on the lounge chairs just looked really old and used and need to be replaced.
Went back to our room and took a nap. Woke up to kids yelling and screaming in the next room about how big their bathroom was and they have 2 bath tubs, the mom got into it as well and then the father when he came in the room. THE WALLS ARE EXTREMELY THIN!! We packed up our bags, went back down to the lobby, and asked to switch rooms. They understood and let us know there was only one more room available and it is a handicap room. The bathroom was obviously a lot bigger as well as the shower. The shower in our previous room was tiny and so loud you couldn't hear your thoughts and the pressure from the shower head hurt so much. lol The shower in the new room was none of the above.
The room was located right in front of the parking lot and again I must emphasize that the WALLS ARE VERY THIN and being close to the lobby now we were in a populated area, people walking all day and all night back and forth by our room as well as vehicles and a motorcycle.
The location of the hotel was great for us. It was near downtown Scottsdale and many other things to do.
All in all the staff was extremley helpful and nice. I'm not sure I would stay here again but the rate is extremely cheap. So beyond the retro orange decor that made me want to gag and the EXTREMELY THIN WALLS, we had a great stay :-) -
Review from Greg G.
6/21/2009 5 photos
This is an awesome little hotel to stay at if you're looking for something hip, young, and cheap!
For the incredibly low price of about $50 per night this place is totally worth it. I can only describe it as having a little bit of swank and swagger- a very 'today' feel. The rooms have a 'modern mixed with contemporary' vibe. The bed, pillows, and sheets are all ridiculously soft. The water stream from the shower is more powerful than my shower at home!
The place also has a very cool pool area and a gym. I didn't use either area, but from what i could tell they were both very clean- See my pictures!
The room i stayed in- the light in the bathroom was broken and the shower neck was lose from the wall... Also, the toilet area is pretty small, but these were minor inconveniences.
If i ever visit the Phoenix area again I definitely wouldn't mind staying here another time!Listed in: HOTELS
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Review from Tong J.
8/18/2010
From the shape of the building and the layout, it looks like it's used to be a motel and later renovated into what it is today.
If you are looking for a comfortable hotel in Scottsdale and don't want to pay high price for a room, this is a good place. Three Palms has a nice size swimming pool. I like the updated decor. It has a modern-retro feel. One thing always tickles me, I'm not sure why they have down comforter on the bed .... this is Arizona. :0)
It's only about 10 minutes drive to Scottsdale Fashion Square, and 20 minutes from Phoenix Sky Harbor Airport. Great location and Great Price. -
Review from Nikki W.
San Leandro, CA
9/10/2011
Hubby booked this place after reading reviews on another site and seeing the price.
When we pulled up and saw the facility we both said that this didn't look good.
We entered into the lobby and it looked contemporary and like like they were covering up something.
The front desk staff was slow! Nice but slow. The woman that checked us in told us our room was just above the lobby and to get to it we had to walk up the stairs. Huh???
We looked at each other and said okay.
We pulled around to the back of the building to park the car and noticed that the doors to the rooms were outside. We already didn't want to stay another second but we dared to enter the room.
We walked in and saw the contemporary make over to the room which had a steel orange front and bathroom door.
My husband said that this place has to be a Motel 6 at one point in time. We spent one night and I could not sleep. we could hear people walking back and forth and talking all night.
It was so uncomfortable for me that I did not sleep and I booked another room @ midnight.
When we checked out the staff was nice enough to give my husband a refund, which was the only positive.
We will NOT stay here again. I think we will definitely stick to staying at a resort or the Marriott when visiting Scottsdale.
This place feels as though the staff is trying to cover up something. I am not sure what but luckily I will not stay here again to try to figure it out. -
Review from Panthea J.
San Francisco, CA
9/29/2009 2 photos
You know how you've read reviews where someone gave Michael Minna 4 stars and Pakwan 5 stars and you're thinking "how is that possible???" It's all relative to your $400 dinner versus your $24 dinner.
