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Sunnyvale, CA
"I love using an environmentally friendly dry cleaner! Nature's Best really takes pride in being green and is one of the first cleaners in…" read more »
My Co-Worker turn me on to this place. She thought I was insane spending so much money on Dry Cleaning. I don't like places that turn my black pants into faded black pants. The price is not bad and they can dry clean coats for just that much too. My experience has been good with them, if an item is dirty when I get it back. They would redo it without charge. I been going to them for awhile and the service has always been nice. Yes they are sometimes slow and there is a line sometimes but I don't mind waiting as long as I am not in a rush.
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I recently brought several items to this place....The service was not only slow and annoying(where exactly is the line supposed to be?) but I had a black shirt cleaned, and It came back with lint all over it. Whats the point here people! quite disappointing I'd have to say
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Eh. I'm annoyed. I brought a coat here like a year ago, and when it came back it was covered in lint and didn't look like it had been cleaned at all. I thought -- well maybe because it is a coat it's harder to clean, maybe I'll just bring some button ups, they're dry cleaners, how can they mess that up............
~~~~~~~~~***********FAST FORWARD a year************~~~~~~~~~~
I'm broke. Dry Cleaning is expensive. I live in Los Altos, where location markups abound. I had a bad experience at Crown Cleaners where I brought in 3 Gap work shirts (that were only 24.99 when I bought them) and they misrepresented the price -- they told me 8.99, and when I came to pick them up they wanted 8.99 each, which is ridiculous for a 24 dollar shirt. Anyways, wrong dry cleaner rant.
So, here I am, a year later, thinking that if I take any more trips to the Los Altos dry cleaner I won't even be able to wear my clothes, because I'll be missing an arm and a leg.
I remember this $2.50 dry cleaners in sunnyvale, and decide to drive out there and give it a go. Some yelpers had good experiences. Who can mess up business shirts, the dry cleaner staple?
THEY CAN! I brought in a bunch of work shirts. The reason I bring them to the DC instead of washing them at home is because I might have OCD a little bit and I need them to be wrinkle free and I have a hard time ironing fitted shirts.
They came back all linty, and smelling weird, and NOT EVEN PRESSED. Like, I seriously could have just put them on a hanger at home and safety pinned a little tag on them and you wouldnt have been able to tell the difference. Plus there were stains on a dress that werent there when I brought it in! They fixed it when I asked, but I was kindof like, "uh duhhh, why didn't you clean it in the first place? Thats how dry cleaners work, I bring you clothes and you clean them..." Apparently that's not how it works here.
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Ever heard the saying..."you get what you pay for?" Well it's true in this case!!
I took over a dozen of my pants there before returning back to work. They seemed fine until I wore them one day. The pants STUNK!! I kept smelling someting terrible (not a chemical smell, but a smell like someone who hasn't washed their clothes in months) all day and I finally figured out it was the pants.
When I got home I smelled all the others and they all reeked as well. I tried Febreeze and putting them in the dryer with a dryer sheet but nothing got the smell out. I finally had to take them to another cleaner. The man at the other cleaner explained that cheap cleaners do not change their cleaning chemicals very often so after a while, the clothes start to smell because the chemicals have been recycled so many times through other people's dirty clothing. That disgusted me.
Nature's Best Cleaner, just down the street, not only got the stench out of my clothes, but they came back smelling clean and fresh. They also felt a lot softer. I will GLADLY pay a few extra dollars not to reek.
Dude, if i could give them 0 stars, i would! First of all, this used to be called the $1.75 cleaners. Why they felt their services were worth changing that big yellow sign to $2.50 Cleaners is beyond me.
The customer service was really poor, and my garments were still soooooo noticeably wrinkled when i got them back! Unfortunate, i didn't figure that out till i got home, but that is what yelp is for! I was not pleased.
I had really good service from them for about 6 months that I lived there, but then had an incident that was so horrible, I will tell everyone not to use them.
I arrived back in CA 2 days before a friend's wedding, and remembered their good service, so I brought my two peice bridesmaid dress there to get the wrinkles out. When picked up, the top was missing!!!! They completely refused to accept responsibility for the top, financially or otherwise. I had to walk down the isle in a regular shirt!!! This was embarrassing, and I felt terrible for my friends wedding pictures. Don't bring anything here you couldn't bear to see again, is my advice.
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This is the first and last time I would ever use this cleaners. this Dry Cleaners is the worst. They ruined 4 out of my 5 pieces of ,clothing. The owner wants to take no fault just as a couple other reviews I read. If you want your money for ruined clothing you have to take it to court and you have to file under J&M Cleaners LLC. They are a limited liability company. Obviously, been sued before that's why they use ficticious names or change there name often. If you look at the sign it says 2.50 cleaners. When you look at your receipt it says ECO cleaners formerly Fifth Avenue Cleaners. With this many names no wonder no one gets their money back, no one has the time to, but I was so pissed I did my research on sos.ca.gov, then business entities, ca business search . This is where you can type in J&M Cleaners and get the agent & address to sue if you've had the same horrid experience. I'd also recommend reporting it to the Better Business Burea.
The price is now $2.50, but it's still better than most. I haven't had them ruin anything yet (knock on wood) which is sadly the mark of a bad cleaner, but it's hard to find the mark of a good cleaner.
Can't beat the price! Although they seem to change their base rates and subsequently their signage every year and a half or so. My clothes tend to smell funny after taking them here, and I did end up with new smudges next to the "take this stain out right here" arrow stickers on my bad ass white silk DKNY tie. I'll usually dump a load (of clothes-sheesh!) on these guys when they send out their triweekly $1.50/item coupons in the junk mail. Basically I go here cause it's cheap and I don't know how to hand wash. I'm sure they'll trace whatever cancer I develop in later years back to this place...
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They are my new regular cleaners after many frustrating trips to Camaro's Cleaners. The price is right and the service is pretty good. My only complaint: the lines can be slow and they don't seem to have a streamlined system for picking up clothes off the "clean" rack. I've waited there a good 15 minutes before, just to pick up clothes.
They did a great job cleaning my thick winter jacket. They recently changed their name to "$2.50" cleaners.
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