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1 800 Mattress - CLOSED
Rating Details »
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
5 reviews for 1 800 Mattress
I went to this place on Saturday when my boyfreind brought over a sales ad.
We had been mattress shopping since October last year. We kept running into Car Salesmen. We never bought becuase we felt pushed and didnt want to be taken advantage of. So we slowly looked around the past 7 -8 months.
Well we went ot this place and we got Chandler Shaw just like the last review. HE IS AWESOME! This guy was not a pusher and his laid back attitude of what you want is what you want I am not going to push into something you cant afford nor do you want. I promise had he not been this way we would've walked out like we did at other places.
We showed the ad to Chandler he took the time to show us each mattress and what the difference where and when I went to the restroom he walked in and refilled the paper towels before I entered.. TALK ABOUT THE WOW FACTOR
He let us choose ourselves and was within disant enough to leave us alone to talk and find what we liked and yet still answer questions if we had one. He owuld politley say I will be right over here is you need me for anything at all (Even the paper towels) :)
So we where set to buy th $599 and guess what we left with the $799 and a new bedframe for $80.00
We spent more then we planned WHY because WE CHOSE IT, not some pusher..
Chandler was so honest and inofrmative on everythin we asked and still let it be our choice he didnt say stupid things like oh well this one is much bettter because blah blah blah and thats why its a itlle pricier yadda yadda yadda......
He only gave the info needed and the gladly rang us up scheduled out delivery and after 7-8 months of matress shopping we walked out ear to ear honestly feeling like we got the best deal ~ best service ~ and NUMBER ONE HONESTY!!
Thanks 1 800 Mattress you have a star on your team!!
I would recommend this place highly to anyone in search of an honest deal!!
In and out.... Sweet! Melissa was there, did not see a Chandler. I came in to look at mattresses. I told her what type of firmness I was looking for and my price range. She was able to zero-in on 3 models that would be perfect for the way my wife and I sleep, and within 20 minutes of being there I made the purchase. Everything should be this easy. No pressure either... I recommend. After chosing your bed, you can walk across the street to eat at Jack in the Box or walk to the surplus store and pick up some nice boots (or dickies).
I went in here and got a really good deal on a mattress set, but the manager told me I had to wait 2 weeks. I was fine with that because she dropped the price down. Delivery date comes by and I don't get a call. So I follow up and she tells me there mattress was not delivered to them from the manufacturer. So they schedule it out for another 2 weeks. So keep in mind it's been 1 month... I call 2 days before to confirm that it is going to be delivered and she gives me the run around again: oh let me call my warehouse manager and I'll call you back. She never did. So I call back again: oh I'll call you by tomorrow noon. I call back in the afternoon the next day and a guy named Freddie pickedup. He said Melissa is never there on Thursday. The mattress wouldn't be delivered for another 2 weeks if he was to order it. I was so frustrated and didn't want to wait another 2 weeks. I vented out on him. But he helped me get my money back. Thumbs up for Freddie, thumbs way down for Melissa.
Great place. I'm not sure if Chandler still works there, but if he does, ask for him. Very knowledgeable. I bought a Tempurpedic bed from him about 2 years ago and it is an awesome bed. He didn't try to upgrade me to the most expensive. I told him what I wanted and he made some suggestions. He threw in a free pillow too which was cool. Great service and I am so happy with my bed.
I went to every Mattress place in San Jose. This place was by far the very best. Chandler Shaw the Sales Manager at 1 800 Mattress/http://Mattress.com located at 3405 Stevens Creek Blvd. San Jose, Ca 408-261- 0491 cshaw@mattress.com was one of the nicest sales associates I've ever met. He offers extensive product knowledge and honesty in a no pressure environment. I can't say enough nice things about this guy. They had they best prices and fast delivery. We love our mattress.