This is one of the best conversions I've seen and I've seen A LOT of them (see prev references to "traveling gay circus") If you're "in the industry," you might be thinking it's not a conversion, it's technically a remodel. Trust me, it's a conversion. It was a motel in the truest sense of the word and it is now a boutique, um, something else (the doors are still on the outside.) You would stay here. You would be a little farther from the places in Scottsdale that you want to be, but you'd stay here for a night or two. -
Review from Martin P.
Anchorage, AK
2/5/2010
We have stayed here a couple of times in March while visiting Phoenix. Great place. The pool is unique and always a highlight for us. Nice Jacuzzi. Big field next to the hotel with a lot of bird activity. Have seen rabbits around the property, which is kind of cool.
The rooms are on the small side, but if that doesn't bother you, this is a great place to stay. Good bang for the buck also. Even during Spring Break prices aren't too crazy expensive. -
Review from Brooke R.
Bay Area, CA
7/16/2008
I would stay here again.
Can I just quote the guy below me? I'm elite, I do what i want.
"It's a really nice property (boutique hotel) - nicely appointed rooms painted in a brown and orange color pallete, with mid-century furniture pieces. The king size bed was nice and comfy, pillows were soft and full. My room also had a whirlpool tub, which I used once. Very relaxing.
My room faced the El Dorado park - it was an okay view.
Free wireless, as well as a 27" CRT television, CD-player, microwave and mini-fridge in the rooms.
A nice touch was a complimentary bottle of water and two cans of soda in the fridge."
-Sean G.
I'll add. The soaps and shampoos smelled good. Orangey.
I would gladly pay more to stay here. But I didn't have to because it's super cheap. It's motel 6 price with the nicer days inn quality. -
Review from Kelly F.
Grass Valley, CA
1/19/2010
Loved it. The rooms are Modern plush, and efficient. Like most rooms in Europe. A little smaller then normal American rooms but unless your going to play on the floor its not really noticeable. It had everything you could want in the room. The pool was great, hot tub was over sized and wonderful. This was a last minute stay and and wonderful surprise. Inexpensive for the quality of the hotel
We where given a coupon to the Avalon restaurant that occupies the same parking as the hotel. We tried it and its a must eat place in Scottsdale. -
Review from Catherine M.
Scottsdale, AZ
2/2/2010
I *wanted* to love this hotel, I really, really, really wanted to. But I didn't. At all. And will never return. Here's the good, bad and the ugly of why. First off, I'm the staycation type. I'm from Scottsdale and I take a few too many breaks from reality in Scottsdale here and there, usually at the Valley Ho. So I'm used to the whole cute room, nice pool thing and as far as all of that goes, 3 Palms delivers.
But the staff left so much to be desired. So, so, so very much. I was quoted one price on a room and then told it couldn't be honored a few hours later when my fiance called to book it. I was given the runaround, then give the manager's name. The guy was nice enough ad informed me that he couldn't honor the price I was quoted, because, well, prices change minute to minute. Then, he honored the price. Thankfully.
When we checked in, there was a substantial line and one employee working. He had his hands full to say the least, but the lobby is nice and, well, we didn't mind waiting. We eventually checked into our room with no bellhop help or offer of a luggage cart, had to park on the street (what?) and then called the front desk to inquire about something. After being put on hold three times, we were asked to call back. Oh, well.
The bed was comfy, the room was cute and we brushed off the above indiscretions in the a.m. We were craving bloody marys, I'd heard the hotel restaurant had good ones, so we swung by the front desk and ask for the coupons we saw being handed out the night before (to all of the folks checking in ahead of us). We were actually denied the coupon for a couple of bucks off--just silly!
Again, my bar is set pretty high. Valley Ho standards. But you can get really great service and an even better room there for not very much more cabbage. There ya have it.Comment from Steve S. of 3 Palms 4/15/2010
Catherine, I just want to thank you for your comments. I… More » -
Review from Inigo M.
