- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
1-2-Shoe Renew
Category: Local Services Shoe Repair Shoe Repair [Edit]
4201 University DrDurham, NC 27707
(919) 489-6766
- Hours:
Mon-Fri 9 am - 6:30 pm
Sat 10 am - 3 pm
- Accepts Credit Cards:
- Yes
9 reviews for 1-2-Shoe Renew
9 reviews in English
-
Review from Jennifer B.
Durham, NC
4/23/2012 3 Check-ins Here
AMAZING. I gave them my treasured leather boots which I am surprised even still function after years of wear because a decorative strap was broken. 1-2 was my last hope for my boots after others had said it could not be prepared. I paid in advance here but the owner could make no promises on how it would turned out but I had to give it a chance.
I came back and it was like I bought the same show new. I mean seriously. How do they do that?? I am amazed and am planning to return with a precious leather purse and cannot wait to see the results.
This place and the owners are incredible and we are very lucky to have it in Durham!! -
Review from A K.
Durham, NC
4/27/2012
So... the woman that works the front (I assume the owner, but not sure) is really quite nice, and the shop itself is very clean and professional-looking. Also, their hours are a lot more flexible than some of the other family-run shops I've been to (I think they're open until 6.30 or later at least one of the nights).
That said:
I brought in two pairs of shoes to be re-soled, and was appalled at the result when I went to pick them up the other day. One pair had a cheap insole partially adhered to the existing insole (which should have been removed). The exisiting insole was actually pulled up (as though they had started to remove it, then decided to do otherwise), and was left just... flapping. The woman working the front told me that this was fine. When I told her it wasn't, and that this was not the condition that I had left them in, she finally relented and went in the back to glue it back down.
The second pair, which I was quoted a price of $20 for a resole job, came back with just the front portion done. When I pointed out that I had specifically asked for them to be re-soled, she told me it would be another $18 to do the heels. The outer sole that was (partially) replaced is actually quite smooth and slippery - which is why I had brought them in in the first place. It is not at all a rubber sole, which we had agreed to when I dropped them off.
To top it all off, there was dried glue left on the leather of the resoled pair.
All in all, I was really disappointed. I have read so many favorable Yelp reviews, that I had thought I had found my new shoe shop. I guess I'll keep looking. -
Review from Nicole L.
Durham, NC
4/7/2012
While I would not go as far as other reviewers to say they always make my shoes look like new (for a basic heel replacement I've had better cleanings done) but they are reliable, friendly, and great at tackling a challenge. I brought in a pair of leather flat boots I got in Brazil and had worn the heel down to a hole in one side, three other shoe places had told me they couldn't do anything for me but at 1-2 they did not hesitate to find some leather patches that were a similar color and even add a thicker heel so the problem won't happen again. All that for $45 which is way cheaper than a new pair of brazilian leather boots. They have also fixed a leather handbag for me when the strap was torn ($30).
I have had four rounds of work done here and I will continue to bring them all my business. I trust them with my favorite items and feel no need to try another shoe or leather repair. -
Review from Jennifer C.
Durham, NC
10/26/2011
They did an awesome job with all of my shoes that I brought in - boots, dance shoes, dress heels. One pair of boots was water damaged, and heels that should have been taken care of months ago.. they pretty much look like new now. The lady is SUPER nice, which I always give extra points for.
I took in 5 pairs of shoes, two of which had significant damage that required patching and re-wrapping the heels. The others were simple heel replacement jobs. It cost about $75 for all. -
Review from Katherine J.
Carrboro, NC
2/27/2012
FYI, they do leather repair on other items also. I actually took my favorite leather jacket here which I'd had for about 4 years, was warn down really thin and had ripped. They were able to fix it and it looks great, almost the same as before it ripped. I would definitely go here again.
-
Review from Jennifer P.
Durham, NC
8/23/2011 3 Check-ins Here
I LOVE THIS PLACE! I have a collection of shoes that are well-loved and cared for, I frequently take them in to replace the soles and heels. They handle the shoes with care and are reasonably priced for the quality of work that they do. I took a pair of my mother's shoes from the 1960's to be repaired and they did a wonderful job - replacing the entire sole. They even gave me a present (green tea) for being a first-time customer!
-
Review from Jim N.
9/12/2011
I've been here twice in the past two months, and I've had outstanding service both times. They take the time to understand what you want done; they suggest solutions; they do quick work and they charge a fair price. In my case, one pair of shoes had recently received new heels; but they caused knee & hip pain when worn. They modified the heel so that the pain went away. Bottom line: if you want it done right, go here; if you have something special that you need done, go here. They're a local resource that provides a great service.
-
Review from Kun P.
Chapel Hill, NC
8/17/2009 1 Check-in Here
I've been using these guys for over 8 years. They've always done a great job with all of my requests, and aren't afraid to tackle on tough jobs. They won't over-promise anything either. If it's beyond their means, they tell you from the get go. Priced fairly, and will accommodate quick turnaround times if you're in a rush.
Although I don't have a comparison to the neighboring shoe repair service shops around the area, I see no reason to venture out when I have a great reliable place to take my shoes for cleaning/repairs. -
Review from Yilun K.
Durham, NC
9/30/2010
The service here was great. They repaired my pair of heels within 3 days and it only cost me 12 dollars. The quality of workmanship was admirable.