San Francisco, CA
6/12/2010
Excellent value for a hotel in this price range ($50 and below per night).
Modern, clean room, thoughtfully appointed; comfortable bed.
Spa-looking lobby. Pleasant staff, though a bit reserved.
Minus one star for shitty free wifi and wired Internet access.
Next to large park where locals walk / run / gallivant. Near strip malls with grocery stores. Short drive to the college bar scene at ASU Tempe. -
Review from Janel P.
Austin, TX
8/5/2009
This place was so amazing for the price. The rooms are bright and modern. The bed was so cushy I had great sleep. It had free WiFi in the rooms. The pool was my favorite part. I was able to swim laps and relax in the hot tub when I was done. Pool closed at 11:00pm, I went at 9:00pm the temperature was perfect! There is a guest lounge with coffee, TV, and computers. The surrounding area is a really neat park and not far from downtown. It's SO worth staying here over a chain any day! Fully recommended.
The only down side is the door kept getting stuck and it's hard to find at night (however, it does have it's own streetlight). -
Review from Joe C.
Austin, TX
10/14/2010
My Parents and grandparents stayed the weekend and thought it was decent for the money. The check-in person was too young to really guide where to go besides the obvious. There was a mismatch for my parents age range but the front desk person was ok. With all the Sr's traveling they may want to have someone who can speak Sr.
The rooms were nicely decorated. Location is near a nice park (right out the door) and close enough to drive to most tourist spots. Its an older redecorated place that is worth a visit. -
Review from Sean G.
10/24/2007
I had a three night stay here for business - this place was recommended by a colleague.
Good location - near Tempe...
It's a really nice property (boutique hotel) - nicely appointed rooms painted in a brown and orange color pallete, with mid-century furniture pieces. The king size bed was nice and comfy, pillows were soft and full. My room also had a whirlpool tub, which I used once. Very relaxing.
My room faced the El Dorado park - it was an okay view.
Free wireless, as well as a 27" CRT television, CD-player, microwave and mini-fridge in the rooms.
A nice touch was a complimentary bottle of water and two cans of soda in the fridge.
I didn't get a chance to check out the pool, but it did look nice from afar! -
Review from Glenn S.
La Mirada, CA
11/10/2008
This is a nice little motel (it's not a hotel.)
It's an old motor hotel that someone spent a lot of money renovating, and then spent more money adding 40's and 50's modern decor.
The rooms are on the small size, and we had three people sharing a room with two queen beds; kind of tight in there. However, two people, one bed would have been very nice.
We had a refrigerator, microwave, DVD player, safe and Wi-Fi (which connecting to was easy.)
And thankfully, since we arrived at midnight, I was very happy that the lobby was open, and someone was on duty. So check in was hassle free.
In fact, we were told upon check in that there was someone in the lobby 24 hours a day, every day. We'll probably stay here again, since our trips this direction should be increasing. -
Review from Twightlightmoon L.
Oakland, CA
8/16/2010
If i could give place 0 star, i would!
I booked this hotel based on the rating i saw for it. When i first stepped into our room, i thought it was nice...until i went in the bathroom, trash wasn't taken out and the smell of urine was so strong. The jacuzzi wasn't working. We called the front desk and they sent people in to replace the trash can. They couldn't fix the jacuzzi either!
Not enough, when we were getting ready to leave, we found out that the door wouldn't lock. We had to get all of our stuff to our car since we had to go to dinner. Called front desk to let them know about it, they said they will go take a look. An hour later, they still haven't done it when my boyfriend went to the office to talk to them. They apologized and said the water pipe broke in a different room so they were trying to take care of that.
They upgraded our room to a suite. My boyfriend went to the new room to check it out, everything looked fine till he opened the door to go out to the car to get our luggages, the whole door knob fell off!!!
Now he's walking to the office with the door knob on his hand, they again apologized and offered to refund out money and give us gift cards.
At this point, my boyfriend is already furious and said he just want another room, and will not stay here ever again!!!
Additionally, there are some very rude guests staying at this hotel. So unless you want to deal with all these, i suggest pay more and go to a different hotel! -
Review from Robert K.
San Francisco, CA
5/26/2009
I just have to say that my recent stay at the 3 Palms was exceptional.
Even though the wedding party I was with might have been overwhelming (we occupied about 50% of the rooms), the staff here was more than accommodating to our needs. Hotel Manager R.J. was very responsive to some of our last-minute requests, while front desk clerk Samantha was very pleasant to interact with when we really needed to get things done.
When you have such a landmark moment as a best friend's wedding, you really want things to go as smoothly and perfectly as possible to make the experience memorable. Staying at the 3 Palms and prepping for this special day made a world of difference. The facilities were modern and comfortable, as was the poolside lounging. Having the upscale restaurant Avalon and disc golf course nearby was just an added bonus (though my game is a little rusty).
Thanks again to the great staff at 3 Palms. If I am ever in the greater Phoenix/Scottsdale area in the future, I will definitely look to these guys to put me up for the night - and I highly recommend this establishment for anyone else that is looking to do the same.
Robert Konves -
Review from Devon F.
San Diego, CA
10/30/2010
I was a little wary of staying at this hotel after reading some of the negative reviews- but note that they've recently renovated so I think some of those reviews are out-dated.
For the money ($50 a night on travelocity for a 3-day weekend in september) it was an excellent choice. The rooms were very trendy and retro-chic. The beds were incredibly comfortable (duvet covers! I love that they wash ALL the bedding you might touch!), there are large tvs, big comfy robes in the drawer, and a very nice bathroom/shower and dressing area.
The restaurant on-site is DELICIOUS with a full bar. As good as the very expensive restaurant we went to down town, but with better pricing. But it does turn in to a club on weekend nights, which draws an interesting crowd.
Note that it's not walkable to downtown or really anywhere, so you'll either want a car or be prepared to cab it (its maybe $10 each way to downtown) but there is a large grassy area nearby to walk in. The pool doesn't really get all-day sun, so if you want to lounge at a pool in the sun all day this isn't hte place for you. -
Review from Thomas R.
Carlsbad, CA
5/25/2011
Stopped off here after a short drive from Tucson to catch a D'backs game. Arrived earlier than expected - was given a room by the pool which that night became party central.
Outside our window, some woman carried on a cell conversation heard by the entire complex. Only after I opened up the window, did she realize "Oh, someone MIGHT be in there?" She looked, "sorry" - then walked 2 doors down to continue as though none of us could now hear her! We could!
The pool was supposed to close @ 10 but the party continued past midnight.....around 2:30 in the morning, two of the revelers came home shouting at one another, slamming doors, cussing which dissolved into love-making. Got nothing wrong with any of it but what is it about our society that makes people forget they are still part of a community? Even a temporary one like a hotel / motel?
Went to find the night manager - sign said he would return in 10 minutes. Didn't.
Next morning, mentioned it -- got a shrug and an "oh."
Yeah, too many other choices in Scottsdale to bother here. -
Review from Jarratt W.
Monterey, CA
5/24/2011 2 Check-ins Here
WOW! For the price and value of this hotel...WOW!!! Super clean too... best I can say is WOW!
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Review from Rebecca S.
Peoria, AZ
8/5/2010
Ohhhhh, the Three Palms Resort. How, oh how, our relationship is so bittersweet.
The first time I stayed in this hotel was for my friend's bachelorette party in April of this year. We decided to get the 2 queen suite because it was cheap and provided ample room for all the ladies to stay in. When we got there and checked in, we couldn't find parking anywhere. We had to park far away from our room. Whatever.
Room: The room was awesome!!! We had almost a mini-kitchen in our suite and a fridge that held PLENTY of liquor!!! The fridge is about 4 feet tall. The decor is modern, yet extremely retro, with hues of poop brown, burnt orange, puke green...you get the point, but I LOVED it! The bedding is VERY comfortable. There were 2 bathrooms in our suite, 2 tv's, all the works. We had a room facing the pool, which was nice.
Location: The location for this hotel is amazing. You are centrally located to many nearby attractions in Old Town Scottsdale and cab rides are cheap as hell to anywhere around that area. Try the divey sports bar across the park...can't remember the name of it, but drinks are CHEAP.
Staff: This is where my rating goes bad. The first time we got this room we had a male dancer come for my friend. He arrived in his fire fighter gear (people must have saw him when he was by our room in front of the pool with his boom-box). With a bundle of ladies, and only around 9 pm, our man went to work. 15 minutes in to serving his customers (us) we got a knock on the door. It was security telling us we were being TOO LOUD and that we needed to turn it down. WHATEV. So, the man kept at it, and another 10 minutes later we had another knock at the door. This time, we were being too loud AND apparently we didn't have the blinds closed all the way and people at the pool could see the action. So, we closed the blinds, turned down the music, and went back at it. The THIRD time we had a COP at our door. WTH?! It was not even 10 pm yet and we were already about to get the boot from this place.
IT DOES NOT STOP HERE!
The second time I stayed in this place, I once again got a suite. This one had a jacuzzi in it. My friends and I got back to our room at about 1 am, and not even 3 minutes after we got in we had a knock at the door. Low and behold it was security telling us we were being TOO LOUD! I said we JUST got in to the room. He then tried to accuse us of parking in front of the fire pole and told us to move, except it was not our vehicle!
After the second time of getting interupted, I decided to write a review on their website about my experience. Needless to say I have not heard back about my stays. I am a paying customer and pay to stay in a hotel to go have fun, drink, and party, especially when I stay in a suite.
Be forewarned on your experience. I will go back because the location is good, the price is cheap, and the room itself is awesome, but the security and hotel staff suck.Listed in: Staycations...in AZ that is.
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Review from Anthony H.
Tucson, AZ
2/6/2011 1 Check-in Here
This place was beyond our expectations. The reviews on Yelp were a great help
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Review from Eric E.
3/17/2009
I have stayed here twice and recommended it to friends who've stayed 4 times. This place is a great bargain, in a not so great location. Sure its cooler to be in or near downtown Scottsdale, but for the price and what you get this place is great! They redecorated some years ago and the rooms are really cool, HDTV, all the amenities you could want, and very cool decor and furniture. Great find in Scottsdale.
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Review from D R.
Boulder, CO
12/29/2010
3 Palms is a jewel in the desert. The lobby, as others mentioned, is usually busy and takes time to navigate. We have stayed here a number of times and have a scheduled visit coming up. It is in a good location near a park, within walking distance of a grocery and a couple of restaurants. What I like: the rooms are updated and spotlessly clean, coffee served in the internet room in the a.m., pool and hot tubs handy and well kept, restaurant onsite now. What I love: the value of the dollar, you get so much more by staying a little farther than Old Town Scottsdale yet convenient to everything nearby, the staff though busy try hard to please. If it makes a difference, we are retired professionals with a pet.
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Review from Sam W.
Anchorage, AK
9/2/2009
I found this place on Expedia and for just $37 a night. Loved the decor, the staff was very friendly and the rooms were spotless. The location is great if you're doing stuff in either Scottsdale or Tempe. DIdn't get a chance to check out Avalon which is their restaurant but I highly recommend this place if you're looking for a nice place to stay in Scottsdale without having to break the bank.
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Review from Christy L.
New Orleans, LA
Updated - 12/23/2009
Stayed at the 3 palms for one night on vacation. While it isn't an ideal location if you are planning on partying in Old Town this suited us just fine. The rooms are spacious and the bedding is soft as clouds and made for a great night's sleep. Each room has a large t.v., coffee maker, blow dryer, and bathrobes. There is a guest lounge with two computers and a bevy of complimentary beverages.
1 Previous Review: Show all »
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8/16/2008
Three Palms is a surprisingly slick little hotel located far enough away from the hustle and bustle… Read more »
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Review from Tizz W.
Berkeley, CA
7/25/2009
This place is adorable--comfortable, modern rooms, lovely service, fairly thick walls, inexpensive, conveniently located, with a giant pool and reliable free wifi. Not only that, but when there was a huge inconvenience on their part, they made up for it (WITHOUT PROVOCATION, mind you!) by upgrading several of our regular rooms to suites. A suite? SWEET!
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Review from J H.
Brooklyn, NY
7/10/2011
I'm a single traveler and this was the perfect setup for me - inexpensive, close to downtown Scottsdale, and extremely cute and stylishly decorated. I had a hot tub in my room - not bathroom mind you, but the actual room next to the bed - (thank you) and a huge screen TV. Amazing. Bed was enormous and comfortable. Two thumbs up from me.
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Review from Pam J.
Minot, ND
3/30/2011
Disappointing! Those of you who cry "false advertising" are right! Our room was so small, we couldn't find anywhere to put our suitcases except for in the walking space. The room was clean but hallways/balconies outside the rooms looked gross and dirty (gum, stains, etc). We were told we had an "upgraded" room when we checked in but when we checked out, they asked why we didn't get the suite (which is what we thought we reserved). However, those of you who like the place are right, too--the location is excellent and the park next door is nice. The pool is also nice and well-maintained. The staff, considering their predicament (dealing with people who have succumbed to the false advertising), are indeed professional. I feel sorry for them. It was too expensive for someone on a budget- it's just an Econolodge (actually significantly smaller than an Econolodge room of the same type) or something with a different paint job. I _might_ stay there again for the park-side location but the whole false advertising thing ticks me off so I wouldn't recommend it to anyone else.
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Review from Lori M.
2/1/2009
This was a fantastic little find for me - not knowing where to stay, what areas were good, bad, etc. - the 3 Palms fit my exact needs. For $81/night (i think this was a deal) I had an exceptionally clean room, a nice desk space, the shower was fab & the bed & linens definitely won me over. The free wi-fi in the rooms sucked badly, but once I found out they had a little guest lounge, that worked well for what I needed to do. I would think though, that if I were traveling on business, and wanted to work from my room, this would be a problem if the wi-fi situation is always this bad. It appears that this place may have been a former 70's motel, but they certainly did a nice job with the makeover and disguised it well enough for me. The staff was exceptionally helpful and professional, and the pool / grounds were immaculate. The location was central, but quiet neighboorhood feel. A nice little fridge, microwave, safe, ironing board, hair dryer, cushy bath robes & coffee pot provided. Sweet little spot, and I would definitely stay here again. Contemporary mod attempted design & feel.
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Review from Jason F.
Ellicott City, MD
5/5/2010
Very nice place for the money. Converted old motel into a renovated modern motel. The lobby is very chic and looks hip and modern. Reminded me of going into a J. Crew store at the mall. The lobby is very open and everything is white. The pool is very nice with a small waterfall overlooking the pool and they had a bar that was not in use. There is also a deck for sunbathing and underneath the deck is a shaded area with tables and a television. My friend and I booked a 2 bed room. It is small and cozy, but perfect for us. I could not imagine trying to stay in one of these with a family of 4. The beds are very comfortable, but everything is white so I was afraid to get anything dirty after we came from ATV-ing in Sedona, AZ. The bathroom is small, but adequate. There is an iron for your convenience. The television is a nice flat screen with a speaker system that can be used as a CD player or surround sound. I did not try the surround sound, but the CD part was nice.
The location is convenient to ASU and downtown Phoenix. It is probably a 5-10 min ride to ASU and a 15 min ride to Phoenix. The room also has wireless which was nice since I need internet access. It is right next to a park, which gives a good view. The place is a little hard to find because the sign is small and somewhat hidden.
